This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The van ran out of oil. It was completely dry. No warning signs came on. No leaks. No smoke for the exhaust. One day it began to knock real bad and still no oil light was on. Now the van needs a new engine. This shouldn't of happened to a 2010 model with only 65K miles on it.
Was driving our 2010 Chrysler Town and country straight down the road in our housing plan when the engine shut off. All of the electronics in the car still operated but, there was no power steering or brakes. Had to coast the vehicle to the side of the road to stop. The vehicle ended up stopping on a hill but, without the brakes it started to drift backwards. At this point the emergency brake was pushed to get the vehicle to stop. This happened the very next day as well. Luckily we were not driving down the highway as my 3 children in the vehicle. This could be deadly if driving at 60 mph down the highway.
Driving vehicle in residential neighborhood at 35 mph, dash displayed the loss of traction warning light. I noticed, too, that the accelerator pedal wasn't working and apparently the entire engine completely shut off. All electrical components still worked including radio, navigation system, etc. I completely lost the ability to steer the vehicle as well. Had to put on my hazards. Stop. Put the vehicle in park. Turn the vehicle off. Turn it back on and it would run again.
The contact owns a 2010 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (electrical system) and stated that the part was not available within a reasonable timeframe to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the vehicle would receive the recall repair. The contact experienced the steering wheel locking without warning and the vehicle randomly stalled. The dealer was notified of the failures several times for months, but was unable to supply the part to remedy the failures. The failure mileage was not available. Updated 11/20/15 8cn
- Bedford, IN, USA
Search CarComplaints.com for these popular complaint phrases...
We had just filled up the gas tank and we're ready to get on the highway when the radio shut off. It came back on after 2 minutes without any interference. This alarmed us as lately we have had a hard time starting the car and also the steering wheel goes rigid sometimes and the car stops. Our dealer has checked and tells us there is no problem.
While driving down a smooth road, and without warning, the vehicle suddenly shut completely off. The power steering and power brakes were disabled as was the engine. This resulted in me having to make evasive maneuvers with little to no maneuverability and no ability to control the speed of the vehicle. It is my understanding from other recall notices that air bags are also disabled when this event occurs. This failure results in a very dangerous situation and in my opinion, the vehicle is unsafe to drive because of this product defect. The incident has occurred at least 6 more times since the first occurrence. I contacted Chrysler because there is a recall for the make and model of my vehicle, but I was informed that my vehicle was manufactured on October 13, 2010, which is outside the window for that particular recall. Again, I repeat that this is an unsafe vehicle and someone will get seriously injured as a result of this defect if it is not remedied asap. Again, the vehicle randomly and without warning will turn itself off in the middle of driving down the road. All systems power off and it is a very distressing event. Please expand the recall to include the additional manufacture dates which include my vehicle. I do not want my vehicle or any others out there like mine to be involved in a fatal accident that could have been avoided.
We have had recall done! it did not work. This vehicle is dying for no reason/no warning while driving!!!! we have always had issues starting vehicle for last two years. Put key in and nothing. Switch to neutral and suddenly it starts. Well, now, the newest thing that is happening more and more frequently, is it just stops. Last night, the stability control light came on but nothing else and you have no control over steering or braking. Lights are still on vehicle but until you switch to neutral and restart with key you are gliding. It is not safe and we are taking this vehicle to a dealer that says they are backlogged and don't know when they will get to it. Very scary situation!!!!
In June 2013 my engine stalled without warning. I lost power steering and power brakes. I was traveling <10 mph. I had another incident later that same year in October. The incidents were so random and I thought perhaps I didn't turn the key fob all the way after starting the vehicle via the remote start system. Again in 2014 it occurred several times, so I started trying to determine the common denominator, but could find none. The service station I brought it to couldn't diagnose or repair due to the inability to replicate the problem. In 2015, the problem became more frequent and today I am now experiencing this 2-3 times per day 3-4 times per week at speeds traveling up to 40 mph. I brought it to my local Chrysler dealership where I purchased the vehicle and after having my vehicle for 5 days they were unable to diagnose or repair due to the inability to replicate the problem. This has truly become a serious safety issue as I always lose power steering and brakes. Typically, I put my hazards on, place the vehicle in neutral, restart it, return to drive, and turn hazards off. However, I came very close to being involved in an accident when this occurred while I was making a left hand turn through an intersection. I am at a loss as what to do.
I purchased my 2010 Town and country used in Sept.2013. Shortly after, I started experiencing issues with the vehicle starting. It would take several attempts before the car would start. It is always random and sporadic. I took the vehicle to the dealership but they said because they couldn't duplicate the problem there was nothing they could do. In addition to not starting, the doors would not work properly. They'd open and close on their own. They also don't stop if something is in the way. Recently, the radio/front video screen started shutting off and turning on as I was driving. And occasionally, the steering seemed to get tight. Then yesterday, June 2015, I was driving to work and my steering totally locked up. I could not steer at all. Fortunately, I was only 25 yards from a stop sign. I was able to brake but was unable to push the gas pedal again, so I started coasting back toward the car behind me. I quickly put the vehicle in park. I shut it off and turned it back on and it appeared to be fine. I drove the car straight to the dealer. They have had it for two days and again cannot duplicate what I experienced, so there is nothing they can do. I am now seriously concerned for my safety, the safety of my children, and those driving around me.
The contact owns a 2010 Chrysler Town and country. While driving 15-20 mph, the vehicle began to veer left and right. The vehicle was towed to a dealer who diagnosed that the rear axle frame fractured and needed to be repaired. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 174,000.
