This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Early brake wear - I bought a 2008 Chrysler T&C in December 2010 with approximately 26,500 miles. The service history indicates that it had the brakes replaced when it was only a year old and had 11,996 miles. We have since had to replace the front pads at 27,000 miles and at 28,500 we are now having to replace the rear brake pads which are wearing unevenly and all four rotors.
The contact owns a 2008 Chrysler Town and country. The contact was braking from approximately 55 mph and there was an abnormal vibration in the steering wheel. The failure recurred whenever the brakes were applied when driving at highway speeds. The vehicle was taken to an authorized dealer where the contact was informed that the rear rotors were worn and would need to be resurfaced. The vehicle was repaired by the authorized dealer. The failure did not recur. The failure mileage was 12,000 and the current mileage was 16,025.
The contact owns a 2008 Chrysler Town & Country. The contact was driving approximately 25 mph. There was a grinding noise outside of the vehicle. The vehicle was taken to the dealer. The technician stated that the front brake pads and rotors required replacement. The manufacturer was notified and stated that due to the vehicle exceeding over 12,000 miles there was uncertainty in covering the repair cost expense. The vehicle had not been repaired at this time. The failure mileage was 20,480. The current mileage was 20,500.
The contact owns a 2008 Chrysler Town & Country. The contact noticed premature wear on the brake pads and rotors. She cited a squeaking noise when she applied the brakes. A dealer confirmed that new brakes and one rotor were needed. The vehicle had not been repaired to-date. She called the manufacturer and was currently awaiting a response. The current mileage was approximately 29,400. The failure mileage was approximately 29,200.
The contact owns a 2008 Chrysler Town and country mini van. The vehicle was taken to a local shop and he was advised that the rotors and brake pads on all four wheels needed to be replaced at an expense of $950. He filed a complaint with the manufacturer. The failure mileage was 16,000. The vehicle identification number was unavailable.
- Winfield, IL, USA
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The contact owns a 2008 Chrysler Town and country. The contact stated that when he engaged the brakes there was a squeaking noise. The brakes and rotors should not have worn out as soon as they have. The contact paid $346 to repair the brakes and rotors. The dealer stated that the brake failure was premature. The dealer also stated that there was no recall or warranty related to the failure. The failure mileage was 30,000.
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- Dayton, OH, USA