This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
There is a known issue with the tipm/fuel pump relay in many Chrysler/Dodge/Jeep. Why the Town and country's were not included in the recall, I do not know. Our issue with the tipm/fuel pump relay caused total power loss twice while driving in a school zone to pick up our children. This could have ended very badly and is not safe!
The contact owns a 2011 Chrysler Town and country. While attempting to start the vehicle, it cranked but immediately shut off. The vehicle was towed to the dealer where it was diagnosed that the totally integrated power module (tipm) failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 105,000.
Tipm fail I have a 2011 Town and country. I just replaced the tipm module it had a had fuel pump relay. I first came to notice that the vehicle failed to start once or twice. I checked the battery. Car was fine at that point/ thought it was battery cable related... later that morning the power cut out as I was traveling over 50 mph on busy state road. Almost got hit by surrounding traffic. Also shortly before any of that we had lights that would come on and off, locks behaving strangely...off and on at 40 mph. That is seriously messed up to have a module fail in this fashion. Thank jesus I was using it at the time rather than my wife and four kids.
Car is getting harder to start have to keep turning the key multiple times to start car, one day the battery needed a jump to start don, T know what drained new battery, car was always parked when the start problem occurred mostly over night then very hard to start in the morning.
Our 2011 Town and country is in the shop for what we thought was a fuel pump issue. After spending the money for a new fuel pump the van stopped working before we could even pick it up. Come to find out the problem is one that Chrysler has known about for sometime, total integrated power module (tipm for short). The repair shop is saying that this fix will cost $1200. We have also replaced the battery twice because of this issue. The van has been having issue for 2 years, when it only has 40K miles. At first it was intermittent and the repair shop couldn't figure out what the issue was. Most of the time the problem was that the car wouldn't start. A couple of times it would start to start and we would put it into reverse and it would stop. I have opened a case with their corporate office. When talking to the lady (man, I wish I would have gotten her name) she told me that she has never heard of this problem before and "you can't believe everything on google". really!!! I'm not stupid!! they have been sued about this issue and settled. All of the repair people I have talked too were surprised that they would say that since they all know about it.
- Mesa, AZ, USA
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On Nov 10, 2016 our 2011 Town & Country had a fuel pump relay failure (relay is internal to the total integrated power module (tipm)). The vehicle was stationary, but if the vehicle had been moving when the relay failed the vehicle motor would have stalled causing a loss of power steering and power brakes. This problem is similar to NHTSA recall no. : 14V-530 and NHTSA recall no. : 15V-115. Please re-investigate Chrysler Town & Country fuel pump relay failures.
The contact owns a 2011 Chrysler Town and country. While driving approximately 20 mph the vehicle seized. The vehicle was towed to a dealer where it was diagnosed that the totally integrated power module and the fuel pump relay needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 79,050. Updated 02/03/17 updated 7/3/18
We bought our certified used van in may of 2012. In June of 2012 the alternator had to be replaced, as the battery light came on while driving on the highway. Within the first year of ownership it started having weird quirks: The rear heating system would come on while driving with the temperature controls off, the previously closed windows would be rolled down, and sliding door would be open upon returning to the locked van. In November of 2015 the key fob had become so sensitive to the touch that just a slight bump would make the lock indicator honk sound. We took it into a Chrysler dealership in December of 2015 and a new key fob and software update stopped the honking, the sliding doors opening and the windows rolling down. The heating system continued to turn on by itself. In July 2016 the van started being hard to start. We had it towed to a garage in Michigan, where we were visiting, and we were told the code was a security issue between the fob and the starter. We drove it to a dealer in Michigan who could not duplicate the problem. Difficulty starting the van started again in October 2016, especially after a cold night. On October 31, 2016, while the van was off in the driveway I heard a noise like a vacuum coming from under the van. When I went to unlock and start the van it was dead. After having the battery replaced, the mechanic friend who replaced it heard the noise and said it sounded like the fuel pump running (while the car was off). The garage we took it to found that we had a faulty totally integrated power module (tipm). Some research has show us that this is a common problem for Jeep/Dodge/Chrysler vehicles that causes airbags to not work because the fuel pump runs constantly. The heating system turning on is also a symptom of this. Why if some Jeep/Dodge/Chrysler vehicles have a recall for this part are they not for all models?
The issue began with our van frequently requiring more than one attempt to start the engine. This progressed until we were unable to start the van at all. I feared it was a bad fuel pump and the local dealer came up with the same diagnosis. After a few days we were informed that our van was ready to be picked up. We arrived at the shop the next morning only to find that the car wouldn't even start. Apparently our Town and country had a bad tipm which caused the fuel pump to burn out. Total cost for the tipm, fuel pump, and labor was over $1600.
