This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Unexpected engine shutdown while in motion driving resulting in loss of brakes or steering. This has been happening for 5 years with many visits to the dealership and various repairs, none of which has resulted in returning the vehicle to us in a safe state. My wife and I are 79 years of age and have no faith in the vehicle which we purchased new with the extra extended warranty.
The contact owns a 2008 Chrysler Town and country. The contact stated that the vehicle hesitated as though it would stall and the check engine warning indicator illuminated. The contact received notification of NHTSA campaign number: 14V373000 (electrical system); however, the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The failure mileage was 130,579. Parts distribution disconnect.
The contact owns a 2008 Chrysler Town and country. While driving approximately 35 mph, the engine stalled without warning. The vehicle was able to restart. The failure recurred numerous times. The vehicle was taken to the dealer where it was repaired under NHTSA campaign number: 14V373000 (air bags, electrical system); however, the repair failed to remedy the failure. The manufacturer was made aware of the failure. The failure mileage was approximately 110,000.
The contact owns a 2008 Chrysler Town and country. While driving 25 mph, the vehicle stalled. The contact was able to restart the vehicle. The failure recurred on numerous occasions. The vehicle was taken to a dealer who was unable to diagnose or repair the vehicle. The vehicle was previously repaired under NHTSA campaign number: 14V373000 (air bags, electrical system). The manufacturer was notified of the failure. The failure mileage was 80,000.
My 2008 Town & Country burns a lot of oil. There are no leaks or wet spots under the hood or on the ground. I have to add a quart of oil every 100 miles. My research shows that a majority, if not all, of the other owners of this vehicle are experiencing the same issue. Kindly look in to issuing a recall for this problem. Thank you.
- Newbury, MA, USA
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Continuation of 02/01/2016 report: With the initial ignition, this car's engine just stopped and lost all power while leaving our driveway, back in 2010. The ignition was replaced Sept. 2014 under a recall notice. We had no further problems at that time. The ignition was replace again in Sept. 2015 due to another recall notice. On Jan. 15, 2016, while driving 40 mph on a local road, the engine shut down and we lost all power. Took car to Chrysler dealer. They could not identify problem, but said a technical report suggested replacing the PCM, which was done on 01/18/2016. On 02/01/2016, the engine shut down and lost all power, after traveling approx. 400 ft. Today, 2/17/2016, my wife was driving on the dallas North tollway, at approx. 50 mph, during rush hour, and the engine just shut down. Luckily she was able to pull over to the shoulder without incident, put the car in park, and restart the engine. If this is an ongoing problem with Chrysler, someone is going to get killed in an auto accident as a result of this problem something needs to be done quickly.
Vehicle shuts off randomly while in motion on city streets going between 10 - 30 mph. The recall (R03) for this problem has been done and the shut-offs still happen. Unknown fault or problem. Several diagnostics done over the past 2 years, all to no avail. Engine tune up with plugs performed. Map sensor replaced. No error codes. Help us!!!
Upon purchase of the vehicle (Feb 2015), we received a safety recall notice on the ignition switch (R03/NHTSA 14V-373). Went to dealership (dick meyers Chrysler/Dodge in harrisonburg va) in May 2015 and was told that we were "on a list" and would be notified. Never heard from them. Did a follow up on Jan 28, 2016 and was told the same thing - "on a list" due to backordered parts. This delay seems ridiculous and obvious to us that Chrysler doesn't want to swallow the cost and hoping people will just give up.
The incidents below are related to the tipm. 11-22-13, 80000 miles, I have video. (I'm guessing on mileage.) in my garage. I hit my unlock button on my fob. I do not have a starter, but my van began running, the lights, wipers & horn came on, the doors locked. I manually unlocked the door. Entering the vehicle, I tried to turn on/off the van, wipers & lights to no avail. After 1/2 hour, it stopped. I started the car. It was working. 3-17-15, 100000 miles (I'm guessing on mileage.) in the parking lot, I tried to start my van. No response. Figured my battery died. As soon as we started a jump, van's horn started blaring, wipers, lights & motor began. Could not turn anything on/off with my key. We removed/replaced a fuse, which stopped the horn, wipers, etc. I drove home. 1-28-16, 122487 miles I left work, hit my fob's unlock button, the wipers started going, etc. (the horn's had burned out from a previous incident). I drove 4 miles. The van stalled dangerously in traffic. I was able to pull over. After 5 mins, the wipers stopped. I drove it home. The engine light came on. I made it home. Next morning, while driving, the washer fluid started shooting! I barely got the van pulled over before it stalled. I couldn't stop the wipers. It started again.I drove to about 2 miles from the dealership before it died - the wipers were still going. My tow bill was $77. When I tell service the symptoms, she said, "do you have a Town and country?" I had the ignition module (recall) replaced.I went home. 2-3-16, 122600 miles driving to work. Wipers begin, wiper fluid shooting out again! 5 days prior, they said it was a recall for the ignition module. Today, it has nothing to do with the ignition module replacement. I must pay $966 to get a new tipm if I want to be safe. It is not covered under recall or warranty. I called Chrysler customer service.they said the same. The consumer no longer owns the vehicle. The conumer requested a reimbursement for an issue that became a recall and a tow.
