This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Saturday, December 22, 2018 - we were returning home after visiting out of town relatives for the winter holidays. The van stalled on us (entire family of four plus one aunt-five people total in our van) in the middle of the road! I was a panicking fearing we could all die that instant! we were very lucky to safetly get the van to the side of the road with the rolling momentium the van still had despite the engine turning off, no power steering, and no power brakes! my wife had been telling me (started about five years ago) that the van randomly stalls while in traffic and I had been researching the issue online continuously when I had free time and remembered the random stalling issue. No trouble codes came up when the van stalled on Saturday, December 22, 2018. After reasearching what others have posted online, this issue seems like a class action law suit needs to be filed for it because of the severity of the issue (putting families lives at risk, thats the main purpose of buying a van, to take your family places).
When driving in heavy rain and standing water the power steering will go out. Water somehow gets the belts wet, which have a loud screeching sound, with that the power steering will fail which has almost caused me to wreck the vehicle several times. This problem is ongoing and has happened since I came into possession of the vehicle.
My wife had just filled up the van with gas and, while driving down the road, she said she heard some "chimes"...then all power to the van shut off. No power steering, traffic in front and behind her. I see that others on this site have had the same problem after getting gas. The van only has 56,000 miles. I'll be calling Chrysler tomorrow. I did get the lifetime powertrain warranty back in 2007 when purchased. I was not pleased to read that the ntsb would not require a recall from Chrysler until more evidence ( ie motor vehicle accidents and/or fatalities) occur. My wife no longer feels safe driving the van with our two youngs boys.
While the vehicle is in motion and I drive slowly or fast through a large puddle of water the water splashes up and I loose power steering. The steering becomes difficult to manage once out of the water and about 30 seconds later the power steering returns. No other time do I loose power steering. Daily the van makes loud noises like a whistling/purring or a ting once starting the car in the morning which a different customer attributed to the power steering possibly. Also the whining or whistling noise does increas with excelleration. It is weird. This has been happening since April of 2011 when I bought it used from the dealership.
After filling my gandmothers gas tank on her 2007 Town and country we pulled onto the street and the whole car stalled out and I lost control of my steering wheel and breaks. If it hadn't been for quick reaction time on my part. We would have been in a collision. It's never had a problem before. In order to gain control back I had to throw the van in park and then it restarted and drove with no problem home.
- Tucson, AZ, USA
Search CarComplaints.com for these popular complaint phrases...
Chrysler Town and country 2007- shortly after refueling the vehicle, with no warning the RPM's will drop and the engine will stall. This event usually happens as I am merging into traffic from the gas station. This is a very dangerous situation because the power brakes and steering assist is lost during a stall!
Someone is going to get seriously injured if Chrysler does not address the fueling problem in its vehicles. After fueling, my van will either begin sputtering and then stall or stall without warning. I recently fueled at a gas station on an exit off of interstate 70. Upon entering the highway from the on ramp, my van stalled. Fortunately, the tractor trailer approaching me in my lane was able to swerve into the adjacent lane and avoid hitting me. I took my vehicle to the Chrysler dealership service department where I have the vehicle serviced and told them about the problem. They said they are "hearing about this issue more and more" and simply advised me to "not fill up the van with gas all the way". they also mentioned that Chrysler 300 models have the same issue. What is being done about this problem?
After refueling the van will sputter and sometimes shut off. Would hate to be on a major highway or intersection when this occurs. Hate getting any gas any more.
The contact owns a 2007 Chrysler Town and country. The contact stated that after starting the vehicle, a whining noise emitted from the steering wheel. The contact indicated that after approximately 10 minutes the noise would stop. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the problem. The failure mileage was 45,000.
The contact owns a 2007 Chrysler Town and country. While driving approximately 5 mph, the steering wheel seized. The failure occurred on seven occasions. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The approximate failure mileage was 140,000. Updated 11/14/14
Pretty much ever since I've had the car, I will occasionally be driving and bump the key with my knee, turning the van off altogether. The power steering stops working with the engine off, so I have to try to turn on my hazard lights and carefully navigate to the side of the road to put the van in "park" again so that I can restart it (I can't restart it while I'm still moving). I am very, very careful to try to never even touch the key with my knee so that this doesn't happen, but it still does occasionally.
The contact owns a 2007 Chrysler Town and country. The contact stated that when turning the steering wheel left or right there was a squealing noise and the wheel would not turn. The vehicle was taken to a mechanic who replaced the power steering pump and the rack and pinion. A week later, the failure recurred and the vehicle was taken to an authorized dealer who kept the vehicle for three days but could not duplicate the failure. The dealer notified the manufacturer who sent the contact a letter explaining the failure and what actions they were taking. The notice stated that the failure was dry park and normal operations of the vehicle. They offered no further assistance. The failure mileage was 83,900 and the current mileage was 99,600.
2007 Chrysler Town and country with 48K miles on it notice whinning noise from front end sounded like power steering as well as a rattling noise coming from under the front end when driving also a noise that sounded like a one driving over rumble strips on the road when you turned left took to independent mechanic and was informed that the rack and pinion needed to be replaced. Once replace the whinning noise was corrected but the rattle and the rumble strip noise still remind the mechanic than said the struts and ball joints were bad and they needed to be replaced he was very surprised due to the newness and low mileage of the vehicle.
The contact owns a 2007 Chrysler Town and country touring. The contact stated that the power steering reservoir failed and the screen filter had become clogged with oil. When the screen became clogged it would deprive the steering unit or receiving any fluids needed to operate correctly. The dealer replaced the power steering unit and water pump. The contact stated that the exact same failure recurred in approximately one year and the power steering pump and water pump was replaced a second time. The manufacturer was contacted but did not offer any assistance. The failure mileage was 68,000 and the current mileage was 87,555.
The contact owns a 2007 Chrysler Town & Country. Whenever the driver attempted to engage the brakes at 15 mph, a very loud grinding noise was heard from underneath the vehicle. She took the vehicle to the dealer and was informed that the rack and pinion steering was leaking and needed to be replaced. She was also informed that a new water pump was needed because of how the vehicle was constructed. While the vehicle was at the repair shop, the contact found numerous complaints online for the identical failure on the same make and model vehicles. The dealer stated that they would be responsible for the parts, but she would be responsible for the labor. The vehicle was replaced and the contact believes a recall should be issued. The failure mileage was 37,000 and current mileage was 44,000.
A D V E R T I S E M E N T S
- Fresno, CA, USA