The car has a defective totally integrated power module (tipm). This module has caused the van not to start and the engine has stalled during driving. The module has a fuel pump relay on a ckt board that is defective. The relay also stuck closed and heated up the battery and drained it. The only way to start the vehicle, is to cycle the key multiple times until you here the fuel pump running. The vehicle has been to the dealer many times for the no start problem. This vehicle is an accident waiting to happen, with the engine stalling and the fuel pump shorting the battery. Also another defect is the power sliding doors, the wiring will burn and break. This causes the doors to become stuck open and will not close. When you are on the road with the doors stuck open, this is not safe. The doors need the wiring replaced with a heavy duty wire.
My 2011 Chrysler Town and country rear lift gate opens and closes at will when parked and key in not turned on. I have also noted a few times when the engine has also started up with out using the remote. And in one instance while driving the lcd screen in front of the driver kept jumping from on thing to another.
The low tire indicator light keeps coming on. We've had tires checked at sears, where we bought new tires about 2 years ago. Total miles on vehicle is 47,168., so these tires only have @ 20,00. Miles on them. Sometimes the light just stays on, recently was flashing. Someone said it could be the electronic guage systems battery. It comes on shortly after starting the van. We just mostly use on city streets that are paved. A little driving on highways.
Our van has died multiple times, leaving us stranded in multiple places. Finally we gave it to our mechanic two weeks ago and said, "keep it until you can figure out what's going on." This has been going on for two days shy of a full month, in and out of the shop, so it has definitely been a pain (not to mention the money for tows, "fixes" that didn't fix it, troubleshooting, etc.) now that they have finally diagnosed the problem as a defective totally integrated power module, I type it into google and am not even surprised this is something Chrysler town & countries are known for.
Bought the van in 2011 and since then, the vehicle began to having problems starting in 2014. I pressed the start button, but the engine would not turn over. After several hundred tries, it would start. This happened 20 times since then and the dealer does not know why. Today, 4 Oct 16, the vehicle will not start at all. I'm a deployed service member and my wife and three children use this van. The faulty ignition system will leave my family stranded. I researched this and there is a recall for other models with the same tipm system, however, there is not one for the Town and country. There are hundreds of owners experiencing the same problem. Please have Chrysler admit there is a faulty tipm and that this needs to be recalled.
The contact owns a 2011 Chrysler Town and country. The contact stated that the vehicle failed to start without warning. The contact mentioned that an abnormal sound emitted from the vehicle as if it were going to start. The vehicle was towed to a dealer where it was diagnosed that the totally integrated power module needed to be replaced. The vehicle had not been repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 50,000. The VIN was not available.
I believe my issues started when my battery was dead after being shut off upon my arrival to work, within 3 1/2 hours. Battery was charged and started and made it home. 3 days later, without any notification of an issue through the onboard computer notification system, vehicle would not start. Tries to turn over, and did start after a lot of different efforts about 7-8 times(by fully depressing gas pedal when it would turn over to start and maintain rpms 3-4000 for a minimum of 5-10 seconds) and now will not start at all. After last attempts to start, and vehicle not running, you can still hear the fuel pump operating and smell of gasoline. Battery drain was noticed with 24 hours, and dead with in 2 days. When vehicle had started and able to drive a short distance, it would shut off while driving, or shut off upon stopping for a sign or red light. This is dangerous situation, as I am trying to take my 4 year old daughter and teen age son to school when this happened. I have been without a vehicle for over a month now, as this started 8/18/2016. Have lost work time and put my job in jeopardy, as I am in sales and need my transportation. I do not have the time to be running back and forth to dealers to only find out they know nothing to fix this recurring problem with their Chrysler vehicles, nor the thousands of dollars to spend on them trying to "guess" at what the issue is. Vehicles should be fixed if Chrysler actually knows what will fix it, or buyout the vehicle plus 5+% so people can replace this awful vehicle. In the meantime, GM financial still expects monthly payment on a vehicle that is worthless.
Faulty tipm led to fuel pump to not engage and car would not start. Had to have tipm replaced at cost of $1,341.15. At the time the car would not start it was in the driveway however we had previously had it shut down while driving on a city street.
Vehicles was parked in driveway went to start vehicle and it will not start, vehicle will turn over and act like it, is not getting fuel. If vehicle sits for some time eventually it will start 3-4 times and then issue will occur again. Vehicle started with no problem the previous day, problem occurred without any warning, no check engine light displayed on dash. When vehicle is off fuel pump can be heard still running with ignition off and battery has to be disconnected in order to stop fuel pump from running and not drain battery. Battery is brand new, fuses have been checked and are in good condition. In researching online I have found others to have the same issue but have not seen any recall. Was able to fiind possible temporary fix by using a fuel pump relay bypass but have not tried this option.. I have called and spoken to be Chrysler service department and have been told that it here is no recall and all I can do is have car towed to them and let them check it out. I would think with recall they have done on Jeep and Dodge protects there would be something they can tell. Same issue has occurred with the Dodge Caravan which is basically the Chrysler town N country. Please help!!!!!!!!!
A D V E R T I S E M E N T S
- Southgate, MI, USA