This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2010 Chrysler Town and country. The contact stated that the rear passenger side door never locked. While the contact was seated in the rear of the vehicle as it traveled approximately 15 mph, the contact pulled the rear passenger side door open. The vehicle was not taken to a dealer or diagnosed. The manufacturer was not made aware of the failure. The failure mileage was approximately 55,002.
The contact owns a 2010 Chrysler Town and country. The contact stated that the doors of the vehicle would unlock and lock independently. The contact also stated that the vehicle was difficult to unlock with the key. While driving various speeds, the vehicle stalled without warning. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was 70,000.
The contact owns a 2010 Chrysler Town and country. While the vehicle was parked, the doors failed to lock and unlock electronically. The contact had to manually lock/unlock the doors. The failure recurred on numerous occasions. In addition, the contact stated that after shifting the gear lever into park and attempting to turn the vehicle off. The key failed to eject from the ignition and remained in the on position. The vehicle was taken to a dealer but the contact was unsure about the repairs performed. The VIN was included in NHTSA campaign number: 14V373000 (electrical system, air bags) however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 20,000.
The contact owns a 2010 Chrysler Town and country. While the vehicle was parked, the door failed to lock and unlock electronically. The failure recurred on numerous occasions. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system) however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was 4,000.
- Valley Stream, NY, USA
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- Austin, TX, USA