This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2011 Chrysler Town and country. While the vehicle was stationary, the power locks malfunctioned. The contact was not able to unlock the vehicle from the inside or the outside. The vehicle was not repaired. The manufacturer was made aware of the issue. The VIN was unknown. The failure mileage was 76,000.
The contact owns a 2011 Chrysler Town and country. The contact stated that the driver side door failed to lock and unlock electronically. The window had to be opened in order to unlock and lock the door. In addition, the rear driver side sliding door closed abruptly. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 20,000.
The contact owns a 2011 Chrysler Town and country. The contact stated that the sliding doors failed to remain open and it automatically closed. The contact mentioned that the door required excessive force to avoid closing and preventing an injury. The vehicle was taken to a dealer where it was repaired on three occasions but the repairs were unknown. The manufacturer was not notified of the failure. The vehicle was repaired but the failure recurred. The approximate failure mileage was 30,000 and the current mileage was 60,000.
- Mound, MN, USA
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- Parkersburg, WV, USA