CarComplaints.com Notes: What the heck happened here? A year after getting our "seal of pretty good" for the 2004, Chrysler turns around and delivers this crapwagon.
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Problem: I bought a new Dodge Caravan in 2005, had a flat tire, and there was not a spare tire underneath the van. I had never had a flat tire on this van, so why was there not a spare tire or spare tire cover underneath my car?) I had to literally get down on my hands and knees using a cellphone light to see underneath the driver's side of the car to determine why the spare would not lease. We had never had a flat in this van before and we bought it new at hayes Chrysler in oakwood, Georgia in 2005. The reason I could no get the spare tire to release was because I finally discovered, there was no spare tire nor tire cover in the spare tire storage compartment underneath my van. My son and I were stranded at approximately 11:00 pm at night on the side of I78 near fulton, Ms. Not only did I, a wife and mom, have to figure out what to do, but had to keep my son calm. He was unsure about safety. Later, when I contacted the dealership, they offered no help. After I first described the events that had taken place with my having a flat and no spare tire, the hayes Chrysler employee said, "that tire was stolen!" I replied, "exactly and we get our car serviced at your dealership so check your records and see who worked on my van." Needless to say, after checking with a manager the dealership simply said that they had performed an inspection on the car when the car was bought (inferring that a spare was on the car). To replace the spare tire and tire cover the dealership was going to charge me approximately $180. I contacted a auto salvage store and they verified that they had many complaints (not necessarily because of this dealership or for the same reasons) of people needing a spare tire and offered to sell me the doughnut sized spare tire and its cover for $50. I never thought to check underneath my new car to see if there was a spare tire. Lesson learned.
The TPMS warning light goes off every week telling me one of my tires is low. It is not just one tire. 3 of them seem to be losing air from the valve stem and I have to refill them every week. It seems the stem is made of aluminum and corrodes easily. They become brittle and can break even from washing the car or just checking the air pressure according to T&C owners.
- Springfield, VA, USA
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- Afton, NY, USA