This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
"P0740" OBD2 code, causing vehicle to Fail state Safety Inspection. issue is due to a defect within the transmission, very common with the 2011 Chrysler Town & Country. "Dealer Only Repair", very costly. Serious Safety Issue. Vehicle cannot be diagnosed by most Certified Mechanics. this faulty reading could mask very serious issues with the Transmission. This issue needs to be expedited to review ASAP. Thank You.
2011 Chrysler Town and country with 97,983 miles. While stopped at a traffic light, the transmission stopped working and the van would not move. Waited into the night for a tow truck to tow us to a repair shop. The transmission failure is a known issue but no recall issued from Chrysler. Stuck with a $3,338.92 bill for a new transmission.
Fuel pump relay prematurely fails inside the total integrated power module (tipm) causing loss of control while driving. The fuel relay fuse is not replaceable as it is hard wired inside the tipm. The entire tipm unnecessarily needs replaced at great expense and labor of nearly $1,800 for what should be an inexpensive fuse. Other Chrysler/ Dodge/ Jeep vehicles have been recalled and repaired for the same issue, but not the Chrysler Town & Country minivans. The manufacturer and its dealerships is avoiding a recall so that this model 'ages out' and permanently disposed so that it doesn't have to do a recall.
My toddler children and I were stranded because my van completely shut down. I left the vehicle running to run in and get my children from daycare, only to return to a vehicle that had no electricity. My children and I were stuck all evening, away from home, while the vehicle was check out and eventually towed. After being towed, not only once but twice, and being without a vehicle since 11/8/2019 we finally find out the problem is the PCM, which has been an issue with these vans. This is major inconvenience for my family. With this being a re-occurring issue with this vehicle, Chrysler should be taking care of this issue.
When decelerating from over 45 mph engine light comes on shifts suddenly to 3rd or 2nd gear. Codes P0733 P0734 P0792. Clear engine codes, drives normal until deceleration at elevated speeds. Transmission shifts normally otherwise. This is the 62te 6-speed transmission.
- Schaumburg, IL, USA
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Takata recall- had to replace the battery and alternator twice in less than two years because of being stranded or just not starting multiple times. The tork clutch had to be replaced and still runs rough
The contact owns a 2011 Chrysler Town and country. While the vehicle was stationary and while driving various speeds, the vehicle stalled without warning. The contact stated that the engine seized upon accelerating from a complete stop. In addition, the vehicle upshifted out of gear and the power train was faulty. The vehicle was not diagnosed or repaired. A dealer and the manufacturer were not made aware of the failures. The failure mileage was approximately 94,000.
The transmission has know issues of slippage. This slippage caused me to roll backwards at an major intersection and almost cause a accident. This Chrysler Town and country has had hundreds of complaints in the last few years but this type of malfunction due to the slippage on the transmission could result in fatalities. This needs to be addressed this has went on the entire time we have owned the Chrysler Town and country now it just gets worse and worse by the day.
Transmission slipping, occasionally does not shift out of 1st gear when excellerating from stop light or sign. Back driver side door sounds like electric snapping loudly from it when in gear and excellerating. This has happened many times.
The contact owns a 2011 Chrysler Town and country. While driving at any speed, the vehicle slowed down and gradually accelerated. The manufacturer was made aware of the failure and referred the contact to the dealer (cornerstone Chrysler Jeep Dodge, elk river, mn, 763-441-2300) for diagnostic testing. The technician diagnosed that the fuel pump relay was faulty and was not under recall. The failure recurred and the vehicle was not repaired. The failure mileage was approximately 114,000.
The contact owns a 2011 Chrysler Town and country. While attempting to start the vehicle, it failed to operate. The vehicle was towed to autonation Jeep (16300 w colfax ave, golden, co 80401) where it was diagnosed that the power train control module needed to be reprogrammed. The vehicle was repaired; however, the failure persisted. While driving at an unknown speed, the vehicle stalled without warning. The vehicle was towed back to the dealer where it was diagnosed that the battery needed to be replaced. The battery was replaced twice, but the failure recurred. The contact stated that the vehicle failed to operate with the key, but not with the remote. The vehicle was towed to the same dealer where it was diagnosed that the instrument cluster panel and the fuel pump needed to be replaced. The vehicle was repaired but, when the technician tested the vehicle, it misfired. The manufacturer was notified of the failure. The approximate failure mileage was 92,000.
