This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2009 Chrysler Town and country. While driving 65 mph, the vehicle independently shifted into safe mode. The vehicle was taken to the dealer where it was diagnosed that the Y heater hose fractured and needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was taken to an independent mechanic who confirmed that the Y heater hose fractured and needed to be replaced. The vehicle was repaired again; however, the failure recurred. It was confirmed a third time that the Y heater hose fractured and the vehicle was repaired independently by the contact. The failure recurred. The manufacturer was notified. The failure mileage was approximately 60,000. The VIN was not provided.
- Madison, OH, USA
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- Madison, OH, USA