Our 2010 Chrysler Town & Country has given us nothing but trouble since it was 3 months old. The transmission shutters in reverse (dealer says "normal"). transmission failed while on vacation. Would not downshift or upshift properly. Transmission replaced (dealer lied and said it was aminor repair and was "rebuilt", Chrysler zone office said it was a major failure and had been replaced). New transmission has surge/bump shift from 2nd-3rd gear. Dealer and Chrysler engineer said "normal" but reflashed the computer. The brakes have been worse... and an ongoing issue. At 3500 miles, they started to make a metal on metal grinding type of noise. I lived with it until the second oil change at around 6000 miles. Front pads were replaced, rotors were turned. 3000 miles later, the noise came back. Brakes were replaced again -- this time front and rear. Dealer and Chrysler accepted no responsibility, yet said they were replaced for "customer satisfaction." Every 3000 miles since, the grinding noise returned and the brakes were replaced. The latest time, the dealer did not replace and said, again, that the grinding noise was normal. Said pads had 90% left and were not "worn enough to warrant replacement." So I will go back in a couple thousand miles to have them done again? this is a safety issue. Chrysler has given me an extended warranty (that does not cover the brakes) and also offered me $5000 on a new car... but this thing has tanked in value so much, I am far more than $5000 upside down in it. All of these things (and loose door hinge bolts, squeaks, rattles, etc) have been described as "normal", yet I have been told that they are only fixing these items to make me happy. Nobody will admit to the fact that there is something very wrong with this car.

- Granada Hills, CA, USA