Started noticing more "road noise" and slight vibration in steering wheel at 50k miles. Took it in to dealer and verified it was front driver wheel bearing that was going bad. They advised that both driver and passenger wheel bearing/hub should be replaced because there has since been a known design change on the Chrysler repair parts. Instead of Chrysler paying to fix their admittedly poorly designed bearing/hubs, they actually make a profit on the fact that I ended up replacing both at $400+ of Chrysler service parts and tech time.
I am extremely dissatisfied with the quality of my 2008 Town and Country van. I have 49,000 miles on it, and today it's down for brakes, a wheel bearing, wheel hub, and tie rod. About $800 in repairs.
This follows a few weeks ago when it was down for about $500 in air conditioner repair due to a "bad line" that apparently was a known issue. I have poured more money into this vehicle at 49,000 miles than I did with my 2003 Windstar in total. I put 249,000 miles on the Windstar, and only did 3 brake jobs, tires and fluid changes.
It's not like I off-road or abuse this vehicle. It's all highway. And of course, nothing is a recall or factory/dealer issue where anything is subsidized.
I can understand the brakes being gone and needing to be replaced as normal wear/tear. But the bearing/hub? I haven't had a wheel bearing or hub go bad on a car since the 70s. And a tie rod? An acknowledged faulty air conditioner line and I have to pay for it?
Rear hatch latch assy was also bad, causing the interior lights to stay on and door ajar warning to constantly be on, even when the hatch was closed and secured. This would have been another several hundred dollars for an entirely new latch, had I chosen to fix it instead of just cutting the offending wires to the sensor.
I am frustrated and disappointed. Never, never, never again will I have a Chrysler And I will make sure every friend, relative and internet car quality forum knows of the problems I've had, and cash I've had to lay out. Unfortunately, I'm sure there are more problems and expenses to come.
Jeff Wood
- Jeffrey W.,
Port Clinton, OH, US
Search CarComplaints.com for these popular complaint phrases...
A D V E R T I S E M E N T S
I HAD IT FIXED AFTER the noise was getting to .. don't understand why chrysler plays with our lives
- Anthony M., Brooklyn, NY, US