This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While driving down the highway, we heard a very loud explosion sound. It was so loud, that at first, we thought that there was an accident behind us. Our rear van window had a whole approximately 12"X14" on the driver's side. Each corner of the window also had large chunks of glass missing. Large cracks were running horizontally through the glass. We had no cars directly around us, did not recently drive under an overpass, and had no object inside of the van that could have caused the glass to explode. This is the second time that we have had this happen to this vehicle. The first time it occurred, the car was parked in a parking lot, and when we approached the van, we saw the glass had shattered and was outside of the van on the ground indicating that no one had broken into the van.
The contact owns a 2007 Chrysler Town & Country. The contact stated after pushing the rear door ajar button, the rear window suddenly shattered without warning. The vehicle was not diagnosed by the dealership nor was it repaired. The current and failure mileages were 75,000.
- Mahopac, NY, USA
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- Ashtabula, OH, USA