With the initial ignition, this car's engine just stopped and lost all power while leaving our driveway, back in 2010. The ignition was replaced Sept. 2014 under a recall notice. We had no further problems at that time. The ignition was replace again in Sept. 2015 due to another recall notice. On Jan. 15, 2016, while driving 40 mph on a local road, the engine shut down and we lost all power. Took car to Chrysler dealer. They could not identify problem, but said a technical report suggested replacing the PCM, which was done on 01/18/2016. On 02/01/2016, the engine shut down and lost all power, after traveling approx. 400 ft.
"takata recall" while driving on a normal street the car will just turn off. I will lose control of steering, brakes and the ability of driving it. After the vehicle stops, I put it in park and starts back up.
The contact owns a 2008 Chrysler Town and country. The contact stated that when the vehicle was started various electrical functions did not function intermittently. In addition, while driving at approximately 35 mph, the contact saw steam come from the engine. The vehicle was taken to the contacts residence. The contact received notification of NHTSA campaign number: 14V373000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 170,000. Parts distribution disconnect.
Engine extremely burns oil, no leaks have been found. Car has 70mmiles however it has burned oil like this since I bought it at 28M.miles. I have tried many oils and non have helped. I notice that online there is a ton of complaints with others. What can be done to help me solve this problem. I burn 2 qts every 1500 miles. No blue smoke where is it going?
Engine was started and journey started on tarmac road. 2 minutes later, esp amber warning light illuminated, power steering disengaged and brakes went hard. Acceleration was not possible. Car had to be forced to side of road and restarted. This has happened twice in one month.
The tipm is a cause of the vehicle horn honking, wipers moving on their own, wiper fluid spraying, and the lights flashing by themselves. I have had the vehicle randomly stall by itself on the highway while my wife was driving it and this has happened several times. These issues seem to mysteriously go away when I try to diagnose the issue. Last week the battery died and because of it being a few years old and now being in the winter, I decided to replace it only to have it die again a day later. Took the vehicle to a mechanic who tested the charging system and said it was all good. Then proceeded to do a parasitic draw test where he determined that the tipm was causing the issues. I did some google searches and found that this is a wide stream problem with many owners of various Chrysler vehicles having the same issue. This is not safe especially when the vehicle shuts down while driving it and there are no power brakes or steering capabilities. A person could end up in a terrible accident or even be killed not to mention other drivers being at risk also. Doesn't seem to make much sense that Chrysler is dragging this on and not doing anything not to mention that I can't even order the part because it's on a national back order. This has happened several times in the last year and a few times last year but the tech was unable to correctly diagnose the issue.
Van died while driving on highway. Stopped and restarted. A few minutes later the transmission stopped working (engine running, no power to wheels). Coasted to shoulder and then it started to work again.
The contact owns a 2008 Chrysler Town and country. The contact stated that while driving at approximately 45 mph, the vehicle stalled without warning. The vehicle was taken to a dealer but the failure was unable to be diagnosed. In addition, the contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was unknown. The VIN was unavailable. VIN tool confirms parts are not available.
The contact owns a 2008 Chrysler Town and country. The contact stated that while driving at 15 mph, the vehicle stalled without warning. In addition, all of the lights on the instrument panel remained illuminated. The vehicle was taken to a dealer for repairs but the failure was unable to be determined. The manufacturer was not made aware of the failure. The failure mileage was 105,000.
The contact owns a 2008 Chrysler Town and country. The contact stated that the engine light remained illuminated. In addition, the change oil light remained illuminated intermittently even after the oil was changed. The vehicle was taken to a dealer to be repaired, but the issue recurred. The manufacturer was not made aware of the issue. The failure mileage was 135,000.
The contact owns a 2008 Chrysler Town and country. While driving at approximately 55 mph, the engine stalled. The failure recurred numerous times. The vehicle was not taken to a dealer or diagnosed. The contact received a notification of NHTSA campaign number: 14V373000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The approximate failure mileage was 122,000. Parts distribution disconnect.
A D V E R T I S E M E N T S
- Monrovia, MD, USA