This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Starting in Dec. 2014 my vehicle would not start, it just clicked and clicked but would not start. The dealer said the wire harness needed replaced but they only spliced the cable and replaced the battery terminals which did not fix the problem and later both cables spliced melted. The starter had to be replaced but still had the starting problem, start sometimes or would click, click, click however many times until it started. It has been into the dealer 4 times and still going back again after replacing the ignition switch and finally putting in a new harness August 17, 2015, had it back one day and 35 clicks later it started; will be taking back to the dealer next week to continue searching for why it keeps doing this. I fear that it will just turn off and stop in the street again as it did Aug. 5, 2015, that was so scary! I have seen forums online that has person after person complaining of the same problem. That is why I decided to write a compliant here. Before all of this at the dealer it would not start so put in a new battery but it did not fix the problem. Intermittent problems make it so hard to know when it will happen or not.
The contact owns a 2008 Chrysler Town and country. When the brakes were depressed, the vehicle stalled without warning intermittently. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was 137,130.
The contact owns a 2008 Chrysler Town and country. While driving approximately 55 mph, the vehicle stalled. In addition, the horn activated, the door locks independently locked and unlocked, the windshield wipers were in motion, and washer fluid was rushing out of the reservoirs. The vehicle was towed to the dealer where it was diagnosed that the total integrated power module had to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 93,000.
The contact owns a 2008 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2008 Chrysler Town and country. The contact stated that the key became lodged in the ignition switch, which prevented the vehicle from being turned off. The contact received notification of NHTSA campaign number: 14V373000 (electrical system) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 121,000.
- Chester, VA, USA
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The contact owns a 2008 Chrysler Town and country. The contact received notification of NHTSA campaign numbers: 10V611000 (equipment), 11V394000 (air bags, equipment), and 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2008 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2008 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2008 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. The VIN was not available.
The contact owns a 2008 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated when attempting to start the vehicle, the key was placed in the ignition switch and turned but the vehicle failed to start. The manufacturer was notified of the failure. The failure mileage was 105,000. MA 10/22/2015
The contact owns a 2008 Chrysler Town and country. The contact stated that the vehicle became inoperable and no warning lights illuminated. The contact received notification of NHTSA campaign number: 14V373000 (electrical systems) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 140,000.
2008 Chrysler Town & Country. Consumer writes in regards to replacement parts not available to complete recall notice. The consumer stated the recall letter she received was over a year old.
The contact owns a 2008 Chrysler Town and country. While driving 20 mph, the vehicle shut off without warning. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system). The contact stated that the part needed to remedy the vehicle was unavailable. The manufacturer was not made aware of the issue. The approximate failure mileage was 108,000. MA 10/1
The contact owns a 2008 Chrysler Town and country. The contact received notification of NHTSA campaign numbers: 11V394000 (air bags, equipment) and 14V373000 (air bags, electrical system); however, the parts needed to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2008 Chrysler Town and country. The contact received notification of nhsta campaign number: 14V373000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2008 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure.
The contact owns a 2008 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (electrical system, air bags); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The contact had not experienced a failure.
The contact owns a 2008 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time. The manufacturer was not made aware of the issue. The contact had not experienced a failure.the VIN was not available.
The contact owns a 2008 Chrysler Town and country. While driving approximately 30 mph over a bumpy road, the vehicle stalled after the ignition key moved independently into the off position. The vehicle restarted and resumed normal operation. The failure became progressively worse over a period of time. Most recently, the vehicle failed to start. The VIN was included in NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The approximate failure mileage was 80,000.
Administrator, I received the above recall in late may of 2015. I called jake sweeney Chrysler Plymouth to schedule the work for this recall. They informed me that I could have the work completed on June 23, 2015 so I made an appointment. I showed up on the 23rd of June and I was told that there were no parts available for the recall above and that I should call back in two weeks and check on the status of the parts. I came back after the two week period of time and was told that the parts are still not available and I was put on a waiting list. I was told that when the parts came in I would be contacted. After an additional two weeks I was told that there were no parts available and that I should speak with [xxx] in parts. He made several attempts to have the parts sent to the dealership but over a period of several days was told that there are no parts to send him. Two days ago I called the fca group recall assistance center and after three attempts I was told that I am on a waiting list at jake sweeney Chrysler Plymouth and they will call me when the part is available. I am number 10 on their list. The recall assistance group checked all of the dealers in the greater cincinnati area and that is the best they can do. So I have a recall that is 60+ days old with no time frame for when I can have the repairs completed. Any assistance you can give will be appreciated. Sincerely, [xxx] 2008 Chrysler Town and country [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
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- Queen Creek, AZ, USA