This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2008 Chrysler Town and country. The contact received a notice for NHTSA campaign number: 14V373000 (air bags, electrical system); however the part to do the repair was not available. The contact stated that the windows and air conditioning stopped working. The dealer informed the contact that it was due to the ignition switch, but the part was not available. The manufacturer was made aware of the situation. The vehicle had not been repaired. The failure mileage was unknown. Updated 5/18/15 updated 06/02/15
The contact owns a 2008 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Updated 08/30/16 the consumer stated the vehicle was repaired. Updated 10/19/16.
The contact owns a 2008 Chrysler Town and country. The contact received notification of NHTSA campaign number: 11V139000 (electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. In addition, the contact stated that the engine stalled numerous times. The failure mileage was unknown.
The contact owns a 2008 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (electrical system, air bags); however, the part need to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2008 Chrysler Town and country. The contact received a notice for NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part needed to do the repair was available. The manufacturer was contacted and unable to provide a timeframe for the parts to become available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The contact had not experienced a failure.
- Tonawanda, NY, USA
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While driving at any speed the van randomly starts blinking all lights on the dashboard and then the driver power seat starts randomly going forward and backwards which creates a very dangerous driving situation. This has happened on multiple occasions and is started to become more frequent. When this happens we immediately pull over to the side of the road because at times you cannot touch pedals because the seat is extended to the full length making it hard to reach the pedals. Our van has never been in an accident, this just started happening this month.
The contact owns a 2008 Chrysler Town and country. The contact received a recall notification for NHTSA campaign number: 14V373000 (electrical system) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
The contact owns a 2008 Chrysler Town and country. The contact received notification of NHTSA campaign number: 11V139000 (electrical system); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
I received a safety recall in September 2014 for the ignition switch/fobik on my van. It is now March and there are still not parts available to complete the recall. The information I have been given from Chrysler as of 3/25/15 is that they do not have an eta on those parts.
The contact owns a 2008 Chrysler Town and country. While driving at 15 mph, the vehicle stalled. The vehicle was restarted and the traction control warning light illuminated. The failure recurred multiple times. The vehicle was taken to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 65,000.
The contact owns a 2008 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The contact had not experienced a failure.
The contact owns a 2008 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 6/3/15 the consumer stated it had been over 2 years and the parts were still unavailable to make the repairs. Updated 7/7/2015
The contact owns a 2008 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2008 Chrysler Town and country. The contact received a recall notification for NHTSA campaign id number: 14V373000 (air bags, electrical system) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
The contact owns a 2008 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system) however, the contact was unable to have the vehicle serviced under the recall because the part needed was unavailable to perform the repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
We're following up on our vehicle invoice and receipts sent to Chrysler customer assistance, P.O box 21-8007 auburn hills, mi 48321-8007. It has been over 3 months and we still haven't received the proper reimbursement for the recall. We should have received our payment within 60 days as documented in the recall notification. The recall # is L25/ NHTSA 14V-373 due to the frequency operated button ignition key which would cause the engine to shut off. Please contact us with the status or update to this recall.
The contact owns a 2008 Chrysler Town and country. The contact stated that the vehicle failed to turn off until after several attempts. The contact stated that the battery was disconnected in order to get the vehicle to turn off. The failure recurred on several occasions. The contact received notification of NHTSA campaign number: 11V139000 (electrical system) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The approximate failure mileage was 117,000. Updated 4/30/15 updated 10/23/2015
The contact owns a 2008 Chrysler Town and country. While driving approximately 25 mph, the horn alarm suddenly activated, the windshield wipers activated, the wiper fluid sprayed, and the instrument panel lights illuminated for approximately one minute before suddenly turning off. The contact indicated that the failures occurred on multiple occasions. On one occasion, the vehicle would not accelerate out of first gear before the alarm suddenly activated and turned off erroneously. The vehicle was not diagnosed or repaired, and the manufacturer was not notified. The failure mileage was 81,000.
L25 recall. Ignition failed three times no parts to fix yet. No other keys on fob last time it turned off. Key is loose in the ignition (per the local Chrysler service mgr). Engine turned off three times while drive without touching the key. Happened three time at different speeds first time at 45 miles per hour car just stopped in the middle of the road.. once faster, once slower. My 22 year old daughter was driving the car all three times. All the lights on the dash come on and she said the steering would not work and the brakes did not work. She called crying the first time from the middle of the road did not know what to do. Engine had stopped. (no codes showed on diagnostic computer when dealer charged for the diagnostic) she ended up in the middle of the road stopped. Engine did restart all three times. Local Chrysler dealer could not get to duplicate even though the said they drove car 4 or 5 times. (even though they said they drove it 4 or 5 times, no miles were put one the van while in the dealership. Even the $115 diagnostic charge from the dealership showed no miles were put on the van). They charged because they said they could not confirm it was the L25 recall which they have no parts to fix yet. The local Chrysler dealer said they ran a diagnostic for $115 that showed no computer codes which the service manager said sounds like the ignition recall symptoms, but still charged me because they could not get it to duplicate at the dealership.(I did not know a safety recall had to be duplicated to get work done without charging) the local chyrsler dealership said that it should be safe to keep driving, they could not find anything wrong with it. My 22 daughter is scared to death of the van but is having to keep driving it.
The contact owns a 2008 Chrysler Town and country. The contact received a notification for NHTSA campaign number: 11V139000 (electrical system) in June of 2014. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be provided. The contact had not experienced a failure.
A D V E R T I S E M E N T S
- Rapid City, SD, USA