This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While driving my car has turned off due to the recall on the win module over 6 times now. Thank god I was driving at a low speed on a side street each time. I lose all power and the vehicle completely turns off. I do not feel safe in this car. I hope your conscience can withstand possible crashes and people losing their lives because your piece of [xxx] company has had over a year to fix this and has not. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
The contact owns a 2008 Chrysler Town and country. After refueling the vehicle, it failed to start. The contact was able to restart the vehicle. The failure recurred on numerous occasions. The vehicle was taken to a dealer. The technician diagnosed that the key needed to be replaced. The vehicle was repaired. The VIN was included in NHTSA campaign number: 14V373000 (air bags, electrical system) however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was 100,000. Updated 4/15/15
Had just gassed up to a full tank. I left gas station and hit aprox. 40 mph and engine died. Driven aprox qtr mile from gas station. Has happened everytime I fill up tank since the first incident.
Egr valve needs replacement after only 55,000 miles/ 88,000 km, check engine light came on. Dealership-only item, quantity 6000 on back-order. Why only dealership item" why 6000 on back order?" fuel economy in low double-digits, causing excessive fuel usage and pollution. Pls help.
- White Lake, MI, USA
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While in for warranty replacement of front wheel bearings, dealer reported "weapage" at the seam on fuel tank. Estimated repair at $800 plus labor. Defect would appear to me to be safety (fire) caused by manufacturing process.
Vehicle stalled on slow right hand turns. Happened 5 or 6 times. Electrical system appeared to be dead, no dashboard lights and the indicators stopped blinking. Vehicle restarted every time after stopping and putting the transmission into park position. Chrysler 5 star dealer in ellington ct could not find a problem. The vehicle had the ignition key module replaced under warranty prior to this because it died. The dealer didn't think the new module could be the problem.
1. safety defect in the wireless ignition module (ignition) in 2008 Town & Country (touring model). Vehicle will run but most electrical components will not work, including turn signals, windows, remote mirrors, lights, horn seat, door locks, window locks, clock, ac radio and wipers. The result of the defect includes inability to safely operate the vehicle once in motion. Driver is not necessarily aware of the problem until they go to use the horn, lights, or turn signal. Chrysler denied the existence of the problem until I made them come to my home during an episode. 2. defective fuel pump. Vehicle idles extremely high and the entire vehicle vibrates violently. Chrysler replaced the fuel pump yet the safety defect continues. Chrysler denied rearing or feeling the vibration until a Chrysler factory rep was called to thomasville in response to a state of Georgia office of Consumer Affairs lemon law claim. Chrysler replace the pump yet the safety defect continues. 3. severe grinding/scraping noise coming from the rear tenter of the vehicle. To-date, Chrysler denies the noise and has not repaired the problem. I fee the issue os one of a possible fire hazard due to its proximity to the fuel system and unknown defect in the fuel pump.
A D V E R T I S E M E N T S
- Bath, NY, USA