This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2009 Chrysler Town and country. While driving approximately 70 mph, the vehicle stalled and all the instrument panel lights intermittently illuminated. The vehicle was towed to the dealer who diagnosed that the clutch converter needed to be replaced. The vehicle was included in NHTSA campaign number: 11V139000 (electrical system); however, the part to do the repair was unavailable. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 97,000.
My mechanic diagnosed a faulty angle censor. I was told this runs the airbag. My extended warranty company will not pay to replace it (as it is not a covered part). I am reporting this to trend the problem. Maybe other vehicles of this type have had the same issue. I am concerned for safety and that my airbag may not deploy.
The contact owns a 2009 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2009 Chrysler Town and country. The contact stated that the key was difficult to remove from the ignition. The contact received NHTSA campaign number: 11V139000 (electrical system) however, the part for the repair was unavailable. The contact stated that they were concerned for their safety. The manufacturer was notified of the failure. The approximate failure mileage was 47,000. Updated 3/31/15
2009 Chrysler Town & Country. Consumer states car been having mechanical problem since it was purchased. The consumer stated the engine would rev for no reason. The vehicle began to stall from the very beginning. The dealer could never find anything wrong. The battery and alternator were replaced, due to the vehicle stalling several times a day. However, the consumer continued to experience problems with the vehicle.
- Omaha, NE, USA
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While driving down the road, when you turn the wheel, the car shuts off but all accessories stay on and your first clue that there is a problem is that you suddenly have no power steering. If you quickly put the car in neutral and restart, everything including the power steering comes back on. It has happened to us 5 times and the last time, I was going around a sharp curve and almost went off the road. The car is not safe!! the dealership says it is an L-25 recall and there are no parts. The Chrysler web site says there are parts but when you call them, no one answers the phone. Dealership is not offering any solutions.
The contact owns a 2009 Chrysler Town and country. While driving 25 mph, the vehicle stalled. The contact was able to restart the vehicle. The vehicle was taken to a dealer, but was not diagnosed or repaired. The failure recurred on numerous occasions. The contact received notification of NHTSA campaign number: 11V139000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The VIN was invalid. The approximate failure mileage was 45,000.
The contact owns a 2009 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
I received a recall notice in Oct 2014 about the fobik on our T&C. the dealer did not have the repair parts at that time. I have called the dealer (tristar Indiana, 404 North 4th St, Indiana, pa 15701) several times over the intervening months and they still said they did not have the parts. I called today (2/2/2015) and still no parts. I am requesting some intervention so that this repair is made now.
The contact owns a 2009 Chrysler town and county. The contact stated that the key fob failed to start the engine and the second key fob would not open the doors. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The notice for NHTSA campaign number: 14V373000 (electrical system) was received in September of 2014. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were not available and no estimated time for receiving the parts could be provided. The failure mileage was 125,000.
The contact owns a 2009 Chrysler Town and country. The contact stated that shortly after the vehicle started, it stalled without any warnings. The contact was able to restart the vehicle. The vehicle was not diagnosed or repaired. The failure recurred on numerous occasions. The contact received notification of NHTSA campaign number: 11V139000 (electrical system) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was 30,000. Updated 3/24/15
The contact owns a 2009 Chrysler Town and country. The contact received a notification of NHTSA campaign number: 14V373000 (air bags, electrical system). The contact stated that the part needed to remedy the vehicle was unavailable. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2009 Chrysler Town and country. The contact received notification of NHTSA campaign number: 11V139000 (electrical system) however, the part needed do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the delay. The contact had not experienced a failure.
The contact owns 2009 Chrysler Town and country. The contact stated the back up camera malfunctioned and lost power. The contact stated that the camera stopped operating without warning and the failure recurred on numerous occasions. The vehicle was taken to a dealer, where it was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 49,000.
The contact owns a 2009 Chrysler Town and country. The contact stated that after inserting the key into the ignition switch, the vehicle would not start. The failure occurred on multiple occasions. The vehicle was not diagnosed or repaired. The recall notice for NHTSA campaign number: 14V373000 (electrical system) was received in July 2014. After contacting the dealer and the manufacturer the contact was informed that the part needed to repair the vehicle was not available and no estimated time to receiving the part could be provided. The failure mileage was 71,000. Updated 03/17/15 updated 03/23/15. Contact request copy. Updated 03/31/15
The contact owns a 2009 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (electrical system). However, the part needed was unavailable. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
The contact owns a 2009 Chrysler town and county. The contact stated while attempting to turn the ignition key, the vehicle failed to start. After several attempts, the engine started. The failure recurred multiple times. The vehicle was taken to an independent mechanic. The battery was replaced but the failure recurred. The contact received notification of NHTSA campaign id number: 14V373000 (air bag, electrical system) however, the parts needed were unavailable to perform the repairs. The manufacturer was not notified of the failure. The approximate failure mileage was 77,000.
The contact owns a 2009 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2009 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2009 Chrysler Town and country. The contact stated that while driving approximately 15 mph, all the warning lights illuminated and the vehicle stalled. The vehicle could be restarted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The vehicle was included in NHTSA campaign number: 11V139000 (electrical system) however, the part to do the repair was unavailable. The failure mileage was unknown.
A D V E R T I S E M E N T S
- Royal Palm Beach , FL, USA