This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2010 Chrysler Town and country. While driving at various low speeds, the vehicle stalled without warning. The failure occurred on several occasions. The vehicle was taken to a dealer, but the failure could not be duplicated. The serpentine and tensioner belts were replaced, but the failure recurred. The manufacturer stated that the VIN was not included in NHTSA campaign number: 14V373000 (electrical system, air bags). The failure mileage was approximately 84,000.
The contact owned a 2002 Jeep Liberty. While driving approximately 30 mph, the contact's vehicle crashed into the passenger side of another vehicle. None of the air bags deployed. Police and fire reports were filed. There were no immediate injuries; however, the contact stated that she went to the doctor two days later for neck pain. The vehicle was destroyed and towed. The failure mileage was approximately 100,000. Updated 01/04/17 according to the police report, the vehicle was parked at the top of the driveway with three children inside. One of the occupants was sitting in the driver seat when he knocked the vehicle out of gear and the vehicle began rolling down a hill, at which point two of the occupants jumped put of the rear hatch of the vehicle. The vehicle crossed over the curve in the driveway and struck a boulder but continued to roll down the hill until striking a tree and becoming lodged in the tree. Updated 03/08/17.
Takata recall: Vehicle was driving down a public road when there was a very loud exploding sound.the passenger side airbag then blew out into the cab of the vehicle followed immediately by flames.
Takata recall. The contact owns a 2010 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system). The part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2010 Chrysler Town and country. The contact stated that while driving at 35 mph, the gear shift lever fractured. The contact also stated that on several occasions, the electrical system failed. The contact stated that the failure caused the air conditioner system, the interior lighting, and the radio to become inoperable. The vehicle was taken to an independent mechanic to be diagnosed. The failure was unable to be duplicated. The vehicle was not repaired. The vehicle was included in NHTSA campaign number: 14V373000 (air bags, electrical system). The manufacturer was notified of the failure. The approximate failure mileage was 77,777.
- Palm Harbor, FL, USA
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Takata recall. The contact owns a 2010 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system). The part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2010 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was made aware of the issue. Parts distribution disconnect.
The contact owns a 2010 Chrysler Town and country. The contact received a recall notification for NHTSA campaign number: 14V373000 (air bags, electrical system) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
While driving vehicle we have lost power steering and all controls to vehicle on 5 occasions. This commonly occurs after hitting bump in road. Symptoms of vehicle match up exactly to NHTSA campaign number: 14V373000, this is an expansion of recall 11V-139 (the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking), however Chrysler says my vehicle is not included in this recall. My vehicle was manufactured several months after the vehicles included in that recall. I believe my vehicle is also affected.
The contact owns a 2010 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2010 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system) was not able to receive the repair due to the part not being available. The manufacturer was unable to provide a reasonable time frame for when the parts would be available. The contact had not experienced a failure. Parts distribution disconnect. Updated 08/17/16 updated 08/22/16.
The contact owns a 2010 Chrysler Town & Country. The contact received notification NHTSA campaign number: 14V154000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2010 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (air bags and electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2010 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the contacts vehicle would receive the recall repair. The contact was not experiencing a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2010 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2010 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2010 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not expierenced a failure. The VIN was unavailable. Updated 07/14/16 the consumer stated the key case would not work. The battery was replaced twice. Updated 11/1/2017
The contact owns a 2010 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system). The part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2010 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was not made aware of the issue. Parts distribution disconnect.
The contact owns a 2010 Chrysler Town and country. The contact stated that while driving, the vehicle stalled without warning. The vehicle was able to restart. The contact mentioned that the key wiggled from the start position in the ignition switch. The vehicle was taken to a dealer where it was diagnosed that the ignition switch needed to be replaced. The vehicle was not repaired. The VIN was not included in NHTSA campaign number: 14V373000 (air bags, electrical system). The manufacturer was notified of the failure. The approximate failure mileage was 68,000. Updated 06/29/16
A D V E R T I S E M E N T S
- Milwaukee, WI, USA