This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My 2006 Chrysler Town and country has a whine in the steering. After researching on-line and talking to local mechanics this is a very common and costly issue. The minimum cost I have found is around $800. Chrysler to my knowledge has not stepped up and addressed this. A 2 yr. Old vehicle should not have this problem.
The contact owns a 2006 Chrysler Town and country. The contact stated that his 30 pound infant pulled on the automatic transmission lever while no key was in the ignition. The vehicle began moving and crashed into a stop sign. The dealer stated that a pin in the steering column failed and needed to be replaced at the cost of over $1,595. The technician further stated that it normally takes excessive force to break that pin, which is impossible for a 30 pound infant. The steering column did not lock properly to prevent the gears from shifting. The vehicle has not been repaired. He is in the process of notifying the manufacturer. The VIN was unknown. The failure and current mileages were 46,000.
I own a 2006 Chrysler Town and country van. I noticed a whining moaning sound coming from the front of the car. I took it in to Chrysler today and was told it was the reservoir power steering. This van only has 42,000 miles on it. I have been looking on the internet and there are many mant posts about the same problem that leads to bigger problems...like the steering rack. I think this issue needs to be addressed by Chrysler and a recall issued. These vehicles should not be doing this over and over. I do not drive the van rough or excessively. I am a mother of 3 children. We just drive. This repair was not even covered on the extended warranty. That makes no sense. Please look into this and make Chrysler do something about it.
The contact owns a 2006 Chrysler Town and country. While turning or merging to the right, the steering freezes. On October 29, 2007, the contact was nearly struck head on by oncoming traffic when the steering wheel froze in place. The failure usually occurs at intersections where water drains off the road or when driving over a pot hole; however, it always occurs when steering to the right. The dealer stated that it was a design flaw. The contact is filing a law suit under the lemon law. The speed was unknown. The current and failure mileages were 18,200.
- Irving, TX, USA
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- Maryville, TN, USA