This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Electric fire drivers side rear inside, parked in driveway, hadn't been started for 24 hours, no inspection, not sure who to contact, disconnected battery and extinquised fire with water, major melting on inside and paint on outside, lucky we saw what was happening when we did close to fuel tank could have caused explosion
I bought a vehicle 3 days ago. I complained about the tires sounding like it was wobbling. I told the owner and other employees that it sounded like something was wrong. They said that they did not hear it but had the tires balanced and the rotors turned. I ran my kids to basketball practice and later on that night the tire sounds got worse and we're much louder. I was driving home and just turned into my neighborhood and my front driver side tire flew off. The tire and rim we're traveling through a yard at 30+ mph. I slammed to the ground and stopped the vehicle. It was terrifiyng. The flying tire and rim would have fatally injured someone if this was in the daytime hours.
The contact owns a 2010 Chrysler Town and country. While attempting to turn the vehicle off, the key remained in the accessory position. The failure recurred on numerous occasions. In addition, the contact stated that the button on the gear shifter became loose and fractured. The vehicle was not diagnosed nor repaired. The VIN was included in NHTSA campaign number: 14V373000 (air bags, electrical system). The manufacturer was not notified of the failure. The failure mileage was 130,000.
- Wesley Chapel, FL, USA
Search CarComplaints.com for these popular complaint phrases...
The contact owns a 2010 Chrysler Town and country. The vehicle was previously modified to have wheelchair accessibility. While the vehicle was at an independent mechanic for service, the contact noticed cracks on the rear subframe. The mechanic diagnosed that the frame needed to be welded. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 140,000. The VIN was not available.
Takata recall. At approximately 0850 mountain standard time on 12 Jan. 2016 the identified vehicle was involved in a broadside accident in ruidoso, N.M. report taken by ruidoso police department. The Chrysler T&C was impacted on the right side starting at the front passenger door and impact continued rearward through the right cargo door, right rear wheel well. And causing damage to the right rear corner of the vehicle. The roof in the area of the cargo door is distorted and the lower door frame is buckled the "B" pillar is buckled inward to the right front seat and the "C" pillar is buckled inward. The interior plastic body panels shattered with the impact, right rear window and frame were popped out of the body. After initial impact from the second vehicle the T&C spun 90 degrees and impacted a ditch and snow bank on the side of the road with enough force to release the engine coolant. None of the airbags deployed. The accident was on a city street at a "T"intersection with the other vehicle having a stop sign which he failed to observe possibly due to icy conditions on that street.. country club street speed limit 30mph speed of T&C about 25mph. Speed limit on intersecting street 25mph. Speed at impact of second vehicle unknown but due to amount of damage may have been over the speed limit
Car can be driven off with the rear hatch open, with no warning. This led to an animal carrier falling out on the roadway, with a danger to not only the animal, but also to the traffic behind. I have observed other vans in parking lots being driven off with the hatch open and items falling out of the back as they drove off. My Lexus RX300 will ding if a hatch is not secure, but even this is not safe enough. I think a loud warning should be given if the hatch is not secure and car is placed in drive.
While backing vehicle out of driveway, driver noticed thick black smoke coming out of the window button area. Driver opened door out of fear as she was still backing up vehicle. Vehicle struck 2nd vehicle in driveway, a 2010 Honda CRV in back right panel resulting in a dent. Driver placed vehicle in park and ran from vehicle after collision. Called dealership to ask why recall wasn't taken care of when vehicle had been brought into crown motors of holland, mi on November 4, 2014. Dealership notified driver that the part was on backorder but that they had made the error of not disconnecting the part which is what lead to accident and fire.
A 2010 Chrysler Town and country minivan was driving down the road at approximately 35-40 mph. An SUV crossed over the centerline and hit the vehicle in the drivers side door at 40-45 mph. It had enough force to crush the door and tear it from the upper hinge as well as to bend the axel and frame. The vehicle was then pushed laterally into a ditch. When the driver came to, she was trapped in the vehicle, no airbags had been deployed and the vehicle was off. She had to then put the vehicle in park to remove the key and with the help of police she was able to climb out of the trunk. The vehicle was a total loss.
The right sliding door when activated would start to open. When about half way open it would start to shutter and would close again. If someone was starting to get out the door, the door would hit them. The dealership this vehicle was purchased from told me there was nothing wrong with it, but they could fix them for $350 per door. After reading of recall K 14 that Chrysler was campaigning in Oct 2010, I manually moved my wiring harness in the lower door well. This resulted in a temporary fix. Now I must move it periodically to have the door operate properly. Just recently, the left door started to act the same way. My grandchildren have gotten hit by the erratic action several times but never were physically injured. This vehicle has a build date of 08-09. This date falls within the inclusive dates of manufacture of the defect information report for Chrysler group llc recall J27. I believe that this vehicle contains the same defects as those recalled.
The contact owns a 2010 Chrysler Town and country. The contact stated that while the rear hatch door was closing, it struck her in the head. The hatch door was supposed to retract when there was an obstruction but the door continued to close. The contact sustained injuries to the right side of her face. The failure recurred twice. The vehicle was taken to the dealer, who could not duplicate the failure. The manufacturer was notified of the problem. The approximate failure mileage was 38,000.
The contact owns a 2010 Chrysler Town and country. The contact stated that the automatic lock function for the passenger and driver's side sliding doors malfunctioned. The doors could not be opened and instead, the doors would reverse and close. The contact stated that two child passengers sustained injuries to the legs, shoulders and arms as the door independently closed on the child. The vehicle was taken to the dealer, who recalibrated the computer system however, the failure was not corrected. The manufacturer advised the contact sell the vehicle. The dealer did not know how to repair the sliding door failure. The approximate failure mileage was 1,000 and the current mileage was 56,000.
The contact owns a 2010 Chrysler Town and country touring. The contact stated that while attempting to hold the driver's side sliding door open to prevent the door from closing on a child when the door closed on the contact's arm. The contact sustained injuries to the arm as a result. The vehicle was not taken to the dealer. The manufacturer was not contacted. The vehicle was not repaired. The failure and current mileages were 32,000.
The cargo door of the Chrysler Town and country rented from alamo at ke-ahole airport on Jan. 18, 2012 is electric and does not have a warning device or stop sensor when being operated (uncertain of the model year- 2010 or 2011). My wife did not realize the cargo door was closing as she was wearing a hat and walking by it. The door came down on the center of her head causing severe pain. As I am a physician I examined her and made the appropriate decision. We returned the car to alamo rental and I spoke to addis, the manager, who promised to report the accident to his company. Fortunately, as of today my wife is improved but the possibility of subdural hematoma over the next 30 days is still a possibility and she will have to be observed for any developing signs and symptoms. Chrysler is negligent in this matter and should install the appropriate safety devices on all such vehicles.
The contact owns a 2010 Chrysler Town and country. The contact stated that while parked, he attempted to open the rear passenger side automatic sliding door. Once the door was opened half way, it began to unexpectedly close. The failure recurred a total of four times. The vehicle was not taken to have the failure diagnosed or repaired. The manufacturer was not made of the failure. The approximate failure mileage was 30,000.
A D V E R T I S E M E N T S
- Portland, NY, USA