This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My tire light came on I check the air pressure and found one of the valve stems broke off. Took it into tire shop and was told Chrysler is having a problem with the stems. Had to replace one. Need new tires and will have to replace the other three.
Vehicle has 4 different sizes of tires. Dark out when I bought vehicle. Also transmission slips in and out of gear. A/C immediately quit working. Oily burning smell after driven. Uses an abundant amount of gas $25-30 a day. My friend noticed the cord coming out of the tire a couple weeks after I got the van because it was making klunking sounds. I took it to Goodyear and they were appalled!
Tire pressure monitoring system (TPMS)- routinely shows I have 4 flat tires. Ignition switch, TPMS sensors, wiring, starter have all been replaced, some numerous times. In addition- car will sometimes not start. We have been dealing with this since June 2015. The vehicle has been to the dealer for this at least 10 times, no resolution.
While I'm driving my vehicle home from work it will stall, taking the ability to steer away. Like it just shuts off right in the middle of driving. It usually happens when I am turning or going around a curve.
The contact owns a 2008 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. In addition, while driving at numerous speeds, the accelerator pedal was depressed and the vehicle started shaking without warning. The contact also stated that when the vehicle was parked, the key was difficult to remove from the ignition. The vehicle was not repaired. The failure mileage was unknown.
- Las Vegas, NV, USA
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Chrysler declined covering my car under K19 recall because it was manufactured 2 days before the recall date and also they also said my car was sold originally in ok. The car resides in il since 2013. Even my service advisor thought it was covered by the same recall. The recall cover both of the front wheel bearings, the left one was replaced almost a year ago on my expenses in Chrysler dealer and now after 10 K miles the right wheel bearing started to create humming and grinding sound. I contacted Chrysler customer service and they said that they can't do anything for me because my car was manufactured 2 days before the K19 time frame. I don't mind paying for repairing my car, but this minivan traveled to the dealership 19 times for many different expensive repairs since August 2013, this is too much I appreciate your help in this regard.
My auto service technician was checking the tire pressure when the valve stem broke off at the valve cap area causing the left rear tire to deflate. The technician said this was due to the dis-similar metals corroding and weakening the valve stem. He said that if the valve stem where to fail at highway speeds it could be very dangerous. This vehicle has the tire pressure displayed on the dashboard.
Just purchased a used 2008 Chrysler Town & Country. It was taken to the shop for extensive maintenance, including the replacement of the hub bearing - front right with oem parts. Upon further inspection we ascertained that there is a recall for this part for the 2008 model year. Chrysler notification K19 states: "the front wheel bearings on your vehicle (VIN: Xxxxxxxxxxxxxxxxx) may develop a growling or grinding noise. The bearing noise may increase or decrease during turning maneuvers. What your dealer will do: Chrysler will service your vehicle free of charge (parts and labor) well, it turns out that my vehicle VIN number is not included in the recall. Is there a reason for this" can you look into this" thank you.
I purchased a used 2008 Chrysler Town and country touring edition with appx. 30,000 miles on it in late 2011. In may of 2012, I had an accident which only affected myself and the vehicle. While traveling approximately 45 mph the passenger rear wheel came off of the vehicle, causing the van to slam to the ground and me to perform emergency maneuvers to stop. The wheel, having had all five lug bolts sheared off, had bounced off of the vehicle doing considerable body damage. The brakes, axle, tire, et al had to be replaced. I chalked this up to coincidence, paid my deductible, and had over $3,000 worth of work done to repair the damage from the accident. This past Sunday, August 24th, 2014, the exact same thing happened. I was traveling slower this time, about 25 mph, and when I heard the same wheel making noise I pulled off the road into a strip mall parking lot just in time to have the wheel come off again, this time doing damage to the rear quarter panel, the bumper, the axle, brakes, tire, et cetera. It also forced me to make another emergency stop, this time in the lot, where the right side of my vehicle was damaged by the handle of a commercial dumpster that stopped my skid. I reached out to Chrysler because I cannot believe that the exact same thing to the exact same wheel would happen twice, and I now chalk it up to a parts failure on Chrysler's end. I was at first told that they were not responsible and that nothing would be done on their end. The following day, I spoke with the Chrysler dealership where the van was towed and was told by their head mechanic that the failure was due to the (factory) alloy rim. I again contacted Chrysler with this new information and was told that my case was being moved up to a "specialist" and that I would have to wait 3-5 days before I heard from them. I no longer feel safe transporting my family in this vehicle.
