This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Fill-up gas after 1.5hours of highway travel. Off from the gas station joining a busy street at ~10mph, van stalled. I had wife, my son and two friends - it was a nerve wracking incident. The car behind us had to swerve to next lane to avoid rear-ending us. Stalling continue to happen everytime I fill-up. Thus I would volunteer my vehicle if further testing is needed to investigate the root cause of the issue.
Someone is going to get seriously injured if Chrysler does not address the fueling problem in its vehicles. After fueling, my van will either begin sputtering and then stall or stall without warning. I recently fueled at a gas station on an exit off of interstate 70. Upon entering the highway from the on ramp, my van stalled. Fortunately, the tractor trailer approaching me in my lane was able to swerve into the adjacent lane and avoid hitting me. I took my vehicle to the Chrysler dealership service department where I have the vehicle serviced and told them about the problem. They said they are "hearing about this issue more and more" and simply advised me to "not fill up the van with gas all the way". they also mentioned that Chrysler 300 models have the same issue. What is being done about this problem?
The headlights randomly go out while the switch is in the on position. They may work fine for 10 minutes or an hour, then go dark. If I wiggle the headlight switch I can sometimes get them to come back on briefly, but it is truly hit and miss if they will stay on or not. There does not appear to be any particular 'sweet spot' on the switch and it does not appear to be affected by smooth or bumpy roads. It is quite scary and dangerous especially on the dark mountain roads I have to drive.
The horn started activating on its own, lasting 2-3 minutes at a time while driving. This has persisted since that date. The vehicle was taken to the dealer who informed me that the issue (after diagnostics) was the airbag in the steering wheel is slowly expanding causing the contacts on the horn to activate. They also indicated that the airbag could have deployed without notice. This could have resulted in an accident which it did not in this case as I took it quickly to the a dealer, where it sits today. The dealer assistant service manager also indicated they have heard of this issue I have happening on the rare occasion. This not from normal wear and tear and I feel it should be researched before someone is injured or killed should the airbag deploy. I also think Chrysler should be required to provided repairs to these vehicles, I have sent a request to Chrysler as well. Thank you for your time in this matter.
Pretty much ever since I've had the car, I will occasionally be driving and bump the key with my knee, turning the van off altogether. The power steering stops working with the engine off, so I have to try to turn on my hazard lights and carefully navigate to the side of the road to put the van in "park" again so that I can restart it (I can't restart it while I'm still moving). I am very, very careful to try to never even touch the key with my knee so that this doesn't happen, but it still does occasionally.
- Olathe, KS, USA
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The contact owns a 2007 Chrysler Town and country. The contact stated that the map lights positioned over the front driver and passenger's side dash did not operate. While removing the bulbs, the contact discovered that the plastic socket assembly that housed the light bulb had burned and melted. The vehicle was diagnosed by the dealer but not repaired. The manufacturer was not notified. The failure mileage was 65,000. Updated 7/14/14
Front courtesy lights have melted in their sockets and tail light is showing signs of starting to do the same. Turn signals have gone crazy: Sometimes they work as they should, other times they don't work at all, at times you have to use the lever over and over again to get them to engage. The worse part is that at times if you choose the right, the left comes on. We feel both of these issues could potentially be very serious safety issues. They both seem to be electrical issues the lights could present a fire hazard and the turn signals could be the cause of an accident.
While moving in reverse around three to five miles per hour, the four-way emergency flashers activated and the passenger power sliding door opened approximately one to three inches. After coming to a stop and while shifting to drive the power sliding door completed the opening cycle. The passenger power sliding door was then unresponsive and had to be manually closed. One day prior to the incident the passenger power sliding door began showing symptoms of electrical problems. When opening, the door would stop just a few inches from the latch. When closing, the door would stop just a few inches from the latch.
The passenger side sliding door will not open from the inside. The electric door release won't work and now the manual door release won't work. People are trapped inside. Only way out, is to open it from the outside to release the people inside.
After fill in gas in gas station, drove about 3/4 miles, trying to make a right turn at an intersection, suddenly the car lost power. Engine stopped, no power steering, no brake. Finally the car stopped at the opposite side of the street. After several minutes, turn the engine back on, then everything back to normal.
