This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2009 Chrysler Town and country. While accelerating from a stop, the vehicle began to stall and the check engine warning indicator illuminated. The contact turned off the vehicle and it would not restart. After a few hours, the contact attempted to restart the vehicle and was successful; however, it stalled a few minutes later. The contact was able to push the vehicle to an independent mechanic to be diagnosed, but no failure codes appeared. The vehicle was not repaired. The manufacturer and dealer were not notified of the failure. The failure mileage was 114,000.
The contact owns a 2009 Chrysler Town and country. While driving various speeds, the vehicle stalled and shut off, sometimes without warning. When the failure occurred, the contact waited a few minutes before attempting to restart the vehicle. After some time, the vehicle would resume normal operation. The contact took the vehicle to napleton's river oaks Chrysler Dodge Jeep Ram (17225 torrence ave, lansing, il 60438, (708) 782-4768), but it was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was approximately 80,000.
Instrument panel lights and gauges flicker and moves simultaneous without any warning, transmission gave out at 97,528 miles. From what we were told it is a defect that those cars have. Also I'd point out I know a few people with same problem and they will document their complaints as well.car turns on and only moves in reverse, once you try to place it in drive it shuts off. Defective transmission. This happened to us while we were coming out of the highway and going to a red light stop. While we came to a complete stop the car shook real hard as if we hit something and shut off. We turned on car without a problem but as soon as we placed it in drive the same thing happened a big hit in engine and it shut off. Also aibag lights are on which ive heard means that they are faulty
The contact owns a 2009 Chrysler Town and country. When the vehicle was parked, the vehicle lost power and the ignition warning indicator illuminated. The contact called dayton andrews Chrysler Dodge Jeep Ram at 727-799-4539 (located at 2388 gulf to bay blvd, clearwater, fl 33765) and was informed that there was no recall. The manufacturer was made aware of the failure and referred the contact to NHTSA who stated that there was no recall. The vehicle was not repaired. The failure mileage was 131,180.
After starting the car in a car park and driving a 100 feet, the transmission display showed that instead of being in drive, the vehicle was in gear 3. the dashboard mounted shift control does not easily move from drive to lock into gear 6 let alone getting all the way down to 3.
- State College, PA, USA
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After several hours of driving on interstates at the various legal speed limits from central Pennsylvania to Massachusetts, the dashboard warning chime started, the information display showed that the blind spot detection system was inoperative and then the transmission down shifted to 3 resulting in excessive engine revs. Cruise control was engaged at the time, but the car was not going down a hill. The driver used the +/- shift control to return the car to gear 6. at the same time, the tire pressure monitor system said that it had failed and then recovered after five minutes. Eventually, the tpm system recovered as did the blind spot detection system. All of these problems have happened in the past individually, but on this trip they all happened at once. The car dealer could not detect any problem.
Vehicle randomly stalling after exiting freeway and coming to a stop. This problem is already addressed in problem #12, and could be a common problem that the dealer seems to not duplicate. I have been in phone tag with Chrysler Corp. 10 times between 4/17 and 4/28/16 with no resolve. When I do get in contact with the rep he doesn't have a clue. On two occasions the rep asked if I got my car back from the dealer. I have to tell him that the vehicle hasn't been to the dealer since my complaint of no resolve by the dealer. He then says he will have to contact the dealer. This has happen 2 times, the last being 4/28/16. I haven't heard from him since, today being 5/3/16. On line cargurus site says my problem is the torque converter control solenoid not unlocking the converter from the higher highway gear, causing vehicle to stall when exiting and stopping off freeway. This problem has been going on since 03/15/2015, with the dealer not duplicating the problem on 3 occasions. I had the trans fluid changed hoping they would find something, nothing. Been waiting for it to crash, but now I am tired of waiting. It is now a year later with no resolve.
The transmission has a shifting issue which may cause a serious accident when turning into traffic.it can happen when stopped at light or off side streets when accelerating into turn. It feels like transmission slips out of gear and then slams into gear but I am afraid that it will malfunction and I will not have any way to get out of traffic in time. This issue happens both stationary and in motion and on city streets.
When we bought the vehicle (at around 80K miles) we noticed that you could smell coolant at times, but were told it was nothing. When we took it in for service we were told that it was 2 quarts low on oil. I asked the shop that did the first oil change, thinking maybe they didn't do a proper job- he mentioned that this was a common issue with this year of Town & Country. I took it in for a recall- a good friend wanted to perform an oil consumption test. Come to find out, it was burning oil at a rapid rate. If I hadn't been aware & checking the oil on almost a daily basis, it could have run out & the engine seized. The burning oil causes issues with the rings as well.
