This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My 2010 Town & Country 19K miles now starting to cut off while driving. It is getting worst, when going down inclines and coming out of driveways the van cuts off. I am now scared to drive it.
The contact owns a 2010 Chrysler Town and country. The contact stated that upon starting the vehicle, the key inadvertently turned into the accessory position. The contact was able to successfully turn the key back into the normal position after repeated attempts were made. The failure recurred intermittently. The contact also received the recall notice associated with NHTSA campaign id number 11V139000 (electrical system: Ignition), and planned to have the vehicle repaired when parts became available. The manufacturer was not made aware of the failure. The approximate failure mileage was 34,000.
Have a 2010 Town and country. Vehicle stalled for no reason and was taken to dealer. They said they reinstalled software and were going to send paperwork. They have not. Since then the car has stalled six more times and we will be taking it back to dealer. When will Chrysler acknowledge they have a problem?
The contact owns a 2010 Chrysler Town and country. The contact stated that the vehicle was included in the recall associated with NHTSA campaign id number 11V139000 (electrical system:ignition). Two authorized dealers were notified and the contact was informed they were unsure when parts would be available to remedy the failure. The vehicle was not repaired. The failure mileage was 14,000.
The ignition on our 2010 Chrysler Town and country shuts off to the accessories mode for no apparent reason. It has done this when parked and twice when I was exiting our driveway. We took it into the dealership but they can never replicate the situation and when they made a call to Chrysler they stated it was made to work like that. This is a very unsafe issue that needs to be addressed before someone dies!!
- Carlisle, IN, USA
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Driving 2010 Chrysler Town and country and was accelerating into a left turn from a stop sign when the vehicle's engine and electrical shut down completely. Was able to coast to side of one way street just in time to avoid collision with approaching vehicle. Restarted and ran normally. No indicators or service lights before or after.
The contact owns a 2010 Chrysler Town and country. The contact was driving 50 mph when he drove over a road bump and the key moved from the on position to the accessory position, causing the vehicle to stall without warning. The contact shifted into neutral and was able to restart. The vehicle was driven to the dealer where the contact was advised to have a diagnostic test performed. The vehicle was not diagnosed. The dealer then referenced NHTSA campaign id number: 11V139000 (electrical system: Ignition) and advised that the failure could be related but the vehicle was not included in the recall. The vehicle was not repaired. The failure mileage was 50,000.
Our 2010 Chrysler Town and country is having the following issue: The engine shuts off for no apparent reason. It has done this when sitting still and while being driven. The latest incident my wife was driving down an interstate highway at highway speeds and the van's engine shut off. The last few times we have heard a sound from the area of the key/ignition switch like the key may have moved out of the on position or popped out. We have taken it to the dealer several times but they can never replicate the situation. This is a dangerous situation especially when driving at highway speeds on a busy expressway.
Vehicle shuts down while driving. Key switches from on to acc and the engine, steering, brakes and other operations stop. Vehicle can be restarted right away, but situation recurs unexpectedly, particular when hitting bumps in the road.
The contact owns a 2010 Chrysler Town and country. While driving approximately 45 mph, the vehicle stalled without warning and was towed to an authorized dealer. The dealer advised her that a wire had fractured at the link power distribution center. The dealer repaired the wire. The failure mileage was 8,839 and the current mileage was 8,900. Updated 05/05/11 updated 05/13/11
The contact owns a 2010 Chrysler Town and country. The contact stated that there was a beeper on the rear lift gate of certain models that was not on his vehicle. The beeper would warn anyone when the gate was going up or down. Since this function was not on his particular model year, he has been injured by the gate coming down on his head. The injury was not serious. The vehicle was inspected by a dealer and they advised him that he would have to change the software and advised him that the they received a large number of complaints in regards to consumers not wanting the feature, so they did not install it on the 2010 models. The vehicle had not been repaired. The failure mileage was approximately 200. The VIN was unavailable.
2010 Chrysler Town & Country touring, the engine cuts off without any warning lights coming on. My vehicle has cut off 4 times within the past 45 days, 2/3/2011 today's date. I took the vehicle to a Chrysler dealer, but they couldn't find any thing wrong with the car.personally I think the computer is the problem, I had the same thing happen to a 1983 Dodge Dakota and it was found to be the computer, replaced the computer and drove the truck over 1000,000 more miles without a problem. I also have a problem with the van down shifting while the speed control is on, when going down a hill.
The contact owns a 2010 Chrysler Town and country. While the vehicle was parked, the contact opened the rear door of the vehicle and noticed that there was no warning sound to notify someone who might be standing in front of the door that it was opening. The contact believed that to be a safety concern. The failure mileage was approximately 2,900. Updated 02/03/11 the consumer stated the rear door would lift with no warning. The consumer was informed the warning signal was not installed. Updated 02/04/11
2010 Town & Country being driven by my wife home from church with my children in car. Driving approximately 25mph and the car simply shut down...engine and all electric ceased to function. No accident occurred as my wife was able to stop the car. Once stopped and put in park the car started back up and ran normally. This car is brand new, 18 days in our possession. Dealer inspected car and could not replicate or find anything wrong with the car. On March 14th, the incident which occurred above happened again. Car brought to dealer for a second time and once again they cannot find or replicate the problem. They kept the car overnight and still can't find the problem. The car has 1800 miles on it and my wife does not feel safe driving it. Currently looking into the lemon law as it pertains to a safety issue with a new vehicle.
A D V E R T I S E M E N T S
- Taylor, MI, USA