This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While driving on the highway van shut off. This has happened five times very scary. We had took it to the Honda and they told us they can not find anything wrong with it. We do not know what do next. We use the van for are 4 kids. Thank you.
I have had multiple incidents with my van of it totally shutting down while driving both at high speeds and low. I have had it checked by Chrysler and they replaced a cam shaft sensor twice. The vehicle always restarts but all but one of the incidences when it shut down have left me/us in a very dangerous situation. Chrysler tells me they can not diagnose unless I do not restart the vehicle. I have a case # with Chrysler of [xxx]. the most recent incident was on vacation in Florida 2/14 at highway speed and it was to dangerous to not restart and go. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
Power steering started to whine. I took it to a Chrysler dealership. They said I needed a power steering kit and fluid change. They also said the water pump was leaking. Only thing is I took it to the same dealership at 22,000 miles with the same power steering problem, that was only 12,000 miles ago. Do I have to have the power steering redone every 12,000 miles"???" and isn't 32,000 a bit early for water pump leak. I think Chrysler should pay.
2006 Chrysler Town and country. Consumer writes in regards to problems with fuel tank and vehicle stalling after fueling, the fill tank hose clicked off. No further topping off the vehicle. The consumer stated he would travel from once city block to sometimes ten, then the engine would stall.
When purchased in 2009 the vehicle had a just under 36000 miles on it and needed the electronic lock/unlock mechanism replaced on the passenger rear door. At ~40000 we had to replace the rotors and brake pads. We bought ceramic brakes with life time warranty. Vehicle returned to the service station 4 times in the next 6 months for squealing/grinding brakes. Each time they had to shave the rotors because they were warped. We were told this was a default with T&cs. We again need new rotors. The awful grinding noise when braking is horrific. Late 2010 the air bag light started randomly going off and on when turning the wheel. Though I am registered at Chrysler.com I never received recall information but have recently found there was a recall for this exact thing. Now, at just turned 64000 miles we need a new engine because of a rod. Yet again we were told by two different service stations that this was an issue with these vehicles. Frustrating does not even begin to describe what we are going through now. 1 parent out of work for a year and 4 children to support which requires a vehicle to drive to work since the area does not believe in mass public transit outside of riding a minimum of 4 buses to go 20 miles.
- Durham, NC, USA
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The contact owns a 2006 Chrysler Town and country. While parked, the contact noticed the check engine light was illuminated. The vehicle was taken to an independent mechanic where the mechanic advised that the fuel exhaust recirculation sensor had failed and would need to be replaced. In addition, the dealer stated that the steering rack assembly also needed to be replaced. The vehicle was not repaired. The approximate failure mileage was 65,000.
During the first incident, I lost all power to my engine, most of my gauges, and my power steering while driving 35 mph. I pulled my car over to the side of the road and it wouldn't restart immediately. The dealership had my car for aprox. 5 days and couldn't find anything wrong. About a month later, the car stalled the same as before, except this time it was right after I started the engine and began pulling up the driveway. Aprox. 8 minutes later, it stalled again, with the same problems as in the first incident a month previously; however, this time I was driving 50 mph on wet country roads. I suddenly lost my heating/forced air, my engine, and most of my gauges. I didn't loose my power steering immediately. While I was still moving at 50 mph, I put the car from drive into neutral, restarted the engine, and put the car back into drive. A few seconds later, it stalled again, but I noticeably lost the power steering immediately that time. I was able to safely pull the car over, turn the ignition to off, then restart the car. I drove from there to the dealership without further problems. The dealership has had my vehicle for 10 days so far, and cannot locate or diagnose a problem. In every incident, there was no warning whatsoever. The car didn't make any unusual noises or behave erratically. One moment I had power, and the next I didn't. I simply lost the ability to accelerate my vehicle, lost my power steering, my engine stopped running, and the gauges all dropped to zero. No warning lights of any kind ever came on, and I didn't loose the electricity to my dash, radio, etc. Though I lost the blowing warm air/defroster function that had been turned on.
The contact owns a 2006 Chrysler Town & Country. The contact stated that the air conditioner, rear right door baby latch and the climate control have stopped working. The contact stated that the vehicle continued to burn oil and the climate control failed. The vehicle feels that the failure was related to an electrical issue, but the dealer has repeatedly stated that the vehicle does not have any problems. The dealer also stated that the oil was burning normally. The failure mileage was 40000 and the current mileage was 61000.
The contact owns a 2006 Chrysler Town and country. While having the oil changed by an independent mechanic she was informed the vehicle was low on oil. The oil was replaced. Approximately 3 months later while having the oil changed by the same independent mechanic she was informed the vehicle must be burning oil because it was again extremely low on oil and there were no leaks. The oil was again replaced. Approximately 3 months later while parked the oil light began illuminating on the dashboard. More oil was added to the vehicle and the oil light stopped illuminating. The vehicle was taken to an authorized dealer where she was informed it was burning oil at a normal rate so it was not repaired. The failure continues to recur. The failure mileage was 45,000 and the current mileage was 59,000.
Power steering malfunctions on my Chrysler 2006 Town and country. The gear for the rack and pinion steering and the crankcase vent valve were replaced in March 2008. It is now happening again. Chrysler needs to recall these vehicles and fix them correctly.
The contact owns a 2006 Chrysler Town and country. The contact was driving approximately 20 mph on normal road conditions. There was a loud whining noise coming from the engine compartment. The failure occurred whenever decelerating and traveling at an high speed rate. The vehicle was taken to an authorized dealer on three separate occasions for the identical failures. The technician was unable to locate the problem. The vehicle has not been repaired for the failure. The failure mileage was 20,000. The VIN was unavailable.
Second time the engine has just shut off while driving. First time 3 months ago, called the dealership where vehicle was leased from they never called back. Happened again (10/25/2007)on the highway, van engine stopped coasted to service drive and then restarted.
A D V E R T I S E M E N T S
- Ocala, FL, USA