This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2009 Chrysler Town and Country. The contact stated that the TPMS warning light was illuminated, indicating that both front driver's side tire and the front passenger's side tire were underinflated; however, upon taking the vehicle to an independent mechanic, the contact was informed that the tire pressure for both tires were correct. The contact stated that the failure had been reoccurring. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 144,000.
The contact owns a 2009 Chrysler Town and country. The contact stated that the tire pressure warning indicator illuminated. The contact received notification of NHTSA campaign number: 14V373000 (electrical system, air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The failure mileage was approximately 160,000. Parts distribution disconnect.
The contact owns a 2009 Chrysler Town and country. While driving 30 mph, the passenger side tire failed and the valve stem fractured inside the rim. The vehicle was unable to be driven and was towed to a local mechanic where it was diagnosed that the tire pressure monitoring system was rusted out and needed to be replaced. After further examination, it was determined that the rear passenger side tire pressure monitoring system needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failures. The failure mileage was 120,000.
The contact owns a 2009 Chrysler Town and country. While driving approximately 65 mph, the vehicle shook without warning. The contact pulled over and discovered that the rear passenger side tire was flat. The vehicle was taken to an independent mechanic where it was diagnosed that the tire pressure monitor sensor retaining nut was split and failed due to erosion, which caused the tire to deflate. As a result, the tire needed to be replaced. The tire was replaced. The manufacturer was notified of the failure. The failure mileage was 60,052. Updated 04/22/16
This is the second tire pressure sensor that broke while inflating tires. This is a real safety issue and the sensors should be recalled. I am worried about the other two breaking while driving the vehicle resulting in an accident.
The last few times I had the oil changed in my wife's 2009 Chrysler Town and country the service person refused to check the tire pressure because of an inherent corrosion problem with the Chrysler valve stems, which are part of the TPMS. The right rear valve stem subsequently failed and the dealer wanted to charge $120 to replace the valve stem. (the vehicle has 38,000 miles) only after extended complaining and noting it was a safety issue and a common problem with Town & Country's did the dealer agree to fix it for free. While the tire maintained air pressure after the valve stem failed, I was unable to check the tire pressure or add air to the tire. My concern is the other 3 value stems are heavily oxidized and it will cost me and other Town & Country owners $300 - $400 to check tire pressure or add air into our tires. The cheap solution is to replace the expensive Chrysler valve stems with standard tire valve stems. However, this solution disables the TPMS which I thought was a required safety system. My other car with a TPMS has over 100,000 miles has no such issue with its valve stems or TPMS.
A D V E R T I S E M E N T S
- Chicago, IL, USA