This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While driving in heavy traffic on expressway the rear axle assembly cracked in half causing uncontrolable unstable/swaying motion which in turn caused driving the vehicle over 15 mph impossible. I beleive that if I were driving at normal hwy speeds the vehicle would have flipped over or caused a major accident.
The contact owns a 2009 Chrysler Town and country. The contact stated that three of the four wheel bearings failed intermittently. The vehicle was taken to an authorized dealer. The technician diagnosed that three wheel bearings needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and provided no remedy. The approximate failure mileage was 55,417.
The contact owns a 2009 Chrysler Town and country. The contact was driving 35 mph when the skid control warning light illuminated and the anti-braking system engaged. The front passenger side axle then seized, causing the tire to grind and feel as if it was slipping from under the vehicle. The vehicle was taken to the dealer who replaced the front hub assembly. The manufacturer was not notified of the issue. The failure mileage was 80,000.
The contact owns a 2009 Chrysler Town and country. The contact stated that the vehicle would intermittently pull towards the right while driving at various speeds. The vehicle was taken to an authorized dealer to be aligned at least seven times, but the failure continued. The manufacturer was made aware of the failure and informed the contact that the vehicle was operating within specifications. The failure mileage was 1,700. The consumer also stated there was an issue with the brake calipers and its related components. The guide pins on the caliper was corroded which caused the brakes to drag, and in turn caused overheating conditions. Also, the tire, aluminum wheel, pads, wheel bearings, ABS, fluids, seals, hoses and other rubber type items not limited to mounting to grommets and other chassis components failed. Updated evoq 10/24/12...updated 05/22/13 updated 05/30/2013
- Muskegon, MI, USA
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- Mastic Beach, NY, USA