This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2009 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The VIN was unavailable.
The contact owns a 2009 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repaired. The manufacturer was made aware of the issue. The contact had not experienced a failure. Part distribution disconnect.
The contact owns a 2009 Chrysler Town and country. The contact received a recall notification for NHTSA campaign number: 14V373000 (electrical system) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect. Updated 06/29/16 the win module was replaced on 06/02/16.
The contact owns a 2009 Chrysler Town and country. The contact stated that while driving at various speeds, the vehicle would stall as the traction control warning illuminated. The vehicle was taken to the dealer where it was diagnosed that the power train control module failed and would need to be replaced. The vehicle was repaired, however the failure recurred. The contact then received notification of NHTSA campaign number: 14V373000 (air bags, electrical system) and had the remedy applied, but the remedy failed to repair the vehicle. The vehicle was then brought back to the dealer for diagnosis; however, the reason for the failure could not be determined. The manufacturer was made aware of the failure. The approximate failure mileage was 61,833....updated 06/30/16
As I was driving my 5 year old daughter to school, the steering wheel locked, the brakes locked, the tire skid light turned on, and the vehicle powered itself down while in motion. I was driving about 30 mph and it happened on a curve. We almost crashed head-first into on oncoming truck. I had to use force to pull my steering wheel to the right to avoid the collision. When we came to a complete stop, I shifted into the park position and removed the key from the ignition. Immediately after removing the key, I put the key back in the ignition and the vehicle started right away with no problems.
- Mount Arlington, NJ, USA
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The contact owns a 2009 Chrysler Town and country. The contact received a recall notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2009 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part needed to perform the repair was unavailable. The contact was placed on a waiting list and stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2009 Chrysler Town and country. While driving at various speeds, the warning alarm sounded and the air bag light illuminated. The vehicle was taken to the dealer where it was diagnosed that the orc module was failing. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 134,000.
While driving down highway at about 60 mph with wife and 3 children, suddenly with no warning, all power to vehicle was completely lost. This made it very difficult to safely move vehicle to shoulder. If traffic would have been heavy this could have caused a serious accident. Once vehicle was parked it would not restart and had to be towed 20 miles to dealer. Once at dealer electrical system seemed to fail further. Power windows, locks and doors would no longer work. Clearly some sort of serious electrical problem this is the 4th time something like this happened, but with the previous incidents the car always started once it was stopped and put into park and key was turned.
The contact owns a 2009 Chrysler Town and country. The contact stated that while parked, the vehicle failed to start. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system) however, the part for the repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 57,000. Parts distribution disconnect.
The contact owns a 2009 Chrysler Town and country. The contact received a recall notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2009 Chrysler Town and country. While making a turn, the vehicle stalled without warning. The contact received notification of NHTSA campaign number: 14V373000 (air bags and electrical system); however, the part for the recall repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 120,000. Parts distribution disconnect.
20000 miles front passenger seat stopped operating (no power) under 50000mi both front window regulators needed to be replaced the thing has leaked oil since day one front wheel bearing went at 76000 mi eats through breaks need yearly replacement tires do not last on this vehicle as well and are not easily found anywhere they are special order only Chrysler told me that they would look at the vehicle for 700$ for defects and reimburse for repairs if defects were found (yeah right) the "Y" pipe (plastic) heater hose has blown at least five times the radiator needed to be replaced before 90000 miles with the thermostat the egr valve needed to be replaced at 60000 miles and still gets check engine light for bad egr rear dvd screen has never worked driver side sliding door got filled with water from poor assembly and drain that was not operating properly ac refrigerant hose leaking at 98000 miles overall horrible vehicle will never buy Chrysler again and as far as recalls go each recall we get the parts are never available even after hours spent on the phone with Chrysler bad bad vehicle and company !!!!
2009 Chrysler Town & Country. Consumer writes in regards to after NHTSA 14V-373 recall was performed. However, a spontaneous vehicle engine compartment fire occurred three weeks later. The consumer was not confident the recall was completed.
The contact owns a 2009 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2009 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer placed the contact on a waiting list. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
2009 Chrysler Town & Country. Consumer requests reimbursement for recall notice 14V-373 repairs. The consumer stated she had the defect repaired on December 5, 2014.
This vehicle was purchased and equipped with a wheel chair ramp for our daughter. As soon as the recall letter was received, my wife contacted the local dealer and they ordered the part on 10/27/15. Several follow up phone calls have been made with dealer instructions to call back in a month. Today, the ignition system locked up and we have no way to get our daughter to and from school without renting a wheel chair van at over $120 per day. I don't know if this is the dealer's, manufacturer's or supplier's fault but I don't think it should be our responsibility to rent another vehicle due it taking them over 3 months to get the part needed. It is my understanding that they will deny any rental fees.
We received saftey recall RO3 / NHTSA 14V-373 called dealership service department on 1/08 and 1/22 and 2/06/2016. '412 856-1422 'struggling to get parts. 'on 1/08 and 1/22 I was told I was on a list to get work done. 'on 2/06 I was told the list was informal and I was not on it. Odealership claimed there was nothing they could do. Oasked for VIN, which is the first time I was asked for VIN to make sure they were looking for the right part. Said it could take to July. Monroeville Chrysler Jeep 3651 william penn highway monroeville, pa 15146
A D V E R T I S E M E N T S
- Pawpaw, MI, USA