During a low-speed local trip (less than 2 miles, 45 mph max) acrid smoke starts coming out front A/C vents. Stop, turn off ignition. After merely describing the problem to an experienced mechanic, he says he knows what the cause is and proves it by removing the glove compartment to reveal a fried wire and nearby heat-damaged parts. He adds that many Chrysler-built (also GM-built) vehicles had caught fire because of this very reason. The A/C blower motor had started drawing too much electrical current (reason unknown*) which caused its wire to get hot enough to burn its own insulation plus melt nearby plastic parts. The wire is, obviously, undersized for a nominal overload. ( blower was still blowing as it always had, and had never blown its fuse.) as an electronics technician with 39 years' experience in engineering, I find the use of wiring too small in gage to safely handle the full load rating of its branch circuit (as determined, in this case, by the blower fuse amperage) to be appalling. The national electrical code protects us in our homes from such dangerous electrical design, why isn't there a code to protect us in our highway vehicles as well" what other undersized wires in my car are waiting to set it on fire? what such wiring in other makes and/or models" youtube provides graphic evidence of what can happen when a car burns, even when no crash has occurred.
Slider doors on my minivan will not open and close completely electrically. Chrysler has admitted there is a problem with a short in the wiring harness by recalling certain vehicles. On my car there are times when the door cannot be opened manually or electrically from inside the car. There have been some cars that started on fire. Why doesn't Chrysler admit they have a big problem for many years and recall these vehicles and correct the problem before they have a severe problem.
Van has an automatic rear hatch door that closes up and down. The key fob has a button that must be pushed twice to close or open the rear hatch. There have been four incidents where the door has closed on its own. One of these incidents was verified by a family member who was using the vehicle and had not pushed the buttons and the door just came down on them. In two of the incidents an elderly person was hurt and had to go to the doctor and in one case the hospital.
Three incidents of the same happening. Last incident while driving at 70mph on interstate, the motor shut off, the speedometer registered "0" and the gas gauge registered "0". I was forced to make my way cautiously to the shoulder of the road. After calming down from the fright, I was able to restart the care and resume the trip. The first time this happened at 45mph on city street and the next time while pulling into a parking lot. Very dangerous. May have been rear ended as the car slowed down drastically.
I was driving at interstate speed, 70 mph, and the car shut itself off--lost all power. I was forced to carefully change lanes, and ease my way to the shoulder. The odometer read 0 mph and the gas gauge read empty. This was unsafe as I could have been rear-ended or side swiped. This was the third occurrence. The mileage is 40,500.
The contact owns a 2007 Chrysler Town & Country. While driving approximately 25 mph, the airbag light appeared on the dashboard, moments later, she noticed that the entire dashboard stopped functioning. The vehicle has not been diagnosed by the dealer and there were no prior warnings. The current and failure mileages were 54000. Updated 11/23/09. The consumer stated the vehicle has no brake lights when stopping, except the tailgate light. Also, the blinkers and hazard lights are inoperative. Updated 11/24/09
The contact owns a 2007 Chrysler Town & Country. The contact stated that the vehicle has a rear parking assist warning mechanism that beeps when reversing within one foot of an object. The dealer stated that they could not repair the mechanism and referred him to the manufacturer. Daimler Chrysler stated that the mechanism was working according to specifications. The contact felt that the mechanism did not provide adequate warning. The current and failure mileages were less than 24,000.
Major failure of the electrical accessories: No A/C no nav/stereo/ves no automatic doors no instrument cluster engine dying sporadically external lights won't turn on wipers won't turn off windows won't operate white smoke coming from under the hood.
Car was in our driveway, not running. Horn, lights, wipers - everything started going at once, smoke was coming from under the hood and the car was trying to start. We couldn't turn anything off. Called 911, fire dept. Unhooked the battery and took out the electrical box. Had the car towed back to the dealer.
- Oswego, NY, USA
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A D V E R T I S E M E N T S
- Battle Creek, MI, USA