This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2008 Chrysler Town and country. The contact stated that while driving at approximately 35 mph, there was an abnormal noise and the vehicle failed to accelerate. After numerous attempts, the vehicle was able to restart. The failure recurred on multiple occasions. The vehicle was taken to a dealer where it was diagnosed that the ignition switch needed to be replaced. The vehicle was not repaired. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system) however, the part to do the recall repair was unavailable. The manufacturer was not notified of the failure. The approximate failure mileage was 80,000.
The contact owns a 2008 Chrysler Town and country. The contact stated that the key became lodged in the ignition without warning. In addition, the contact stated that the key would only release from the ignition when in the on position. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was 50,000. The VIN was not available.
The contact owns a 2008 Chrysler Town and country. The contact stated that while driving approximately 20 mph, the key turned to the accessory position independently causing the vehicle to stall. The vehicle was able to be restarted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The VIN was included on NHTSA campaign number: 11V139000 (electrical system). However, the part needed for the recall repair was not available. The failure mileage was 108,000. Updated 03/30/15 updated 10/20/2015
The contact owns 2008 Chrysler Town and country. The contact stated that the ignition switch failed to turn to the on position and made an abnormal sound. The failure recurred several times. The contact received a notification for recall NHTSA campaign number: 14V373000 (electrical system). The manufacturer was not made aware of the problem. The vehicle has not been repaired. The approximate mileage was 58,000.
The contact owns a 2008 Chrysler Town and country. The contact stated that while driving approximately 20 mph over a pot hole, the key ejected from the ignition and onto the floor causing the engine to stall. The contact was able to restart the vehicle after multiple attempts. However, the failure recurred multiple times. The contact received a notification for recall NHTSA campaign number: 14V373000 (electrical system). However, the parts were unavailable. The dealer was uncertain when the parts would become available to service the vehicle under the recall. The manufacturer was notified of the failure. The approximate failure mileage was 106,500.
- Burlington, VT, USA
Search CarComplaints.com for these popular complaint phrases...
The contact owns a 2008 Chrysler Town and country. When the contact attempted to remove the key from the ignition switch, the key seized in the accessory mode. The failure occurred on several occasions. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The VIN was unavailable. The approximate failure mileage was 39,000.
The contact owns 2008 Chrysler town and county. The contact stated that the vehicle stalled and the key came out of the ignition. The instrument panel read "bad key" after the failure. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown. The VIN was unavailable.
The contact owns a 2008 Chrysler Town and country. The contact stated that the key became difficult to remove from the ignition. The contact stated that the vehicle needed to shift out and back into park in order for the key to be released. The failure occurred on multiple occasions. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 70,000.
The contact owns a 2008 Chrysler Town and country. The contact stated that while parked, the ignition switch failed to turn into the off position until after several attempts. The failure recurred numerous times. There was a recall related to the failure under NHTSA campaign number: 14V373000 (electrical system) however, the part needed was unavailable to repair the vehicle. The dealer was unable to provide an expected date for the part to become available. The manufacturer was not notified of the problem. The approximate failure mileage was 59,000. Updated 10/28/2014 updated 04/23/2015
The contact owns a 2008 Chrysler Town and country. The contact stated that the key fob failed to start the vehicle. The failure occurred on multiple occasions. The vehicle was taken to a dealer where it was diagnosed that the ignition module needed to be replaced. The vehicle was repaired but the failure persisted. The manufacturer was notified of the failure. The approximate failure mileage was 116,000.
My van will just turn itself off while you are driving and you lose all power steering and etc. We have had it to the dealership 3 times. I believe it should be included in the ignition switch recall but I have contacted the Chrysler 1-800 number and contacted them thru their website and they won't help me. The representative thru their 1-800 number wants me to pay to take it to another Chrysler dealership and pay them to look at it after I have already paid $800 to my local one to have a switch replaced that did not fix the problem.
A D V E R T I S E M E N T S
- Franklin, TN, USA