This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I own a 2009 Chrysler Town and country touring. I now have approximately 60,000 miles on it. We have had to replace the brakes several times. Shortly after replacing, the brakes have a high pitched squeal. We have been told that this is due to extra hard brake pads. Eventually, the pads warp due to extreme heat and the steering wheel vibrates when braking. We have replaced the brake pads at least four times since owning the vehicle. In addition, we have experienced a rough transmission. Most recently including stalling when stopping at highway exits. We believe both of these issues are causes for concern for safety.
The are are many issues that I have faced with my 2009 Chrysler Town and country touring (25th anniv. Edition). First are the brakes which make this metal on metal sound after 6,000 miles; the transmission is always slipping and you can feel it big time while driving, whether its down shifting or shifting up. The steering makes way too much noise. Dealer has said nothing is wrong with transmission, but you can definitely feel it. Online forums people have complained about having the same problem with all three. Take a look at it! the transmission is always slipping and steering is very frequent almost every day.
- Brentwood, TN, USA
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- Hamden, CT, USA