This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Vehicle's system (electrical, motor, steering) shuts down while in operation. Lights do not function, loss of power steering, braking is limited. This has been an ongoing issue with a previous complaint filed (11166442). When the vehicle loses power, if the key fob is touched, the vehicle may regain power suddenly.
The contact owns a 2010 Chrysler Town and country started having problems after reaching 90,000 miles. The contact stated that the engine stalled on numerous occasions while the vehicle was in motion, contact states there is no steering or brakes at this point. The contact was able to pull the vehicle over to the side of the road and it restarted normally. The vehicle was taken to friendship Chrysler Jeep Dodge Ram (2638 w state St, bristol, tn 37620, (888) 374-3633) and an independent mechanic, but the failure could not be duplicated. The manufacturer instructed the contact to take the vehicle back to the dealer. The contact complied, but the dealer still could not diagnose the cause of the failure. The manufacturer stated that nothing else could be done. The failure mileage was 130,710.
While driving the car unexpectedly cut power to the engine. The electronic stability control light illuminated. Without the ability to drive I slowly coasted to the side of the road. I put the car in park and then in drive again but still the gas petal was not having any effect. I had to shut the car off and restart to get going again. The van is new to us and has happened twice in the three days we've owned it. This is extremely unsafe as it is a complete loss of power in the middle of driving and I can easily see how this unexpected event could cause a rear end collision.
The contact owns a 2010 Chrysler Town and country. While driving various speeds, the vehicle shut off. Jason lewis Chrysler Dodge Jeep Ram (120 auto ln, sparta, tn 38583, 931-738-9275) performed diagnostic testing, but found no failure. Another unknown dealer stated that there was another vehicle with the same failure. The dealer further stated that a new computer system may need to be installed at the cost of $2,500 in the near future. The manufacturer was not contacted. The failure mileage was 98,200.
While driving the van will just shut off/stall with no warning. Which then locks the steering even if in the middle of turning. Its very dangerous.we have taken it to the mechanic multiple times but they cant figure what the issue is because whatever it is is not throwing a code. It happens every time its driven.
- Pontiac, MI, USA
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Van randomly turn off while driving without any warning, lost all power steering control and power assisted brake control. This has happens randomly over the past 3 years. Very dangerous and could lead to death if it resulted in a crash. Has always happens when the vehicle has been in motion, has happened at highway speeds, at low speeds, and when turning.
The contact owns a 2010 Chrysler Town and country. While driving 20-30 mph, the vehicle stalled. There were no warning indicators illuminated. The contact called corwin Chrysler Dodge Jeep Ram Fiat (1025 w sunshine St, springfield, mo 65807, (888) 697-4214) and was referred to the manufacturer. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to NHTSA. The failure mileage was 130,000.
The contact owns a 2010 Chrysler Town and country. While driving at an unknown speed, the engine shut off without warning at a stop sign. The contact was able to restart the vehicle and drive to her destination. The failure recurred later and the vehicle was driven to an independent mechanic. The mechanic stated that the engine seized and was damaged beyond repair. The dealer and manufacturer were not contacted. The failure mileage was 129,000.
For a few months now the van will sometimes not start, even if starting it back up immediately after just driving it. It has died in the middle of the road while driving with no steering capabilities, it hesitates when driving between 35-40 mph. I never know if it's going to start back up after I shut it off, or when it's just going to decide to lock up and die while driving.
The contact owns a 2010 Chrysler Town and country. While driving various speeds, the vehicle lost power. The vehicle was able to be restarted and the check engine indicator illuminated. The vehicle was taken to two local dealers: Autonation Chrysler Dodge Jeep Ram North richland hills (7740 ne loop 820, fort worth, (817) 522-4981) and autonation Chrysler Dodge Jeep Ram North forth worth (11200 North freeway, forth worth, (817) 642-7894) to be diagnosed, but the failure could not be duplicated. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 154,000. The VIN was not available.
While driving van completely shut off no power no motor no steering. Van continued to turn on an off lights turned on an off on there own. This happened multiple times had problem fixed just to completely died again same issues. This van has cost me alot in repairs and rentals an tows it is not safe for me to drive with my kids knowing it can shut off while driving with out warning at anytime.
Since purchase, the vehicle has had multiple erratic no starts, caution lights illuminate, wipers activate, horn sound off, and an array of other electrical bugs. After taking the vehicle to the dealership multiple times with could not duplicate actions, I was told that the floor mat was sticking under the pedal contacting a sensor causing the no start issues, which is documented on their service report. Since then, we have dealt with the issues as they were sporadic. Now, the no start condition has led to the replacement of the tipm unit as well as 2 fuel pumps. It was towed today for the same faulty conditions that led to the expensive repairs. While we have had issues with intermittent electrical bugs while moving, the majority of our issues have involved no movement as the most common issue is the no start condition. My vehicle has been in the shop the last 3 weeks, required two tows, and is continuously burning up fuel pumps. Chrysler has not modified/re-engineered their tipm unit according to the dealership as the part number has never changed. I am concerned that I have another faulty tipm module causing damage to my vehicle, which has decreased the reliability. All of my receipts are in the glove box of the vehicle which is sitting at the dealership, so I cannot upload the documents showing the repairs right now.
Car turns off completely randomly at a low speed while driving. Turns back on. Its very dangerous. It has happened on streets as while as on the freeway. Not safe while driving, especially with children in the car. I did some research and this happens a lot with this particular vehicle. I have taking it into the dealership 3 or 4 times now. Some people say that the egr valve is the problem. I feel like this needs to be addressed before someone is injured or killed in accident due to this defect.
Vehicle 'completely' shuts off while driving, and you have no control. It has occurred twice in this month (1/5/19 & 1/10/19), and both times it has created an extremely dangerous condition, for each time I was driving on city streets. Each time it has happened at low speeds. The motor also has a constant jerking feeling at lower speeds.
Shuts down randomly while driving and loses power steering, difficult to stop. Occurs in any condition or speed. Sometimes traction control warning light comes on right beforehand. Inability to control vehicle after engine shutdown. Has occurred when driving straight and when turning. Has occurred at low speed and high speed. Has occurred on city streets and highways. I just chose one date but it has happened numerous times. There have been multiple near misses of crashing or being hit while vehicle.
Van will just shut off while driving. No warning, no lights. Have had the recall fixed twice but problem still hasn't stopped. Doesn't it doesn't matter if the van is cold or warm or what speed. It has done it on the freeway at 70mph. Dealer can not get it to duplicate the problem had if for 3 weeks in the shop. I can not keep driving this vehicle if no one can find what is wrong. Chrysler built the car why can't they find out what's wrong.
The engine shut off without warning while driving at 35 miles per hour, driving in a straight line, not turning, on city street. The engine was running smoothly until it quit. After rolling to a stop, I was able to put the car in park and restart the engine. It ran smoothly without problem until I reached my destination about 20 miles away.
The contact owns a 2010 Chrysler Town and country. While driving unknown speeds and/or making turns, the vehicle stalled without warning. The vehicle was taken to lester glenn Chrysler Dodge Jeep Ram Fiat (route 37 w, toms river, NJ 08755, (855) 885-4200), but was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 107,917.
A D V E R T I S E M E N T S
- Peoria, IL, USA