My van started to have problems with the RPM, surging from 2 to 5 and then to 6 or 7 RPM with speeds ranging from 40mph to 65 mph. The van also sort of stalls for seconds which makes it terrifying. We took the van to bob caldwell in columbus Ohio three times to repair the issue and they updated the software, added fluid to the transmission and allegedly "drove the car for 60 miles" yet couldn't duplicate the issue. All the times that this has happened the car was running. The first time only happened when going 65 or 70 miles per hour on the highway but now it happens on regular roads when traveling 40 mph. I don't know if this related but earlier this year, my car was sent to bob caldwell because it stall/ stop completely while being driven.... the problem with the RPM started 3 months later and just last month it wouldn't start. They said the changed the gasket this time but my problem persist.
The contact owns a 2011 Chrysler Town and country. While driving at high speeds, the vehicle independently surged forward without warning. In addition, the vehicle hesitated to accelerate intermittently. The contact also stated that the air bag warning light illuminated intermittently. The vehicle was taken to a dealer where the contact was informed that the fuel pump needed to be replaced. The vehicle was repaired, but the failure recurred with additional electrical failures. The contact was informed by an independent mechanic that the tipm failed. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 60,000. The VIN was unavailable.
2011 T&C, 50300 miles, having several ongoing problems with hard starts, hard shifting, power doors not staying open, closes automatically, extremely poor gas mileage.have had into dealer several times for these issues while under warranty and now again having problems and of course vehicle out of warranty. Vehicle has started by its self and have found power doors open when I returned to my vehicle. My current main problem is the ongoing issue of hard starts and now problem has escalated to crank and crank no fire, have to attempt several times (20-30), vehicle then will eventually fire RPM race to 3-4000rpms then stall, again several times of shutting off and attempting to start, eventually it starts sometimes taking 30 minutes to get it running. Also just today while driving vehicle attempted to stall rpms decrease, thankfully it did not stall as I was driving with my children in the vehicle in rush hour traffic. Definitely very concerned as this is a serious safety issue and an inconvenience. What happens when you are driving on the freeway going 70mph and the vehicle stalls, Chrysler definitely needs to do something due to severity of a safety issue
The contact owns a 2011 Chrysler Town and country. The contact stated the vehicle was brought for transmission repairs at the dealer in August of this year. When the vehicle was engaged in reverse, the transmission shuddered. The vehicle was driven back to the dealer where it was diagnosed as a normal occurrence unless the vehicle was driven above 4 mph. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure mileage was 50,621.
For a week I had trouble getting vehicle to start, on 9/10/15 only 5 months after buying vehicle it starting loosing power while I was driving 45 mph down a busy highway. No lights came on indicating there was no power it just started slowing down, so I pulled over which was very hard to do because the steering wheel was tight and the brakes were tight as well. Finally got it to crank so I could get to a safe place off of the side of the road. I had it towed to a local mechanic who stated it was fuel pump but he wanted dealership look at it to be sure that was the only thing. They towed in on 9/16/15. Was not able to get it fixed until 9/23/15, when I had my husband take me to pick it up. I drove it across town to work, at lunch would not crank. They had to tow it back to dealership where they informed me there was a bad connector and was fixing that. After fixing that still would not crank so they have been going wire for wire trying to find out the problem because the tipm is on national backorder so unable to get a new one for now. It has been 3 weeks without my van.
The contact owns a 2011 Chrysler Town and country. The contact stated the vehicle could not be shifted out of park. The contact also stated that the traction control warning light illuminated. The vehicle was taken to an independent mechanic, who diagnosed that the gear shift selector needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 46,319.
A D V E R T I S E M E N T S
- Claremont , NH, USA