This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Multiple times the van will intermittently stall while driving down the road or stopped in traffic. First the dash lights flicker, speedometer and rpm gages go to 0, and warning lights such as esp, traction, abs, airbag, battery etc flicker on and off and occasionally hear almost a spark through radio speakers, then everything shuts off, both electrical and mechanically. When that happens I lose power steering and cannot get my hazards or brake lights to work. One time I could barely press the brake pedal, or steer and it was at night which means the vehicle was completely dark with no kinds of lights at an intersection with my 2 children and myself inside. So very scary! It gives me the worst anxiety to drive it and I'm too scared to sell it as I feel I would be knowingly selling a very unsafe vehicle. Occasionally the sliding side doors do not operate properly. First time the other night while the van was parked I hit the automatic shut button for the sliding door and lost all power to the vehicle and then it popped back in and operated fine. I have had multiple mechanics look at it and nobody can figure it out. Bought the van used in March or April of 2020 and had issues starting just 2 weeks after purchase. The van is now at around 108000 miles. I am out of money, a vehicle and options. Please help from a very scared and desperate mother who otherwise loves her minivan!
Low beams driver's side won't work. Repair mechanic says it is a faulty tipm module shorting out and needing total replacement. Noticed significant number of owners with the same problem. Repairs costing close to $1000.oo. Where is the government recall?
The contact owns a 2008 Chrysler Town and country. The contact stated that while driving at night, the headlights went out without warning. The contact called the dealer safford Ford Lincoln of salisbury (1902 N salisbury blvd, salisbury, md 21801 (443) 210-4835) who stated that there were no recalls concerning the headlights. The manufacturer had not been contacted yet. The failure mileage was 120,000. The VIN was not available.
Head lights started flickering then went dark. This happened while driving down the interstate. After the vehicle was off for about 5 minutes, both head lights started working again. However, both headlights flickered and again stopped working while I was again driving down the highway. The vehicle was in motion and I was driving on the highway. Many reports on fca faulty tipm
When driving down the road, all of the lights on the dashboard start to flash on and off, the car goes into a limp mode, the headlights go off, and eventually the car goes dead while driving down the road. It happened multiple times recently while on the interstate during heavy traffic.
Shortly after the car is started the headlights will flicker on and off for a little bit and then go out completely. Replaced headlights did not help. Replaced headlights fuse and relay fuse did not help. Will need to replace the whole tipm module. This might fix the problem.
While driving the van the windshield wipers came on, instrument panel lights began to flash, doors locked and unlocked and the engine lost power. The alarm system went off and could not be turned off. This has happened several times when driving and all the power is lost to the power steering, engine and lights. It is a very dangerous situation as it can happen on the freeway as well as on a city street. We have been stranded so many times and have fears to drive this van anywhere! we were stranded in seattle on a city street and had to wait two hours for a tow truck to tow it to the nearest dealer there. When it arrived at the dealer it was late afternoon and the mechanic agreed that the systems were not 'communicating' with each other but he would check it out in the morning...by the morning, the van was not doing it's craziness and the mechanic said he could find nothing wrong with it! we have had the local dealer check it out and they cannot seem to find the problem, but obviously there is a problem. Why can't Chrysler figure this out" it is dangerous and scary and our beloved van is no longer reliable transportation for our family. NHTSA....there have been so many complaints about this problem...it needs to be addressed and, yes, it is a safety issue, big time! we need your help to get Chrysler to figure out what is going on with these vans. It is as if they are 'possessed by the devil' help us please! what else can we do"
My wife was driving on two different occasions and the van stalled, completely powered off. All electrical systems suddenly started acting in very abnormal ways. The wipers turned on as well as sprayed. The horn started going off, the locks on the doors gut stuck. All warning lights on the dashboard turned on. The ac quit working. The biggest problem is the two occasions the van just quit working going 40 to 60mph and the brakes and power steering not responding. This I think is major safety issues because my two little kids were with her in the van.
On 6/25, while driving down the highway I experienced some type of a power surge. The car started bucking, the A/C went off the horn started going off, the wipers started going off, the engine started revving. I was able to get off the parkway and pull into a parking lot. The things kept on happening until I turned the vehicle off. I tried to restart the vehicle, but it seemed like the vehicle was dead. Nothing worked. I had to have the vehicle towed to my house. On 6/27 I tried to start the vehicle and it srarted right up. I turned it off and tried to restart it, but again everything was dead. On 6/30 without doing anything the lights in the vehicle started flashing, the rear windshield washer started squirted washer fluid until it was empty, but the washer motor kept on operating. This lasted for about 20 minutes until it finally stopped. I attemptd to start the vehicle, but once again everything was dead. I was actually afraid while I was driving the vehicle, because of all the safety implications. When is a safety recall going to be issued? these problems could have deadly results.
I can not shut head lights off when the car is off and also headlight flicker while driving and shut off 2 times in past month while driving on the highway lights completly shut off no rear or front lights pulled over and checked all fuses while doing this lights just came on got home couldnt shut them off had to disconnect the battery 3 weeks of doing this lights finally shuit off on there own and yesterdat problem started all over again somebody told me unplug the headlight swithch wich I did and the lights are still
The glass on the van steams up to easily during cooler weather when no heat is turned on or vent. The body of the van collects water in the doors housing the glass in the sliding doors on both passenger and driver's side. No repairs have been made to body and a recent visit to a break shop even replacement breaks the van still makes squeaks at times. A recent bumper accident I shared with a body detailer said the back bumper seems off and needs repair, I have done no repairs on the body and the van is in the original condition from owners that transferred it to me. I also feel the lighting for after leaving the van trunk light stays on anytime a door is not open and have noticed the lights in the front of the van take a while to go off after locking and turning off veichle
Windshield wipers, horn, washer fluid, and lights inside and outside of vehicle randomly go off and wont stop unless the battery is disconnected.this will also cause the car to start on its own and wont turn off if already running. Took to a mechanic and they said it was the clock spring but it only lasted for a couple of months and is now doing the same thing. Check engine light came on and is showing again a problem with the ECM. I have looked online and there are hundreds of other people reporting the same problem with no explanation from Chrysler and no recall issued.
Takata recall im not sure if it has to do with other service recalls that were performed earlier or what. Every since I had the recalls fixed ive had trouble with my lights flashing, lights on dash flash on and off, cant roll up or down windows, air or heat doesnt work when this happens, its like it just goes crazy. It does it more driving, but does it sitting still as well. Not sure of an exact date when all this started but it just continues to get worse and I had to stop driving it. Not sure if its electrical, computer, or what. I do have video of it...
Passenger side headlamp failure. Taken to dealer twice and replaced by owner twice. Lamp works for 1-2 weeks requiring new bulb installation. Replaced bulb 5th time on 2-18-2017 and does not work all.
The contact owns a 2008 Chrysler Town and country. While driving at any speed, the exterior lighting and horn failed without warning. The vehicle was towed to the dealer and the light switch was replaced; however, the failure recurred. It was later diagnosed that the control module needed to be replaced. The manufacturer was notified. The vehicle was not repaired. The failure mileage was 170,000.
My headlights go off and on. Each morning the flash on and off about 3 times and then go off. I replaced the switch on the dash and the switch on the steering wheel column that is the dimmer switch for lights and wipers switch. I replaced each suggested thing except the tipm which is estimated over $800.
The contact owns a 2008 Chrysler Town and country. While driving 45 mph, the turn signals failed and the headlights failed to illuminate. In addition, when the vehicle was in park, the ignition switch failed to release the key. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 100,000. Parts distribution disconnect.
A D V E R T I S E M E N T S
- Pinellas Park, FL, USA