This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2010 Chrysler Town and country. The contact stated that it took several attempts to start the vehicle. The failure recurred on several occasions. The vehicle was taken to an independent mechanic where it was diagnosed that the ignition switch needed to be replaced. The vehicle was not repaired. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system), however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 67,000.
I am a used car dealer. I purchased vehicle from the dealership. It was a trade in. I sold the vehicle. The next day the customer called and said the wipers came on without being turned on. Lights were flashing in the dash and it shut off several times when they made a turn. The vehicle was taken to dealership. I paid $983 for the repairs. Vehicle was picked up by my customer. It was not fixed, same things were happening. It was taken back to shop, still at dealership shop. The service manager told me it cannot be fixed. I have tried to contact the case manager, but she is not available and does not return calls. My customer had called me and told me she had the same problem and wanted me to find out what is going on with the case. The customer is not paying me on the vehicle at all. I am a buy here pay here dealer. It is unsafe to drive due to all the things that are going on and off and it shutting off.
The contact owns a 2010 Chrysler Town and country. The contact stated that the vehicle stalled. The vehicle was taken to the dealer where the ignition switch was replaced prior to receiving notification of NHTSA campaign number: 14V373000 (air bags and electrical system). The failure recurred after the repairs. The dealer stated that the part might become available in four to six weeks. The contact felt that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The approximate failure mileage was 18,000.
The contact owns a 2010 Chrysler Town and country. While the vehicle was parked, the windows independently opened. In addition, on separate occasions, both sliding doors and the tailgate opened independently, the horn sounded, and the fobik fractured. The failure with the doors, liftgate, and windows recurred on numerous occasions. The vehicle was taken to a dealer who diagnosed that the totally integrated power module (tipm) needed to be replaced. The vehicle was repaired; however, the failure persisted. The VIN was included in NHTSA campaign number: 14V373000 (air bags, electrical system). The manufacturer was notified of the failure. The failure mileage was 62,000.
Van was running, starting, and driving fine. Then one day it would not start, when my husband went to leave work. He thought maybe he left the lights on in the van, and asked someone to jump his car. As soon as the cables were hooked up, it started. It ran the 20 minute drive home. He went out to start the car again that evening- and it started right up. The next morning when he went to leave for work it would not start again. The lights and radio came on. The starter clicked, but it would not turn over. It is intermittently leaving us stranded. Each time it has happened the vehicle was stationary, parked on a flat surface.
- Mount Wolf, PA, USA
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The contact owns a 2010 Chrysler Town and country. The contact received a notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part for the recall repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2010 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure....updated 01/20/16 updated 01/27/16 the recall issue was resolved. Updated 02/04/16.
Ignition clicks, have to manipulate key to get ignition to catch and start car, will stall/cut power at random times including while driving down road and freeway at various speeds. Key fobs work sporadically even though batteries have been changed in both. Major safety issue when it cuts out while driving down the road with children in the car. There is a recall for this however the cut off manufacture date is literally 2 months before my vehicle was manufactured. Need this issue resolved asap.
The contact owns a 2010 Chrysler Town and country. The contact stated that the brakes made an abnormal noise. The vehicle was taken to the dealer where it was diagnosed that the front brake pads and rioters malfunctioned. The vehicle was repaired, but the failure recurred three times. The contact received notification of NHTSA campaign number: 14V373000(electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 60,000.
The contact owns a 2010 Chrysler Town and country. The contact received a recall notification for NHTSA campaign number: 14V373000 (air bags, electrical system) and stated that the part needed was unavailable to perform the recall repair. The contact also stated that the vehicle stalled in the middle of the highway and had to be pushed off the road. The manufacturer was not notified of the failure. The vehicle had not been repaired. The failure mileage was unknown.
The contact owns a 2010 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2010 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system) and stated that the part needed for the recall repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2010 Chrysler Town and country. The contact stated that while driving 45 mph, the vehicle stalled without warning. The contact was able to restart the vehicle. The vehicle was taken to the dealer, but no failure could be found. The manufacturer was not notified of the failure. The failure mileage was 800. Updated 04/04/16 the consumer was informed the parts were not available. Updated 04/20/16.
The contact owns a 2010 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was not available.
The contact owns a 2010 Chrysler Town and country. While the vehicle was parked, the door failed to lock and unlock electronically. The failure recurred on numerous occasions. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system) however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was 4,000.
The contact owns a 2010 Chrysler Town and country. While driving 25 mph, the vehicle experienced a complete loss of power, which almost resulted in a crash. The contact received notification of NHTSA campaign number: 14V373000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 125,000.
The contact owns a 2010 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified. The contact had not experienced a failure.
The contact owns a 2010 Chrysler Town and country. The contact stated that NHTSA campaign number: 14V373000 (air bags, electrical system) exceeded a reasonable amount of time for repair. The dealer and manufacturer stated that parts were not available and they would notify him when parts were available. The vehicle was not repaired. The contact stated that intermittently the key will fail to start or release from the ignition source. The failure mileage was 24,000.
The contact owns a 2010 Chrysler Town and country. The contact received a notification of NHTSA campaign number: 14V373000 (air bags, electrical system) however, the recall parts were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
A D V E R T I S E M E N T S
- Freedom, WI, USA