This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Airbag sensors were corroded and cracked causing the airbag warning on the dashboard to display -- warning driver that the airbags were inoperable and would not provide the enhanced airbag protection as these sensors were designed to do. In other words, the airbag would not deploy if a front end collision occurred.
Received a safety recall from Chrysler about a safety issue for dashboard light several years back. Made appointment with Chrysler dealer and when I went there, they said they didn't have the part. They sd they would call me back.... never called me back..... several lights still staying after engine is put into gear.... never sure when to check brakes.... ABS system.... even engine check comes on and off occasionally.... was there ever an electrical problem acknowledged by Chrysler Town & Country lg stow and go models"?"
I have multiple issues with my 2006 Chrysler Town and country. The first is that it cuts off unexpectedly. This has happened multiple times most luckily while stopped at an intersection or stop light but it has cut off on the interstate recently. It also has a light issue, the lights will cut on and off by themselves, I have woke up during the night to find the headlights shining in the house when they do this there is no way to cut them off, they will eventually cut off by themselves. Another problem I have is the power steering whines when I drive it especially down the highway. I have checked the fluid and it is full.
Description of accident ~ van slid on ice, hitting a mailbox. Both the upper and lower airbags exploded with a pop-like sound, similar to gunfire, emitting terrible smoke and sharp debris, which smelled as though the car caught fire. Noticed several holes punctured as the airbags reached their maximum capacity, showing large burnt-like holes. Both my daughter and I were in the car. She was in passenger's seat, with her backpack in lap, which saved her from injury, thank goodness! unfortunately, my legs were pinned in vehicle, burnt and cut by the airbags & debris. Upon the ambulance's arrival, we noted that my daughter's safety belt needed to be cut, since it would not release for her automatically. She was cleared through the paramedics to head on to school. The paramedics stated that I may have blacked out for a bit, and felt that I most likely had whiplash. Their other concerns were the major pain in my left shoulder, and noted the need for me to be seen by a doctor right away. I was driven to the hospital. To date, deep bruising is still extremely apparent, along with being painful. Major scaring remains on both legs due to being burnt and cut. My shoulder and back of neck continue to throb, along with acknowledgment through my doctor's referral, within chiropractic care. He indicated through an X-ray, that I have nerve damage in the back of my neck, which causes pain and numbness throughout my right arm and hand. The van was declared totaled'. please note: Pictures of both damage to my vehicle, along with bodily injuries are available. I would be happy to discuss any further details with you. Thank you so very much for reviewing my information. Should you need any additional information, kindly advise.
- Crystal Lake, IL, USA
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Driving vehicle on road, slowing down to turn right into driveway, turned on right turn signal - instead of the right turn signal coming on, the left turn signal came on. I turned it back off and tried once more - again with the same results. I made the right and vehicle immediately stalled. I could not turn my wheel, could not control steering, but luckily it was a driveway with no oncoming traffic. I was able to crank the engine and restart the vehicle and made it further into the driveway before the vehicle stalled again. Again lost steering control. Now vehicle will not start, simply turns over and cranks but no engine starting.
Issue- driver window stopped working then sometimes it closes very slowly then stops. During the winter I opened the window to get gas and window would not close. Seen same make and model with similar issues. Issue 2- air conditioner front condenser gets damage allot with stuff coming off the road especially on highway. Creates a hole and very expensive repair. 3 times are ready this happened. Issue 3 - rust forming next to tail pipe on passenger side of van. Rust spreading now to under carriage of door. To much damaged has occurred before noticing the rust on the side. Expensive repairs.
First time this happened when I was slowing down to come to a stop. The van shut down. No brakes. No steering. Put vehicle in park and it started right up again. It happened a 3-4 more times after that with similar circumstances. No rhyme or reason to when it would happen. On June 12, it happened again. On June 19, I took it to a mechanic who checked it out and said he hooked it up to different computers and couldn't find anything wrong. He drained the power steering fluid and put in new fluid. Today, on 7/29/2014, I was driving to work and slowed down to make a right hand turn and the van shut down. I had no steering or brakes as I was turning and almost hit a car on the opposite lane of traffic. I was able to pull over, put van in park and start it up again. It scared me so much I was shaking. Something needs to be fixed. It is not normal.
