This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2010 Chrysler Town and country. The contact stated that the engine light illuminated continuously. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the parts needed were unavailable to perform the repairs. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall remedy. The manufacturer was notified of the failure. The failure mileage was unknown. Update 01/15/16
The contact owns a 2010 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (electrical system, air bags); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2010 Chrysler Town and country. While in park, the vehicle stalled. The contact attempted to turn the key and the vehicle restarted. In addition, the contact stated that the air conditioner, rear passenger sliding door, and radio failed to function. The contact also stated that the rear passenger sliding door independently closed without warning. The failure recurred on numerous occasions. The vehicle was not diagnosed or repaired. The VIN was included in NHTSA campaign number: 14V373000 (air bags, electrical system) however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was 86,000.
I tried starting my 2010 Town and country van after leaving the store and it would not turn over. All electrical devices were operable. I called aaa and they found nothing wrong with it. The aaa driver suggested that it may be the security system. I waited another 20 minutes and the van started right up. The same thing happened again in July of this year. I took my van to the Chrysler dealer for an oil change. I told the service department about my van not starting and asked them to change the battery in case it had a bad cell. After the oil and battery was changed I left the dealership and noticed they did not put air in the tires so I returned. The van would not start after they were done. They told me that my starter brushes were bad and that I needed an new starter. On August 25th 2010 730pm my van would not start; I tried again at 735pm and it started with no problem.
The contact owns a 2010 Chrysler Town and country. While driving at any speed, the electrical system failed. The vehicle was restarted. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system) and stated that the parts needed for the recall repair were not available. The manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 78,000.
- Ashland, KY, USA
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The contact owns a 2010 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (electrical system) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the delay. The contact had not experienced a failure.
The ignition fails to turn on car and appears to get stuck making a starting noise repeatedly. Received recall notice however dealer has not replaced recalled part. Vehicle has been taken to dealership for repair twice and dealership has repeatedly stated that recall part has not arrived.
The contact owns a 2010 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V234000 (electrical system); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2010 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V234000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The VIN was unknown. The contact had not experienced a failure.
The contact owns a 2010 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (electrical system, air bags); however, the part needed too repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2010 Chrysler Town and country. The contact stated that the key failed to operate in the ignition. The failure recurred several times. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system) and stated that the parts needed for the recall repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 95,000.
The contact owns a 2010 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was not available.
2010 Chrysler Town & Country. Consumer writes in regards to parts not available to complete ignition switch recall notice. The consumer stated she had difficulty removing the key from the ignition. Customer service was able to find another dealer who had the parts.
The contact owns a 2010 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system) however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2010 Chrysler Town and country. While the vehicle was parked, the key remained in the run position and the vehicle failed to turn off. In addition, the vehicle failed to start. The vehicle was taken to a dealer, but was not diagnosed or repaired. The failure recurred on numerous occasions. The VIN was included in NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the vehicle repair. The manufacturer was not notified of the failure. The failure mileage was 40,000.
2010 Chrysler Town & Country. Consumer writes in regards to vehicle transmission issues. The consumer stated it felt as if the vehicle jumped when backing up fro a curb and there was a growl in the transmission. In March 2014, the vehicle stalled while in the midst of driving. The dealer was unable to diagnose a problem. The vehicle stalled again. The consumer has since traded the vehicle.
The contact owns a 2010 Chrysler Town and country. The contact stated that the vehicle failed to start. After numerous attempts, the vehicle was able to start. The contact received notification of NHTSA campaign number: 14V373000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was 55,000.
The car will not start - all electrical is operative. Battery and starter are functional. Then after multiple tries, the car will start. Also noted, with the key in the ignition and door open, no warning bell until you jiggle the plastic fob and then the door open chime comes on. There are thousands of complaints on-line of this issue and the manufacturer fanes ignorance and performs needless replacements of other parts and then charges $1,000+ for a repair that is still unproven to take care of the problem. There have been other recalls with the ignition switch/fob and are only on certain vehicles, this seems to be related but ignored
We have been advised by our mechanic that our total integrated power module (tipm) needs to be replaced. We took our car in for a diagnostic check after the headlights would not come on -- even after checking/replacing fuses, replacing headlight bulbs, and installing a new headlight switch. The mechanic advised us that their diagnostic check revealed an error code from the tipm. They reset the code, and the headlights became functional again, but they were uncertain how long the fix would last (it only lasted that afternoon). As a result, they recommended replacing the tipm. (expected repair costs: $1600, plus about $200 in replacement headlight bulb and switch costs.) the same evening (of the diagnostic service, above), the headlights failed again at nighttime. We were forced to drive home from a professional sporting event (about 6 miles) on city streets in the dark (no headlights), with only hazard lights flashing the whole way. Note: Prior to the headlight failure, the radio also died (following an audible electric "pop" (short?) while we were driving.) diagnostic and replacement fees on that electrical system-related fix cost us an additional $600.
The contact owns a 2010 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V234000 (electrical system); however, the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time to provide the part to do the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
A D V E R T I S E M E N T S
- Patchgoue, NY, USA