This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2009 Chrysler Town and country. The contact stated that the driver door window switches failed to open and close windows. A few hours later, the vehicle was idle in the garage when burning fumes started to emitted from the driver door into the vehicle. Upon further inspection, the contact heard cracking noises that came from the door itself. The contact immediately shut off the engine and the smoking stopped shortly. No injuries were sustained. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 185,000.
The contact owns a 2009 Chrysler Town and country. The contact received a recall notice for NHTSA campaign id number: 14V373000 (electrical system) and stated that the part needed was unavailable to perform the repair. The contact had not experienced a failure...updated 01/28/15 updated 9/7/2017
All four brake warning lights come on when the car is started and they do not go off. When the incident first happened the brake warning lights would stay on until the car was turned off and would not come back on for days. This same cycle would happen over and over again. Now the warning lights come on a few minutes after the vehicle is in motion and will not turn off. I think that there is a problem with the instrument panel or it has something to do with the L25 recall that has not been fixed yet.
The contact owns a 2009 Chrysler Town and country. The contact stated that while driving at approximately 35 mph, the vehicle stalled without warning. The vehicle was able to restart. On another occasion, the contact stated that the vehicle failed to start and the key fob failed. The failure occurred on multiple occasions. The vehicle was taken to a dealer where it was diagnosed that the ignition and the key fob needed to be replaced. The vehicle was not repaired. The contact had also received notification of NHTSA campaign id number: 11V139000 (electrical system) however, the part was unavailable to perform the recall repair. The manufacturer was notified of the failure. The approximate failure mileage was 90,000.
The contact owns a 2009 Chrysler Town and country. The contact stated that the key would not turn over into the on position several times. The contact had to make several attempts in order to start the vehicle. The contact received a notification for recall NHTSA campaign id number: 11V139000 (electrical system) and stated that the parts were not available for several months. The dealer was unable to provide a specific date when the parts would become available. The manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repairs. The failure mileage was not available.
- Chattanooga, TN, USA
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The contact owns a 2009 Chrysler Town and country. While driving various speeds, the vehicle would stall intermittently without warning. The contact stated that NHTSA campaign number: 14V373000 (electrical system) exceeded a reasonable amount of time for repair. The dealer stated that the parts were not available for repair. The manufacturer was made aware of the both the delay and the failure. The vehicle was not repaired. The failure mileage was 119,000.
The contact owns a 2009 Chrysler Town and country. The contact received a notification for recall NHTSA campaign number: 14V373000 (electrical system). However, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 12/30/14 updated 5/28/2015
The contact owns a 2009 Chrysler Town and country. The contact received a notification for recall NHTSA campaign number: 14V373000 (electrical system). However, the recall repair part was unavailable. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The VIN was not available.the contact had not experienced a failure.
The contact owns a 2009 Chrysler Town and country. The contact received a notification for NHTSA campaign number: 14V373000 (electrical system). However, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount updated of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 01/09/15 updated 6/2/2015
I received a recall for frequency operated button ignition key (fobik). Recall L25. I have called my dealer and they have told me for a few months now that the part is on back order. I called Chrysler group recall assistance center at 800-853-1403 and they cannot tell me when this part is going to be available. I have had issues with this car stopping in the middle of the road, especially in rough terrain, over railroad tracks, etc. Because the key moves to the accessory mode from the on position on its own. I am fearful to be read ended when this happens. I've had this issue with the car for about a year for what I thought was "stalling" but now realize it is the fobik causing this. Chrysler dealer tells me they get daily calls regarding not having this part available. What recourse do I have to get this recall taken care of?
I came to a stop sign and the vehicle shut off (as if the key had been turned to the accessory position). After taking it to the dealership, they informed me that it was affected by the L25/NHTSA 14V-373 recall. This can cause then engine to stop at any point in time (including driving while on a highway). This is not a condition where the minvan should be driven. If this were to happen on a highway the results could be deadly (the engine shuts off and the sudden lack of steering and brakes plus the airbags deactivating). I have been told that there are no parts available to fix this and that I should drive it home. This is incredibly unsafe and I can't believe that this is allowed to happen. The recall has been out since June of this year and I'm being told that there is no eta on when the parts will be available.
The contact owns a 2009 Chrysler Town and country. The contact received notification of NHTSA campaign number: 11V139000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2009 Chrysler Town and country. The contact received notification of NHTSA campaign number: 11V139000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
2009 Chrysler Town and country. Consumer writes in regards to several problems with vehicle. The consumer experienced ongoing problems with the radio/dvd/ the consumer made several trips to the dealer, where they suggested a new battery. However, the new battery did not rectify the problem. Also, the driver side window, as well as the ignition would stick at times. The dealer lubricated the window. However, the problem continued.
The contact owns a 2009 Chrysler Town and country. The contact received a notification for NHTSA campaign id number: 14V373000 (electrical system) and stated that the part needed was unavailable to repair the vehicle. The dealer was unable to specify when the part would become available. The manufacturer was notified of the issue. The contact had not experienced a failure.
The contact owns a 2009 Chrysler Town and country. The contact stated that while driving approximately 45 mph, the engine stalled without warning. The vehicle had restarted. However, the failure recurred multiple times. The vehicle had not been diagnosed. The contact received a notice for recall NHTSA campaign number: 14V373000 (electrical system) and stated that the parts were unavailable. The dealer was uncertain when the part would become available. The manufacturer was notified of the failure and they stated that they were also uncertain when the parts would become available. The approximate failure mileage was 130,000.
The contact owns a 2009 Chrysler Town and country. The contact received a notification for NHTSA campaign number: 14V373000 (electrical system) and stated that the parts needed were unavailable. The dealer stated that the they received the parts but had to send them back since they recalled by the manufacturer. The dealer was uncertain when they could service the vehicle under the recall. The manufacturer had not been notified and the contact had not experienced a failure.
The contact owns a 2009 Chrysler Town and country. The contact received a notification for NHTSA campaign number: 14V373000 (electrical system). However, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2009 Chrysler Town and country. The contact stated that the check engine warning light illuminated and the vehicle stalled. The vehicle was able to restart after several attempts. The failure occurred on several occasions. In addition, the contact stated that the key failed to turn in order to start the vehicle intermittently. The contact stated that the part for NHTSA campaign number: 14V373000 (electrical system) was not available to repair the vehicle. The initial failure was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 80,000.
On 10/13/2014, highway driving, used turn signal to pass another vehicle, when returning to original lane and turning off turn signal, the turn signal started blinking the opposite way, thinking I had missed the neutral position tried again, started blinking the opposite way. This went on for at least 2 minutes then finally stopped. On 10/28/2014, started vehicle in driveway and all dash indicator lights came on along with windshield wipers, the radio display was blank like it was off, but there was sound (radio display has been ongoing issue since we purchased vehicle in 2012). Turned vehicle off and tried to restart with same issue. Turned off and let sit for several minutes and condition went away. Next incident was on 10/31/2014. Was idling in a parking spot and the windshield wipers turned on along with the security light in the dash. This stopped within 30 seconds. Then while driving about 15 minutes later about 25mph, all dash indicator lights came on along with windshield wipers and lights inside of the van. Pulled over to side of road and turned off vehicle for a few minutes and restarted with no issues.
A D V E R T I S E M E N T S
- Gulford , CT, USA