This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2008 Chrysler Town and country. The contact stated that the tire pressure monitoring system failed. The vehicle was restarted; however, the failure recurred. The vehicle was taken to the dealer to be diagnosed, but the technician was unable to duplicate the failure. The manufacturer was notified of the failure. The failure mileage was 115,000.
The tire pressure monitor alerted me to a tire with low pressure. This was the second time in two weeks that the sensor had alerted me to a low pressure situation with this tire. I took the vehicle to my independent mechanic who discovered a leaking tire valve due to corrosion. This is the second valve on this van that I have had a problem with. Chrysler is not willing to do anything as far as warranty or defective part is concerned. Their service writer's opinion was - "well, you do live in the northeast and we do get poor weather". this is a lousy excuse for a know problem to Chrysler. This situation needs to be recalled before someone has a catastrophic valve failure at speed and is involved in a serious collision. I have since replaced the valve and tire monitor (thanks Chrysler for your great design - $100 for a tire valve).
The contact owns a 2008 Chrysler Town & Country. The contact stated that the tire pressure sensor fractured and as a result, the tire continued to go flat. The vehicle was not taken to the dealer. The manufacturer was made aware of the problem who did not offer any assistance. The vehicle was not repaired. The failure mileage was 34,000 and the current mileage was 56,000.
- Elizabethtown, KY, USA
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For the second time, the valve stem on my 2008 Town and country broke. This time it resulted in a tire going flat while going about 15 miles an hour. Fortunately we could get off the road and aaa came to put on the spare tire. We replaced the stem but will need an expensive sensor to be replaced. Chrysler will not fix this part as part of the extended warranty. We are concerned that the next two stems could go and cause a very serious accident.
For second time in two years at 30,000 miles I had to replace my front brakes and grind rotors. On 6/29/2011 2008 Chrysler T&C touring 3.8L went to wolbert auto body in pittsburgh, pa for brake warning squeelers and a tire rotation. Upon paying for front brakes, machining of front rotors and rotating tires my mechanic indicated on my invoice that both front vave stems bad. Took car to micks odge Chrysler in robinson twp., pa on 7/7/2011 (note this was scheduled and it was made clear to Chrysler that the two valve stems were corroded and cracked). Car picked up from frank stifter where he indicated only one valve stem was bad. I asked that he show me what he saw and shared with frank that our mechanic warned and documented two front stems bad. He insisted only one and showed me. After leaving I went back to wolbert auto who specifically showed me that not only were the front two corroded and cracked (nut and valve) but that the back two were already corroding and could soon crack. Same day 07/07/11 called Chrysler and indicated they may want to replace all four and that it is a safety issue. Later on 07/07/11 took two daughters to movies and tire fails on exit. Patron took me to theater, 911 call made, tow requested, husband notified to resuce us. All in one day. Thank goodness I was on a ramp and not 79 S at a much higher speed. My children were devistated. Note also I told frank that I had concern for safety with three kids and played out a senario over the phone. Within 90 min. Of our converstaion the scenario became a fearful reality. Frank said I needed to contact Chrysler and that it is not the job of micks job to do so. I feel that micks Dodge is at fault for not being prepared to correct the problem for which it was scheduled in their maintenance dept. And Chrysler responsible for the numerous complaints found all over the internet. Something must be done to protect our T&C driving citizens. Lives matter in the case of a very poor design!!!
Failure of 3 TPMS valve stems.(tire pressure monitor sensor) TPMS is mounted to the wheel with a aluminum valve stem and aluminum nut. The nuts and stems are corroding and the nut is cracking. The sensor and stem is held in place by air pressure in the tire but it begins leaking air after the nut cracks. Tire leaks 1-2 psi per mile at 65mph. Can not add air to tire because when you push on the valve stem it pushes into the rim. 2008 Chrysler Town and country with 30 thousand miles. The tires on the van haven't even been replaced yet. Valve stems on the sensors are bare aluminum with no corrosion protection. TPMS appear to be made by siemens vdo and are not made by Chrysler. Stems need to made from a more corrosion resistant metal or need to be anodized. Chrysler has repaired under warranty so far but valve stems/sensor don't last 3 years.
I believe the tire pressure monitoring system components are badly constructed. I have just had my 2nd one bust while trying to put air in the tire. I am lucky that both times they broke I was at a place that could immediately put in a regular valve stem so that I could still use my car.....both times my tires deflated because the top where the air is put in broke completely off the stem.....made with aluminum"???? why???" now I am worried about the other ones left on my car to break......car is only 3 yrs old (2008 Chrysler town N country) the 1st one that broke was just a few months before the 2nd one which prompted this complaint.......these need to be examined for a possible recall....they need to be made to last. I am in the process of trying to get Chrysler zone to do something about this......I would hate to be driving and for one to break.....I foresee major lawsuits if this happens.
I purchased the vehicle in may of 2009. After 3 weeks I noticed noise that sounded like the brakes were bad. I had the vehicle checked on 6/2009, 8/2009, and 12/2009 was told they were fine. And that it was the type of material that is used. 1/27/2010 was told I need new brakes and rotors at 25432 miles. Called dealer/Chrysler to find out about warrenty and was told that is not covered. I thought it had a bumper tp bumper warrenty till 36,000 miles. Dealer lied to me. It is going to cost $650 to fix it. I have done research and found out this is a common problem with the Chrysler products. I also can not get the tire-pressure monitoring system to turn off. I was told the tires are fine.
I own a 2008 Chrysler Town & Country touring van which was purchased in Sept of 2008. I have 10,000 miles on the van, and had put on 1300 miles during this trip. While traveling through the rolling hills of Wyoming, I stopped at a scenic overlook. The 6 passengers got out of the car and the right front tire deflated in a matter of seconds. After inspecting the tire, we noticed the cap was not on the valve stem. In fact the inner workings of the stem were gone. The repairman confirmed our suspicion and replaced the valve stem. We are in possession of the defective valve stem. Had we been moving at the time of the incident, there could have been a fatal accident. We are concerned that the remaining valve stems may also have a defect.
We was having problems with our headlights going out on our 2008 Town and country van we took it to the dealership to have it looked at and they said it was the headlamp switch so we ordered one and went back up to replace it and they had the wrong switch so they had to order another on and we had to return to put the right headlamp switch in. That did not fix the problem, so we took it back to the dealership and they replaced the tipm module and returned the van we went on a family vacation just for the day and came home that evening when we figured out that they did not fix the problem. So once again we returned to the dealership and they gave us a loaner car if that's what you want to call it and they had it for several days and they replaced a censor that controls the headlights. I just got it back and not sure if they are fixed or not but they said that they are fixed. If it turns out that they are not fixed we will not return to the dealership to fix the headlights again we will find another dealership to take it to. I was not treated to best and I got none of my fuel replaced from the dealership after it took them this many times to fix it and they drove it around we gave them permission but out of the courtesy of the dealership they could of replaced my fuel considering the loaner car they gave me they said that I had to return it with the same amount of gas that I left the lot with. Now that doesn't seem fair to me does it you.
A D V E R T I S E M E N T S
- Glencoe, MO, USA