Issue #1: as I was driving on a rainy day and went through a puddle, I lost steering capability. The wheel just stayed in the same place that I was going in...imagine that happening while trying to turn...accident waiting to happen...I took it back to where I bought the vehicle and was told nothing is wrong with my van. I took it to another dealer and they said I have to go back to the place I bought it to get work done on it....for years I took it in to no avail...then as I made 60K miles I did a tune up on my van and changed the serpentine belt even though it did not need it and you won't believe it...my issue had went away...I didn't know I was supposed to go behind the maker and make sure my vehicle's nuts and bolts are secured on a new vehicle! issue #2: the passenger side air bag has a recall, but local dealer won't fix it, my dealer won't fix it saying I passed my 36K warranty miles what gives? I need it fixed! issue #3: as I was driving 65mph on a hwy, my van shuts off stunded I drift to the shoulder to restart and be on my way this has happened may times if I have anymore that the van key in the starter then it turns my ignition offi need this fixed this is an accident waiting to happen just like Ford and just like the ones Chrysler has just recalled.
Driving on road at 50 mph. The engine just just off. Drove off the road into woods luckily no accident. The car then started back up right away. I had to reverse into on coming traffic. I had 3 young kids in car at the time as well. Put me in a scary situation. Had work done on ignition system, tune up, belt changes and a few valve sensors replaced. Had this issue occur before with my wife.
Left turn signal turns on when right turn signal is selected and right turn signal turns on when left turn is selected. Occasionally the turn signal will not turn on at all. Also wiper blades will not turn on occasion until another action is selected (such as a turn signal) when they do turn on after another action is taken they turn on at highest speed and will not go to the speed I select until another action is taken(such as turn signal).
Over the years we've left the key in the ignition and the battery has gone dead. Chrysler had checked it out several times and found nothing wrong with the ignition switch. We've replaced the battery twice. The first battery leaked and destroyed the harness, which Chrysler paid part of. The second had partial replacement. My opinion is something is wrong. Things are supposed to automatically shut off after 15 minutes, so the battery should not have gone dead. This has happened at least 4 times. We had to charge the battery numerous times. We learned to take the key completely out. We're not sure about anything but we want the problem documented. The problem has never been solved. Since we've been fortunate not to have had an accident, I have no idea if the airbags are functional along with other things. The dates are off, but Chrysler knows when we where there.
Aux, dvd and satellite sound stopped working, then the driving sliding door wont open, then the driver side power seats stopped working, then the air bag light goes on and off. The dealer wants 110 dollars just to look at it. Any ideas ?
Ignition switch shuts off while driving and engine stops running. Possible from bumps in road or bumping key ring with drivers knee. Has happened more than three times.
The contact owns a 2006 Chrysler Town & Country. The contact stated that the map light failed to function and it was found that the sockets had melted. The vehicle was not diagnosed or repaired. The manufacturer was contacted about the failure. The failure mileage was not available. Updated 04/04/14 the consumer stated the dealer advised that there were many others with the same problem. The dealer no longer repaired the map lights. They would only replace the entire assembly. Updated 04/14/2014
When pulling out of a parking lot flames were seen in the side view mirror coming from the driver's side rear tail light. The plastic light encasing was kicked out and snow thrown on the flames. The blinkers, dash board light, and speedometer no longer work.
The interior lights intermittently go on and off. The headlights fail to turn off even when switch is off, causing a dead battery if not noticed. Headlights suddenly turn off even though switch is on.
While driving after dark the headlights turned off with no warning and would not come back on. The only way that we were able to get any headlights was to pull the turn signal lever back and hold it on high beam flash setting for 5 miles to home. This has happened before in the last month but we were able to get the lights to come back on by turning off the switch and turning it back on quickly a few times. That did not work this time and the headlights would not come back on at all for 3 days other than by pulling and holding the signal lever back. I searched the issue on the internet and found an ap article about this issue for my model year vehicle that stated this is a known issue to Chrysler caused by a faulty headlight switch and they would provide a lifetime guarantee on the headlight switch (news.yahoo.com/Chrysler-guarantees-minivan-headlight-switches-200307486.html), and that they would replace them free of charge to owner after they start having this problem. I contacted my local dealer regarding free replacement and they stated my VIN is not in the system for this guaranteed part replacement. I then contacted Chrysler regarding this repair and their response was the same as the local dealer, that there was nothing in their system for my VIN and this repair would not be covered. I am filing this complaint because this is a major safety issue, losing headlights after dark with no notice and I want to make sure that my problem is counted in your database. I am very unhappy with Chrysler's refusal to correct this issue and I will end up having to pay for this safety repair even though it has supposedly been resolved by Chrysler.
A D V E R T I S E M E N T S
- Lovell, ME, USA