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Chrysler Defect Investigation AQ10001: Fleet Vehicle Recall Completion Audit
2006 Chrysler Town & Country
Fleet Vehicle Recall Completion Audit
Unknown Or Other
- Summary
- On November 18, 2010, NHTSA's Recall Management Division (RMD) opened an audit query (AQ10-001) to investigate recall remedy completion by rental car companies on safety recall campaigns.It was expected to provide the agency an indication of how completely and how quickly rental car fleets perform necessary recall-related remedies on the vehicles owned and then rented/leased for use on the roadways.RMD queried three (3) major motor vehicle manufacturers (Ford, Chrysler, and General Motors) and requested data regarding completion figures for fifteen (15) discreet safety recalls.Analysis of this data demonstrated that rental car recalls completion was neither complete nor consistent.The rental car companies representing the largest market share in the industry were then queried as to their respective policies for the rental, lease, and sale of vehicles with open recalls.The data and responses from the manufacturers and the rental car companies can be found in the document repository by accessing the ?Associated Documents link above.In December 2015, Congress enacted the Fixing America's Surface Transportation (FAST) Act.One section of the Act prohibits rental car companies from renting, leasing, or selling motor vehicles subject to open safety recalls.With the passage of the FAST Act and its prohibition, there is no continuing need for the agency to investigate rental car recall completions.Accordingly, this investigation is closed.The agency reserves the right to open any future investigations, including audits of individual recalls, or groups of recalls, or rental car companies, to examine more closely safety recalls performance and completion issues in this area.
- Documents (65)
- DOLLAR THRIFTY EXTENSION REQUEST
- 3-17-11 LETTER TO ENTERPRISE
- 3-17-11 LETTER TO HERTZ
- 3-17-11 LETTER TO DOLLAR THRIFTY
- GM 2-10-11 SUPPLEMENT
- FORD EXTENSION REQUEST
- 4-20-11 HERTZ LETTER
- GM IR RESPONSE 2-1-11 RESUBMISSION
- DOLLAR THRIFTY EXTENSION REQUEST
- HERTZ IR RESPONSE
- 2-23-11 CHRYSLER RESUBMISSION
- OPENING RESUME APPROVED
- IR LETTER TO FORD
- IR LETTER TO CHRYSLER
- IR LETTER TO GM
- 3-4-2011 ENTERPRISE LETTER TO NHTSA
- JOINT LETTER TO NHTSA 3-3
- AVIS BUDGET LETTER 3-7
- GM IR RESPONSE LETTER
- FORD IR RESPONSE LETTER
- HERTZ LETTER TO NHTSA 3-15-2011
- AVIS BUDGET IR RESPONSE LETTER
- ENTERPRISE IR RESPONSE
- MEMO TO FILE ENTERPRISE
- DOLLAR THRIFTY IR RESPONSE
- MEMO FILE HOUCK MEETING 12-2-11
- MEMO TO FILE HERTZ
- LETTER FROM ARENT FOX 06/03/2011
- 6-22-11 ENTERPRISE LETTER TO NHTSA
- UPDATED CHRYSLER IR RESPONSE 3-10-11
- IR TO MFR - IR LETTER TO CHRYSLER DATED 10/14/14. * 10/17/2014 * p
- IR TO MFR - IR LETTER TO BMW DATED 10/14/14. * 10/17/2014 * p
- IR TO MFR - IR LETTER TO FORD DATED 10/14/14. * 10/17/20174 * p
- IR TO MFR - IR LETTER TO JAGUAR LAND ROVER DATED 10/14/14. * 10/17/2014 * p
- IR TO MFR - IR LETTER TO MERCEDEZ-BENZ DATED 10/14/14. * 10/17/2014 * p
- IR TO MFR - IR LETTER TO TOYOTA DATED 10/14/14. * 10/17/2014 * p
- IR TO MFR - IR LETTER TO VOLKSWAGEN DATED 10/14/14. * 10/17/2014 * p
- 2014-10-18 MCCASKILL AND BOXER TO NHTSA
- BINDER1 ALLIANCE SUBMISSION TO NHTSA REALLIANCE RENTAL CAR RECALL
- ALLIANCE RENTAL RECALL LEGISLATIVE PROPOSAL 9-9-14
- VOLKSWAGEN 10-2014 IR RESPONSE
- TOYOTA 10-29-14 IR RESPONSE
- MERCEDES-BENZ RESPONSE
- FORD 10-29-14 IR RESPONSE
- CHRYSLER 10-29-14 IR RESPONSE
- BMW 10-27-14 IR RESPONSE
- VOLVO 10-29-14 IR RESPONSE
- 11-12-14 SUPPLEMENTAL ALLIANE ANALYSIS
- 2-26-2011 NHTSA CORRESPONDENCE TO FORD
- 3-17-11 LETTER TO AVIS BUDGET
- CHRYSLER IR RESPONSE LETTER
- 7-22-11 Hertz Supplemental Submission
- LETTER TO ENTERPRISE 11-30-2011
- LETTER TO DOLLAR 11-17-2011
- 11-15-2011 LETTER TO AVIS
- Ford Confidentiality Response 2-6-11
- CLOSING RESUME APPROVED
- MFR IR RESPONSE LETTER
- 12-21-11 ENTERPRISE IR RESPONSE LETTER
- 12-21-11 HERTZ IR RESPONSE LETTER
- LETTER TO HERTZ 11-30-2011
- JAGUAR LAND ROVER 10-27-14 IR RESPONSE
- IR TO MFR - IR LETTER TO VOLVO DATED 10/14/14. * 10/14/2014 * p
- IR TO MFR - IR LETTER TO MAZDA DATED 10/14/14. * 10/17/2014 * p
- MAZDA 10-28-14 IR RESPONSE
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