CarComplaints.com Notes: What the heck happened here? A year after getting our "seal of pretty good" for the 2004, Chrysler turns around and delivers this crapwagon.
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Having purchased a new Chrysler, Town & Country minivan, in less than 3 years of ownership, I've had to make numerous repairs that I've never had to make on previously owned vehicles in the same lifespan of a vehicle. The quality of this van has been extremely disappointing.
Vehicle brakes and steering stopped responding while vehicle was in motion. This lead to crash with a steel gate in an elementary school. Chrysler replaced a defective fuel pump but denies any problem with brakes/steering or any correlation between fuel pump problem and failure of brakes/steering. This is an update on my earlier ODI 10152826 to include repair details and manufacturer/dealer response on this critical safety issue.
I use Chrysler's Town and country van limited edition (year 2005). As I was driving, suddenly the vehicle stopped responding to my accelerator. Even I press hard vehicle does not pickup the speed. I tried apply the breaks and breaks did not respond. So I have pulled vehicle aside and put it in parking gear (using the gear shift rod) to bring the vehicle to a sudden stop with a jerk. Then I switched off the engine. After that engine would not start. Happening this on the road is dangerous. I had to do all my controls in the middle of the speeding traffic. I also heard of similar incidents about this vehicle. Request you to evaluate this vehicle to save some lives on the road. This problem was diagnosed as failure of fuel pump and service center replaced the fuel pump.
Put my car in service just 3 days before my trip. I was 700 miles from home when my car just shut down. I was stuck on Saturday with no Chrysler service stations open until Monday. In the end car was reading 1/4 tank but was actually empty. I rented a car to continue my travel while they worked on my car. Took all week and they still didn't complete fixing it. Picked it up on my way back home and it took over 3 weeks to fix once back home. Replaced fuel level sending unit, this did not work. Replaced BCM unit and replaced, did not work. In the end had to replace the fuel pump, fuel modl kit, and tank sublet repair.
While driving 75 mph the vehicle accelerated suddenly, then all source of power was lost. The consumer was able to coast to the shoulder. The vehicle was towed to the nearest dealer to determine the cause. Please provide additional information. The left front visor was replaced, it was difficult to shift from park to drive. The fuel pump was repalced due the vehicle shutting off while driving on the highway.
A D V E R T I S E M E N T S
- White Lake, MI, USA