This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2010 Chrysler Town and country. The contact stated that while driving 30 mph, smoke emerged from the driver's side door handle and from the speakers. The interior cabin was immediately filled with smoke. The vehicle was taken to the dealer for diagnosis where it was stated that the switch burned out on the driver's side door panel. The vehicle was not repaired and the manufacturer was notified. The VIN was not available. The approximate failure mileage was 49,000.
Our van already had a recall for the win module and it was replaced a year ago. While my wife was driving my children to school the ac, instrument lights, turn signals, windows and who know what else stopped working such as brake lights. We went to the dealership, acadiana Dodge, and they claimed that, even though we had an extended warranty, Chrysler would not cover replacing the win module again. I don't know, but it seems like a component that could potentially shut down the engine and cause a wreck should be replaced by the dealership if it is a known problem component.
The contact owns a 2010 Chrysler Town and country. The contact stated that while driving 70 mph, the vehicle stalled. The vehicle was restarted and operated as designed. The fourth recurred four times. The vehicle was taken to an independent mechanic for diagnosis but no cause for the failure was found. The vehicle was returned after subsequent failures and the mechanic stated that the failure was due to defective win modules. The contact was informed of a recall under NHTSA campaign number: 11V139000 (electrical system). The manufacturer was made aware of the failure but informed her that the VIN was not included in the recall. The vehicle was not repaired. The failure and current mileage was 63,000.
After starting the vehicle I realized that there was no power to the dashboard/radio area. This meant that the radio, wiper blades, A/C, lights, power windows, power doors or any buttons. After driving it home it would come on and off sporadically. I took it to be looked at and they couldn't find anything wrong. I kept driving it and it would shut off and come back on periodically. It became a problem when I was driving and it was raining and the power shut off and I had no windshield wipers. Luckily there was no accident at that time. I finally found a national tire and battery that figured out that it was the totally integrated power module. This vehicle is way too new to be having electrical problems! after some research I have found that a lot of these vans are having this dangerous problem.
The contact owns a 2010 Chrysler Town and country. The contact stated that while driving approximately 5 mph, the engine stalled without warning. The vehicle failed to restart and was towed to an authorized dealer. The technician informed the contact that the ignition control module would need to be replaced. The vehicle was being repaired. The manufacturer was notified of the defect. The approximate failure mileage was 98,100.
- Nashville, TN, USA
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2010 Chrysler town&country mini-van's electric system quit (engine and all electric shutdown) while in motion. Does not recognize key and will not start. Key fob 'panic', 'lock' and 'unlock' are operational. Dealer refuses to honor NHTSA recall regarding ignition problems. Receiving module no. 5026875ae is defective and requires replacement w/two keys (56046706ae) due to rf difference in old and replacement key w/receiving unit. Dealer is demanding $1,200 (plus Washington S/T) and $120 'diagnostic' fee for repair. Requesting any help and advice available.
The ignition would not move past the accessory mode even when the vehicle was in park. The key would not leave the ignition. The vehicle had to be left running for a short time before the key would finally move. There have been numerous other issues with the ignition and key including the key falling out, coming loose and causing the electronics to shut off (gear selector still in park prevented the engine from being shut off), including turn signals.
The car has stalled three times in about a year and a half, also the ignition system does not start I turn the key on and I only hear a click, some times the starter sticks until the engine runs. I had time that I am trying to start the car for several minutes. The battery has been changed twice at the dealer they say it was damaged but they do not find the cause. I a afraid this is something serious.
My vehicle has been recalled and "fixed" under the below recall. Report receipt date: Mar 01, 2011 NHTSA campaign number: 11V139000 component(s): Electrical system however, recently I have experienced at least two incidents where the turn signal and other electrical equipment has not worked. What I tracked the cause down to was the "fix" which was installed some time ago. What is happening, the fix does not consistently allow the ignition key to return back to the normal accessory position when driving. Thus, when in an in-between position, this engine may be running, but the turn signals and other equipment (radio, etc.) which should operate, does not.
