This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Chrysler Town and country with 27,000 miles female daily driver...front wheel bearing failure. Dealer first claimed front bearing on one side of vehicle failed which led them to replacing bearings on both sides of vehicle. Dealer also first claimed brakes and rotors on one side of vehicle have failed then changed story to brakes on both sides of vehicle needing to be replaced.
I took my 2008 Town and country to Chrysler to get inspection at my dealer and come to find out the front brakes just past inspection. They were completly worn out at 27,000 miles and needs replacing. The service said it was normal. I told them the are all interatate miles and 2 trips from va to ark. I could see if I lived where there was stop and go traffic but I do not. I called Chrysler and filed a complaint and they said they would contact my dealer and see if they could help me out financially to fix this problem. I have searched the internet and found out that people have even got less miles on theres. Some as low as 11,000 miles. I believe they have a major braking problem with the 2008 model and it really needs some attention from you all to make them fix this problem. I am sure I am not the first to complain.
Extreme brake wear and fade; complete falure and diagnostic failure codes at 35,588 miles.Chrysler T&C brake concern: (brake system blog response 02/06/2010) tayers having been in the industry as well as being a fse (field service engineer) for the big 3, I am really upset!! believe it or not I returned from a 2005 bullet proof T&C only to buy a new 2008 loaded. Expecting the same, if not improved experience, the brake design and metering is totally unacceptable. Having changed the front brake pads at 23,000 miles only as a pm preventive maintenance move, at 35,388 the whole front system will now have to be replaced. The industry did go through major brake redesigns when asbestos was removed back in 1995 causing the entire industry to re-think and re-design brake systems. Dvp (design verification & prove out) is required, someone blew it and should be fired! having owned and serviced over two hundred and fifty cars, I have never seen such a deplorable release to the general public. It's really a shame but daimler Chrysler should step up to this issue or take the T&C out of production all together. Just reading all these blogs will convince NHTSA eventually that they need to react. While you and I may find the T&C a great vehicle in the market segment, the brake system is not, nor should not have been released! whoever designed this system and says they tested and proved it out had to be smoking !@#$% this van had the ability to stand above any foreign competition and to have this put a black mark on what should be a best seller is a crime.
I purchased a 2008 Chrysler T&C in September of 2008. The van first had a problem with front breaks at 18K miles. I had them replaced at 23K miles, then had those replaced under warranty at 34K miles. I went back to the dealer for front brakes again at 39K miles and they turned down the rotors and replaced the pads. At the same time my rear brakes needed to be done, and I had previously been told I would be taken care of due to all these issues, but a new tech tried to hit me for a full cost, so I, with some help, did the job by myself. I'm now back to needing new front brakes, at 47K miles. I'll do the job myself, but the lack of concern from the dealer has been disappointing. I've been told previously from the dealer tech that Chrysler knows about the problem of undersizing the brakes, but isn't doing anything about it. Some might argue due to poor sales from 2009, but I believe it would mean a large recall and cost to the company, which is now owned by the government. I've owned 2 previous Chrysler mini vans, a '1999 model, and 2005 model, the best of them was the '99 for service and repairs. Unless something changes for Chrysler this will be the last product I own from them. I'm sure you've seen similar complaints from other Chrysler minivan owners.
2008 Town and country minivan brakes are insufficient. I have to change front brake pads at 14, 000 miles. Not good. Looks like brakes were not designed to take van weight.
Premature failure on front brake pads and rotors. The front brake pads had to be replaced at 18,000 miles. Then the front rotors had to be replaced at 23,000 miles. Chrysler would not cover any of the repairs because the front brake pads were not replaced at a Chrysler dealer with Chrysler pads. Chrysler customer service said they would have paid to replace the rotors and pads had the pads not been replaced with aftermarket pads. The reason they were replaced with aftermarket pads is because at 18,000 miles when the pads wore out, I took it to a Chrysler dealer and they said they couldn't do anything about it and that it was normal wear. Obviously it's not normal. Chrysler should fix this problem by putting correct sized rotors on the vehicle. Customer service is horrible.
2008 Chrysler minivan purchased 09/08. Currently has 13370 miles. Front brakes and rotors replace at 8887 miles. Currently in service for brakes again. When I expressed my displeasure to the service rep., his response was "we see this everyday". Chrysler find this acceptable? there needs to be a recall on these sub-standard breaks that were/are being installed.
I own a 2008 Chrysler Town & Country LX. My brake pads were replaced and rotors turned at 13,300 in Oct.08. Later started feeling vibration in steering wheel when applying brakes. This occurred in early Oct.09 with around 17,000 miles on van. Took it to dealer in Jan 2010 because vibrations got so severe. Was told front rotors are glazed and worn and need replacing and pads replaced. Rear rotors need turning and pads replaced. The van has a little over 18,000 miles on it. To many problems with brakes for so few miles on van.
