This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2006 Chrysler Town and country. The contact stated that the air bag warning light remained illuminated. The vehicle had not been diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 32,000. Updated 1/23/15 updated 02/18/15
The contact owns a 2006 Chrysler Town and country. The contact stated that the check engine and air bag warning light illuminated. The vehicle was taken to a private mechanic where it was diagnosed that the air bag sensor needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 57,000.
Side impact causing vehicle to be spun around approximately 200 degrees. Total damage to side of van and side airbags did not deploy. Very dangerous for children riding in rear seats.
While driving the vehicle the airbag light comes on for periods of time and then goes off. We had it looked at by a mechanic who told us that the front airbag sensors are defective and need to be replaced. I called Chrysler customer care because I know there was a recall issued for this same defect however are VIN # was not among the vehicles recalled. It is clear that my vehicle has the same defect that the vehicles in the recall have. We can not afford to have this fixed on our own and are hoping that by filing this complaint, along with others that I am sure have been filed, Chrysler will extend the recall to all Chrysler Town and country that are having this problem. Until then we are taking our chances driving a vehicle that we bought for its safety and reliability. I am disappointed that Chrysler has not held up their end of the deal in providing good customer care and will shop other makers when it comes time to get another vehicle.
- Amsterdam, NY, USA
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Airbag light continues to stay on. This vehicle was first sold in California, therefore it does not automatically apply to the J38- airbag sensor safety bulletin. This could be a serious safety issue that Chrysler should repair at no charge to the customer.
I was drive on I-94 when my air bag warning light came on. I found there is a recall for the front air bag sensor on 2005 & 2006 Chrysler mini vans NHTSA action number: RQ09003. Chrysler's customers satisfaction notification J38. I called my dealer and Chrysler and have been told there are no recalls on my vehicle. The recall was for mostly northern states. I currently live in Michigan but the van is originally from Florida. Chrysler said this may be the reason it doesn't show recall. But said there was no way to get the recall added. How do I get Chrysler to repair this very serious safety issue.
My 2006 Chrysler Town and country touring edition with 77,000 miles has had the air bag light on. When I checked online to find out what it means, I found that there was a recall. I set up an appt. At a Chrysler dealership to have it fixed, but found that my car was not included in the recall even though I am having the exact same problem described in the recall. I call Chrysler's 1-800 number and found out that my car was manufactured on May 26, 2006, one month after the April 5, 2006 deadline for the recall. My car is not included in the recall. However, I am still left with the airbag light on and the same problem that the recall outlines. No one at Chrysler was willing to talk with me to remedy the problem. I was told that I would need to repair it at my own expense.
I took Chrysler to dealer for sensor check--parts had to be ordered--at a later date I took vehicle back to have parts installed--I picked car up in the afternoon and as I'm leaving their lot the airbag light went on--I started to go back and the light went out--I turned the corner and the light went on. I stopped in front of the building and went inside.after about 20 minutes I was told it could be wiring --clockspring.I called Chrysler and after going through 2 people I was told Chrysler may or may not pay for this, or part of this but I must have it done by the dealership.I asked how dangerous this was and received no answer.I have checked this problem out and it only happens on turns.I'm the owner of a private garage for over 30 years so I know a little about working on vehicles. Looks like I'm going to repair a safety problem that should be done by Chrysler myself. Shame on Chrysler !!!!
My airbag light came on so I went online and found out that there was a recall on the sensor in my area. I took my van to the dealership to be fixed. When they were done they told me that is was going bad, but the airbag light was not due to the sensor. It was due to my clock spring in my airbag system. I have not been able to fix it due to the cost, but the more investigative work I have done, this is another issue that is a major problem with this year and make. I have also noticed that it was a problem for past years of this vehicle and they need to make some changes on the product that is being used.
The contact owns a 2006 Chrysler Town & Country. The contact stated that the front air bag warning lamp illuminated. The vehicle was not taken to the dealer. The manufacturer was made aware of the failure who did not offer any assistance since the vehicle was not included in NHTSA campaign id number: 10V008000 (air bags:frontal:sensor/control module). The vehicle was not repaired. The failure mileage was 23,000 and the current mileage was 53,000.
I have a 2006 Town and country limited minivan with 49,000 miles on it. The airbag warning light on dash board comes on intermittently. It started at 48,000 miles. There is no pattern to it. I called Chrysler to check on recall after reading the plethora of complaints on the internet of this same problem. Chrysler said my car is not part of recall and will not assume responsibility for problem thus they will not repair it. I am praying for a class-action suite against the company to force them to take care of this issue. It sounds like every 2005-2006 T&C has this manufacturers defect.
The contact owns a 2006 Chrysler Town and country. The contact stated that the air bag warning lamp illuminated while driving. The vehicle was not taken to the dealer. The manufacturer was made aware of the failure and did not offer any assistance since the vehicle was not included in any recalls. The vehicle was not repaired. The failure mileage was 91,000 and the current mileage was 114,000. Updated 6/7/12
The contact owns a 2006 Chrysler Town and country. The contact stated that at engine startup, the air bag warning light was illuminated. The vehicle was taken to the dealer and the manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 86,000 and the current mileage was 87,000. Updated 03/16/12
I found out recently that Chrysler had a recall on air bag sensors on the 2006 Chrysler Town and country. The defect could cause the air to malfunction in an accident. I was never notified of this recall. I contacted Chrysler about it and they said since I am the second owner of the vehicle, I was not contacted. They only contact the first owners.
The contact owns a 2006 Chrysler Town & Country. The contact stated the air bag indicator light illuminated. The vehicle was taken to a dealer who stated that there was a faulty frontal sensor control module. The manufacturer was contacted who stated that the vehicle was not included in any recalls. The vehicle was repaired. The failure mileage was 47,500 and current mileage was 48,600. Updated10/13/11 updated 11/04/11
The contact owns 2006 Chrysler Town and country. The contact stated that air bags frontal sensor/control module (10V008000) was related to her vehicle. The recall affects vehicles in cold climate states and at the time the contact lived in Arizona. The contact recently relocated to Indiana and would like the recall repaired on her vehicle. The manufacturer informed the contact that the remedy could not be performed because the VIN was not a part of the recall. The contact stated that the air bag could deployed due to the cold weather in the state and fears that it could cause an injury. The contact wanted the manufacturer to perform the remedy repair under the recall before the defect occurred while driving. The failure mileage was 80,000.
The contact owns a 2006 Chrysler Town and country. While driving approximately 55 mph the air bag light came on. The contact stated that the air bag light stayed on. The vehicle was repaired five times for the failure. The dealer replaced the sensor four times and the harness was also replaced one time. The vehicle was taken to the dealer for the failure. The part had been on back order since April 2010. The failure mileage was unknown. The current current mileage was 121,000.
Airbag light...the computer said the right front airbag sensor is bad....there is already a recall for the make, model and year of the vehicle but Chrysler says not for my VIN.
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- Ervin, TX, USA