This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Sometime overnight on Jan 1/2nd 2019 my vehicle started on fire. The vehicle was not in use, was parked in our driveway, and had not been in use since the morning before. The fire must have went out on its own. But caused damage to both the inside and outside of the vehicle. The inside of the van smells heavily of electrical smoke.
SE enciende el panel marcando ABS. Tambin SE abre las puertas coredisa Y el bal estando el caro parado. Hay veces que SE queda pegado Y tengo que esperar que el sistema quiera para poder cerrar las puertas Y / el bal. Me a pasado varias veces.
The contact owns a 2009 Chrysler Town and country. While driving 25 mph, the rear hatch independently opened without warning. The failure occurred twice. The vehicle was not taken to a dealer for diagnostic testing or repairs. The manufacturer was notified of the failure. The failure mileage was 150,000.
The rear air deflector located on the back liftgate flew off while driving down the interstate striking another vehicle. This part of the vehicle is a manufactured part.
The welding on the left strut that holds open the liftgate failed. When the liftgate is opened, it momentarily stayed in the upright position before smashing down hard. The safety feature usually in place where anything in the way causes it to go back up failed as well. First noticed as my 11 year old son was loading things into the back and I heard him scream asking why I closed the trunk on him"?" I had to lift it off of him and use a ladder to hold it open. A body shop replaced the struts and welded the new one in place since the welding component that failed was inside the liftgate, so a $2,000+ repair. Welding was accomplished for $500.
- Iowa City, IA, USA
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The contact owns a 2009 Chrysler Town & Country. The contact stated that water was leaking through the sun roof. The contact mentioned that the roof was completely wet and fluid was leaking. The vehicle was taken to the dealer. The technician diagnosed that the front drains needed to be un-clogged. The vehicle was repaired but the failure recurred three times after. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 19,356 and the current mileage was 53,000.
I was coming out of the joined driveway at my in laws house when I came to a blind curve I saw the front part of the plow coming in at me. I then started braking and sliding on the ice and snow. It looked as if he was backing a little so I let off brakes and then saw he started coming forward again I brake again and we collided.
We have a 2009 Chrysler Town & Country that was idling in park while we were helping a neighbor. After about a minute or two, our car jumped into reverse and accelerated up the driveway smashing into my neighbors garage. There were 8 witness to see this unbelievable event occur. Our neighbor has a long driveway of approximately 30 feet, and our car was parked at the end of the driveway. The car was actually gaining speed while heading towards their garage before slamming into their brick facia on the garage. I contacted our insurance, and then Chrysler who only said sorry this happened. Currently working with the dealership to have the vehicle tested on why this occurred, in addition to getting all the damage repaired.
While driving on highway at 55mph, drivers side rear power operated sliding door started to open. Infant children in back seats, secured with seat belts in car seats. Pulled over, stopped, and door reclosed electrically on it's own. Started up and drove approximately 1/8 mile and door started to open again. Pulled over, and door closed on it's own. Tried to reopen with outside handle, and seemed to be locked. Then after driving 10-15 miles and exiting vehicle, door would not open electrically. Reported condition to local Chrysler dealer, arranged for service and wiring harness on door replaced under warranty. (vehicle 36 month warranty just expired same day as event).
A D V E R T I S E M E N T S
- Markesan, WI, USA