CarComplaints.com Notes: What the heck happened here? A year after getting our "seal of pretty good" for the 2004, Chrysler turns around and delivers this crapwagon.
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I had just picked up my new vehicle from the dealer and had only 250 miles on it. I was simply driving down the road when the transmission seemed to shift into neutral and then back into gear. I quickly pulled over but everything seemed okay. I continued on and quickly discovered the transimission was not shifting out of low gear. I called the 800 number for Chrysler road service only to be told that there were no contracted service providers in the area where I was. I made other arrangements to have it towed to the nearest dealer (<10 miles away). The problem turned out to be a failed power train control module. It's been a week and they still have not fixed the problem because no parts are available. I've been given a promise date that is almost 3 weeks out.
- Reynoldsburg, OH, USA
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- Reynoldsburg, OH, USA