The contact owns a 2009 Chrysler Town and country. While driving at approximately 5 mph, the contact was unable to shift the gear into park. In addition, the vehicle was unable to restart. The ignition switch fractured and was able to rotate intermittently with the key. All of the instrument panel lighting failed to illuminate. The failure occurred on multiple occasions. The vehicle was driven to the dealer for diagnostic testing. The technician stated that the key fob needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 127,000.
Three times in the last two weeks, while the van was in park with the emergency brake engaged, it rolled several feet. One of the times it was on completely flat ground. I am very afraid that while parked it will roll and injure or kill someone. This is a very serious safety issue. I read through the recalls and see that there is a recall on the 2015 Chrysler 200 for this already. I have a video of it, but can't seem to upload it to this site. If you could send me an email at [xxx] I could send the video back that way. Parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
The issue only occurs when traveling at a speed in which the transmission is engaged into overdrive that I have noticed. Once the transmission is engaged into overdrive and deceleration begins and the vehicle is coming to a complete stop upon exiting the highway/freeway/expressway is when the vehicle shutters (RPM's) dip down to 500 and jump to 1500 multiple times., lunges forward and will stall. At this point it will take multiple attempts to restart the vehicle. One remedy I have found when it begins to start the symptoms is to shift the vehicle in neutral and wait a couple seconds after coming to a complete stop. This doesn't correct the rough idol and minor lunging forward, but it does stop the vehicle from stalling in traffic. I have addressed this issue with the dealer with them only taking it on a minor road test even after explaining they issue. They stated nothing was wrong.
The contact owns a 2009 Chrysler Town and country. While attempting to start the vehicle, the shift lever failed to move. The failure recurred several times. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 87,833.
When changing brake pads out all the treads on the cv joint end fell off in my hand this vehicle is only 5 years old and the metal is disintegrating also the engine burns almost 3 quarts between every oil change.from what I see on the internet all of the Chrysler 3.8 engines do this.this is not right !
Ignition causes key to shut vehicle off while driving. Dealer states manufacturer does not/will not have recall parts for another year possibly. Have been notified of recall and contacted dealer months ago.
The vehicle has stalled under the following conditions: Engine warm driving on bumpy road less than 25 mph (this is how the stalls began), now - engine cold or warm vehicle in deceleration mode - many different speeds from 25 to 60 mph. I can 'feel' a slight loss of power in the vehicle when stalling is prone to happen, I can almost anticipate it now and drive two-footed to keep it from happening. Stalling has occurred over 30 times in the last six months. There are no mil codes in the system. According to Chrysler hotline - the vehicle is not part of the ignition switch recall for 2009. No repairs have been made. Not taken to the dealer because it seems impossible to duplicate and thought that would be a waste of time.
Vehicle refused to start on several occasions, lights on, power on, engine would not turn over, no sound from starter. Then after many attempts, vehicle would start as if nothing was wrong. Then vehicle would stop in traffic and whatever speed traveling, dead with no response when trying to restart. After many attempts to start while in middle of traffic vehicle started as if nothing happened. Dealer states ignition & tipm module are fault.
My vehicle has stalled out twice. Once just after stopping at an intersection and once when turning in my driveway. On both occasions, the power steering went out and I could not control the direction of the van. Thankfully the brakes did not go out. This is very worrisome to me, especially if it could occur at higher rates of speed. I did take it in to a dealer for this issue, although nothing was done for it. Constantly worried it could happen again.
The contact owns a 2009 Chrysler Town and country. The contact stated the vehicle would shake when the gears were shifted. The vehicle was taken to a dealer where the technician was unable to diagnose a failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 31,000. The current mileage was 66,000.
Several times I have been driving and my engine stops for no reason. It has happened has I was merging onto a highway and instead of increasing my speed I was slowing down. It has happened at random times and in just normal driving situations. The most recent was driving from Rhode Island back to ct and 2 hours into the drive the car stopped as I was turning left at a light from one busy roadway onto another with quite a few cars surrounding me. Most of the time that this happens I have to pull over (without power steering) and put the car in park to restart the car. Each time I have been able to do so safely but it is a very serious concern and I usually have my kids in the car with me. Chrysler needs to repair this because this is obviously not the first complaint on the issue.
A D V E R T I S E M E N T S
- Sterling Heights, MI, USA