My T&C began leaking from under the dash on the passenger side. At first it was intermittent and usually after a heavy rain, when I would turn on my ac/defrost/heat. We had our vehicle inspected for a leak. None was found, neither was the source of the water coming inside the vehicle. Now the water drips all the time, as long as the HVAC controls are on. It is now affecting the HVAC controls: Although I'm trying not to run it, when on I can feel the cool air but it is not blowing. I suspect the motors to the HVAC and possibly wipers are being effected by whatever is going on under the dash. It has all happened around the same time. There is no recall for this issue for my model year, but the same exact issue was recalled on the 08 model. "these vehicles may experience a heating and air conditioner (HVAC) condensate leak from the HVAC drain grommet onto the occupant restraint control (orc) module, which can lead to the illumination of the airbag warning light and a potential inadvertent airbag deployment without warning. Consequence:an inadvertent airbag deployment could result in injury to the seat occupant in front of the deploying airbag and/or a vehicle crash." When I told this to Chrysler Corp, they said there was nothing they could do. So I said, so who do I call to settle a law suit when the airbag deploys with out warning and causes me to crash, putting me and my young children in severe danger? she said, well you need to go to a dealership and get it fixed.I know that, and I will, but I think it is negligent on their part to not accept for a manufacturers defect that they are familiar with from previous T&C years. Now I have to go accrue a huge bill for Chrysler to take apart the dash and fix their problem with my vehicle. I just don't think it's right.
For the third time in the past month, the vehicle shutdown while traveling. In the most recent incident we were driving down an interstate when it shut off. The vehicle started back up after shifting to neutral and turning the ignition. There are numerous reports on the internet of this happening, but Chrysler says this particular VIN was not included in its 2011 recall for a faulty ignition (or any recall). We're concerned about the safety of a vehicle that shuts down for no reason while in motion.
The vehicle having this issue was a 2010 Chrysler Town and country. Driving and suddenly the headlights start flickering on and off and bright and dim. It was happening individually, so one light may be on and the other one off. Finally they both stopped and it was only the parking lights and fog lights working. Nothing would make them work. Drove later that same night and it was fine until I turned my lights on bright. I almost had a wreck when the lights went completely out and would not come back on. Chrysler needs to identify this problem and recall or extend free repairs for this asap before a fatal accident. It was 2/14/2013 when this electrical system issue happened and is consistentely happening.
The driver side door opens on its own with the car is turned off. Upon leaving my vehicle, I check to make sure all of the doors are closed. At random times, day or night, the door will open. The key fab are sometimes not even in range. ## VIN failed ##
The contact owns a 2010 Chrysler Town and country. The contact was driving approximately 15 mph when the vehicle suddenly stalled. The contact had inadvertently touched the key fob with his knee, causing the key in the ignition to turn from start to accessory mode. The failure recurred twice. The contact was able to duplicate the failure three different times. The vehicle was not taken to the dealer for diagnostic testing. The contact referenced NHTSA campaign id number: 11V139000 (electrical system:ignition) but was advised that the VIN was not included in any recalls. The vehicle was not repaired. The approximate failure mileage was 64,100.
October 1, 2012 started with dead battery. After picking up "fixed" vehicle after two weeks and attempting to drive off lot, the van would not go out of park. After playing with it, it finally went into gear. Check engine light came on. Returned van - it would not go into park. Now December 13. Van still in repair. Have replaced tipm twice and PCM. $1,600. Chrysler says they have never heard of such a problem before.
The contact owns a 2010 Chrysler Town and country. The contact stated that after inserting the key in the ignition, the vehicle would start and stalled immediatelly after. Also, when driving at approximately 50 to 60 mph the vehicle would stall without any warnings. The contact would have to place the vehicle in park and restart it. The vehicle was later taken to the dealer for diagnosis. The technician stated that the ignition module failed and needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and they offered him cash assistance towards the repair. The failure and current mileage was approximately 37,000.
Headlights flashed quickly then would not come back on when starting the vehicle, it has happened 3 or 4 times intermittently. Moving the switch makes not different and shutting off the vehicle and restarting makes no difference as well.
The contact owns a 2010 Chrysler Town and country. The contact stated that after receiving recall repairs under recall NHTSA campaign id number: 11V139000 (electrical system:ignition) while attempting to make a right turn the vehicle stalled while driving approximately 40 mph. The contact mentioned that the failure had occurred while driving at various speeds. The vehicle was taken to the dealer who was unable to duplicate the failure. The vehicle was not repaired. The VIN was not available. The approximate failure mileage was 41,000.
After picking my daughter up at daycare & as I was leaving parking lot, vehicle lost all power to radio, air/heat, windows, blinkers brake lights or any other electrical features.
Driving and suddenly the headlights start flickering on and off and bright and dim. It was happening individually, so one light may be on and the other one off. Finally they both stopped and it was only the parking lights and fog lights working. Nothing would make them work. Drove later that same night and it was fine until I turned my lights on bright. Wife almost had a wreck when the lights went completely out and would not come back on. Chrysler needs to identify this problem and recall or extend free repairs for this asap before a fatal accident.
A D V E R T I S E M E N T S
- Anderson , IN, USA