Brake rotors and pads on 2008 Chrysler Town & Country needed to be replaced at 23,324 miles at a cost of $735.20. Dealer wouldn't even consider resurfacing the rotors because they have had so many problems with them warping. Vehicle was purchased new on 11/10/07. Brakes have always squeaked but they said that was normal for this vehicle. Have since learned that many owners with this year of this vehicle are having similar (or worse) longevity out of their brakes. Have owned 2 previous Chrysler Town & Country's prior to this and didn't have to replace brakes until 50,000 + miles.
2008 Chrysler Town & Country brake pads had to be replaced at 15,800 miles. The brake system (rotors & pads) on the 2008 Town & Country are inadequate for this van and should be recalled.
Chrysler Town and country 2008 is on its second replacement of brakes at 30,000 miles. The brakes have prematurely worn out with no apparent reason. Van is inspected routinely every oil change at around 3000 miles and brakes are checked. However, this failure appears to be more than routine wear and tear and occurs suddenly.
2008 Chrysler Town and country---brakes. Front and rear brakes wear out under normal operations within 11,000 miles of operations. 1st set of pad and rotors were replaced at 11,000 miles and now the van has 22,000 miles and the brake squeaks are upon us again. Took it in and brakes are almost ready 15% left on rear brakes pads. Poor design and manufacture of 2008 brakes. Chrysler should be made to upgrade the rotors and pads as this is a safety concern.
The contact owns a 2008 Chrysler Town and country. She stated that the rear brakes were grinding very loud while driving approximately 35 mph. The vehicle was taken to the dealer who advised her that the rear brakes needed to be replaced at her expense. No repairs were made to the vehicle. There were no recalls. The failure mileage and current mileages were under 21,500.
The brakes on my 2008 Chrysler Town and country required replacement (brakes and rotors) with 22,000 miles on the vehicle. The brakes were checked in accordance with the manufacturer's recommendations, but were worn to the point they were unsafe three months later. This is a common problem with the 2008 Chrysler Town and country's and should be fixed because there have been accidents caused by the brake failures and this is due to the poor quality and negligence of Chrysler.
On 9/16/09, with 19849 miles, I took my 2008 Chrysler Town and country to the dealer complaining about my van squeaking while driving and that the squeaking would stop when I applied the brakes. I was told by the dealer they could not duplicate the problem and they did nothing. I took it back in on 10/9/09 with the same issue, only this time there was a very strong odor coming from the rear passenger tire. Again, I was told there was nothing wrong with the brakes and the brakes and rotors were wearing evenly and the calipers are working properly. On 1/14/10 I was driving and the noise was so loud, I drove it right to the dealer who had a mechanic ride with me. He confirmed that it was the brakes and thought it was the calipers locking up. Once he looked at the brakes he told me that I needed new pads and rotors at 24000 miles!! I asked about the calipers and they did say they would grease those for me at no charge to see if it would help, but they again stated to correct the problem I would need new pads and rotors. I have never owned a vehicle that needed new rear pads and rotors on a vehicle with less than 50,000 miles! I called Chrysler and put in a complaint and was just told today that there was nothing they could do, the brakes are a wear and tear item and it was out of warranty. I am waiting for a call back from a supervisor in the next day to take my complaint higher. I am very worried about the safety of driving this vehicle and am afraid the brakes will eventually go out.
Brakes- like everyone else- my front brakes failed at 20,000 miles- I complained to Chrysler but they had no interest in dealing with the problem. $650 to fix- when repairing the front, the mechanic discovered that the back were worn by 95%. I drive to and from work (highway) and to sporting events for the kids on weekends- no excessive driving or starting and stopping.
2008 Chrysler Town and country brakes system. Just passed 25000 and required all four brakes and pads to be replaced. We were told that we were really lucky to have even made it that far on the initial set. This vehicle was bought brand new and when we took it in for burning smell and squeaks on the brakes this issue was discovered and was not covered under warranty. Pleading with Chrysler Corp and the dealership resulted in nothing other than an acknowledgement that this is a known issue and had we not driven so gently they should have failed 10K miles earlier. My only hope is to file a complaint and have these brake pads recalled as improper for the vehicle. The real issue is that the replacement pads will last upwards of 40K miles.
Chrysler Town and country - worn rotors and bad brakes - just like everyone else. Cost me $350 to fix - only 19K miles on vehicle. Grinding noise started about five days ago. One completely trashed rotor, one severely grooved, had back brakes 'cleaned' - shouldn't have to replace brakes on a 1.5 year old vehicle with so few miles on it. Tahoe doesn't need them at 50K!
A D V E R T I S E M E N T S
- New Baltimore, MI, USA