CarComplaints.com Notes: What the heck happened here? A year after getting our "seal of pretty good" for the 2004, Chrysler turns around and delivers this crapwagon.
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2005 Chrysler Town and country limited. When driving he hears a hissing sound in the engine compartment. A technician stated that the steering rack was leaking fluid. The vehicle will be repaired at the owners expense. The failure mileage was unknown. The current mileage was 62931. Updated 01/05/10. Updated 01/05/10.
Started hearing a groaning type noise from under the hood when turning, backing and certain other conditions about 1 year ago which I figured was the power steering pump. I finally and reluctantly returned to the Chrysler dealer to have it looked at and was told that the steering rack has a leak and that and the power steering pump had to be replaced. Of course my 3/36 warranty had expired in September 07 and I only have 39000 miles on the van. I feel this is a huge problem with these vans and there should be a recall and we should be reimbursed for our expenses which in my case cost me $1350! this could be much more serious with injury occurring if the unit had run dry and I lost control of the steering.
We purchased a used 2005 Chrysler Town and country Mar 2008. During the test drive we noted a whirling sound upon acceleration. We were told that through their 90 day warranty we can have it checked out (the car ws purchased from a Honda dealer) after purchased we took the van to a Chrysler dealer to be inspected, several problems were found including a leak in the steering rack (source of noise). The entire steering rack will need to be replaced at a cost of $840. The part is on back order due to the enormous amount of vans that need this part replaced. We would like you to look into the number of steering racks being replaced as we feel there should be a recall.
The contact owns a 2005 Chrysler Town and country. The contact was experiencing steering failure. The dealer informed him that the vehicle ran out of rack and pinion fluid. The current and failure mileages were 100,000.
Very loud noises while steering slower response time steering. Major fluid loses occurred thereafter. Mechanic examined and said the leak was coming from rack, he said that there were 5,000 on backorder for replacement, I am now waiting on the part for replacement.
- Church Hill, TN, USA
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Purchased 2005 Town and country short wheel base in March of 2004. In February 2006, with less than 24,000 miles started hearing clunking noise in left front end and on cold start there was a squealing noise from engine. Took to dealer, identified squealing noise as a leaking rack and pinion gear - said leak was inside since I saw no evidence outside - dealer replaced the rack and pinion under warranty - service writer stated they had similar problems on other T&cs. Clunking noise attributed to worn front sway bar cushion - replaced under warranty. Service writer said they had similar problems, and thought it was maybe a design flaw. Will hold on to the paperwork.
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- Macungie, PA, USA