The contact owns a 2008 Chrysler Town & Country. The contact stated that the front driver and passenger side tire pressure valve sensors were cracked as a result of corrosion. The vehicle was taken to a dealer where the technician verified the failure and stated that it needed to be replaced. The manufacturer was not made aware of the failure. The vehicle was repaired. The failure mileage was 70,000 and the current mileage was 112,000.
Our van makes a grinding or rubbing noise coming from the front end/axles. It is especially noticeable when we are turning. It sounds like a fluttering/grinding of metal or some part that is revolving with the wheels as we drive. We had the brake rotors replaced and pads replaced. That helped with the shimmy we felt while braking, but the rubbing/grinding sounds persist. We are being told it might be wheel bearings. Others have reported similar problem to NHTSA for this model/year T&C mini van. There is a service notification K19 for this exact problem on some 2008 models. I think our van VIN# should be added to that list of "some 2008 models."
The contact owns a 2008 Chrysler Town & Country. The contact stated that when he touched the rear driver side tire pressure monitoring system valve stem, it disintegrated due to corrosion and caused the tire to become deflated. The vehicle was taken to a dealer where it was diagnosed that the tire pressure sensor needed to be replaced. The manufacturer was notified of the failure. The vehicle was repaired. The approximate failure and current mileage was 98,000.
I was putting air in rear passenger side tire, when valve broke in half. Stem was corroded upon inspection. I also noticed that another stem had been replaced already (I bought the car used) and there was still two original stems that were also corroded and probably needed replacement asap. Mechanic said it was pretty common with Town and country vans.
Went to add air to a tire, the TPMS valve stem snapped off, tire lost all air very quickly. The TPMS valve stems are all corroded and all are about to fail. If one fails while driving, a very serious accident could result. Decided to purchase a different style of TPMS (schrader with a rubber stem, instead of the dangerous originals with their corroding pot metal stems) for all 4 wheels at considerable expense to ensure the safety of my family. From reading forums at e.g. allpar, this is a common problem. Chrysler surely knows about these dangerous TPMS's and should be proactive and at least warn users to check for corrosion, and preferably fix their problem.
The valve stem broke off after we went to the dealership to have the tires tests. TPMS was set off by the first stem replacement we had two months earlier. We now have two replacement valves on our Town & Country. I don't even know if the replacement are from the same faulty supplier in china. But the stem are made of the same metal rather than brass. Please get a recall of these items. The manufacturer will do nothing until someone gets hurt and it does me no good to replace them if they continue to use the same faulty parts.
This is the second occurrence. Tire was low - front right - pulled in to put air in and when unscrewing the valve cap, the stem broke off into my hand. The left rear wheel did the same thing 3 months ago. Luckily the stem did not fall apart while driving as the tire went immediately flat. Each time the cost was over 85 plus the call to aaa to assist. I saw that others were having the same issue. With only 60000 miles on the vehicle, the tire pressure monitor should not be failing. Was told this was not covered under warranty.
The contact owns a 2008 Chrysler Town and country. The contact stated that the rear passenger tire deflated and the stem disintegrated due to corrosion. The vehicle was taken to the dealer where it was diagnosed that the valve stem needed to be replaced. The manufacturer was made aware of the failure. The vehicle was not repaired and the failure recurred. The approximate failure mileage was 36,000 and the current mileage was 40,000.
A D V E R T I S E M E N T S
- Eastpointe, MI, USA