2010 Chrysler Town & Country shuts off while driving. Transporting children. Bought used with 42,819 miles. Took to shop Sept and Oct from where purchased due to shutting off while driving. They could not find problem. Took to Chrysler dealer December 2014 and again March 2015 - again, can't find problem. Dangerous. Have to quickly pull off road - it shuts off, steering column freezes. Called Chrysler for help, want more money to check car again. No guarantee they can fix. Recall for ignition problem on cars of this series ran from August 3, 2009 to June 17, 2010. This vehicle was manufactured June 30, 2010. I'm just amazed the issue has not been fixed. Family is at risk in the vehicle not to mention and other cars and or pedestrians nearby when it shuts off. Something needs to be done. I'm expected to drive it to the dealership again. They should really pay for the tow as it's not a safe vehicle to drive.
I was driving on a state road at about 60 mph when the van died. I was able to glide off the road and restart it. It has happened several times since, at various speeds. Also, sometimes when I brake, the car pulls to one side or the other, or the steering wheel vibrates. Again, at various times, and at various speeds. Also, the RPM drop while at a steady speed, and twice have revved high while on cruise control. All these problems are intermittent and do not show up on diagnostics at the dealer. I had the transmission replaced, because that did show up on diagnostics at the tom O'brien Chrysler dealership, but the problems continue, and I may have spent that money unnecessarily. I found on my own that there is a recall on the win module and the key fob--the reasons for the car dying while driving--and will get them replaced. But I resent that I paid for a new transmission and that wasn't the problem, and that Chrysler most likely has been aware of this problem for years but allowed the vehicle to be sold, putting our lives in danger.
Vehicle stalls with loss of engine power, loss of power brakes, and loss of power steering. Stalling event normally occurs within first few minutes of driving and seems to occur in temperatures below 40. Radio stays powered during occurrence and this can make notice of the stall event difficult until you need to turn, brake or accelerate and find you do not have engine power. Stalling events have occurred while pulling into traffic on major streets within first few minutes of driving and often while driving in parking lots and subdivision speeds. The vehicle has been taken to a Chrysler dealer several times and Chrysler cannot replicate the issue. Chrysler does not find any trouble codes stored to indicate an issue. The Chrysler dealer indicates this minivan is not subject to existing Chrysler recalls that indicate a loose key related stall.
Experienced power steering failure (feeling was complete loss of steering) in following condition. While driving at about 40-45 mph and coming to middle lane for making a left turn approaching red light. ESC light came on. This has happened twice on this vehicle. Road condition: Dry. I am worried that vehicle may loose complete control if this happens at highway driving speed. During both incident, use the key to turn off the ignition and power the vehicle back on and it started functioning as intended. There was no aggressive event or environment condition which should have triggered ESC light upon loss of power steering.
As I was running errands all of a sudden the steering wheel froze and my brake pedal and accelerator quit functioning, I noticed my stability control light was on and within about 10 seconds the vehicle just stopped running in the middle of the street, thankfully I had avoided the highway that day, it's usually faster but with it being a pretty day I wasn't in a hurry. It was 80 degrees and sunny, this happened on a paved road no standing water, no hazards. This isn't the first time it has happened, leaving my home it's shut off. But since the ignition switch recall and the replacement being installed I have had nothing but problems, my $250 key had jammed and it takes multiple times of starting and re-starting the van to get it out. Yesterday was my breaking point, had I been on the interstate which is how I usually move about the city it could have been devastating. Fortunately I have a extended warranty plan and the dealer will fix the issue for $100, but it doesn't fix the fact that I have a broken key and ignition switch that something is obviously wrong with it. I've owned 4 Chrysler mini vans and this is the first one that has scared me.
While driving the vehicle for the 2nd day after ownership (purchased used from Honda of bowie in bowie, md) and we were leaving the parking lot on vacation when the car stopped. It was warmed up, it was working and then it just stopped while I was driving. My husband, and 3 kids (1 1/2, 3 months and 11 years old) were in the vehicle. Noone was behind us and we were able to get the car to start again. However, this was just the beginning of a series of shut-offs to come. Since that initial shut-off the vehicle has stopped several times on the highway, in the neighborhood, while on the busy street of Washington, DC, in the snow, in dry weather, raining, while on the road with cars behind me...and more. I am afraid for the safety of my family, myself and those other vehicles around me. When the car shuts off, the power steering stops and I immediately have to manually get the car to a safe position before I can restart the vehicle.
The contact owns a 2010 Chrysler Town and country. While driving at 60 mph, the brake pedal was depressed and the steering wheel jerked. However, the failure recurred on numerous occasions. The vehicle was taken multiple times to a dealer and an independent mechanic, who stated that the front brakes and rotors needed to be repaired. The vehicle was repaired. However, the failure persisted. The manufacturer was notified of the failure. The failure mileage was 24,600.
According to my local service manager, my van does not come under recall L25 because it was built in Aug.2010 and has the new and improved ignition switch. I don't agree! there have been 5 or more incidents with 3 during the van moving at different speeds. I have had the car in for this repair 3 times at the madison, ct dealership. We were told different opinions as to what the problem is. I clearly stated that this is a safety issue. The 3 moving stalls were all with my wife driving at different speeds, one with my daughter. We were very lucky that no one hit the car when there were these sudden stalls.. I pointed out to the service manager that my opinion is that the ignition switch was much to loose but he said that is the way they are. I don't agree again! we have had Plymouth and Chrysler vans since 1985 and have never had this problem.
A D V E R T I S E M E N T S
- Washington, MI, USA