CarComplaints.com Notes: What the heck happened here? A year after getting our "seal of pretty good" for the 2004, Chrysler turns around and delivers this crapwagon.
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Ac fails to cool. The ac evaporator extension lines have rusted through and are leaking. The evaporator may need replacing as a result. This seems to be a known problem and my service estimate from my Chrysler service center is $931.
2005 Chrysler town*country. Consumer states fraudulent and inaccurate sale of vehicle the consumer stated the vehicle had a dead battery, because the alternator needed to be replaced. The air conditioner pulley, compressor, left hub assembly bearing needed to be replaced as well.
The contact owns a 2005 Chrysler Town & Country. The contact stated that rear air conditioning unit was protruding out above the rear tire. The contact stated the air conditioning unit was corroded due to debris from the tire which caused fluid from the unit leaked into the vehicle. The dealer advised that the entire unit would need to be replaced. The manufacturer would not provide any assistance. The vehicle was not repaired. The current and failure mileages were approximately 65,000.
Last fall (2007) started to notice that the air conditioning wasn't getting as cold as fast as it use too. Then the fall went by and summer arrived, went to turn on the A/C and nothing but hot air came out. Bought a recharge kit to see if the kill switch had been engaged for not having the proper level of freon in the system. Once freon was put in, the compressor turned on then the pressure went down to 0 in a matter of seconds. Shut off the car and heard a hissing sound coming from the right rear wheel well area. Reached up and was able to locate a box with a tube coming out of it (later found out it was called the evaporator core extension unit) and was able to place my finger over the part and the hissing stopped. Since the car is out of warranty, I decided to replace the part myself. Tried to purchase it at a regular auto part store, but it hasn't been released to sell that way. So, I contacted mopar (Chrysler direct auto supplier) - they said the part was on back order till the middle of August. I have, also, contacted the local dealership - which informed me there was over 2300 backorders for this part and that it might be in 2-3 weeks. This is were I started to think that this is a design flaw with the car. This part is located directly on the underbody right behind the right rear wheel well. There is no protection from whatever can be flung up from the tires. And with 2300 parts on back order, makes me think this is a severe problem that needs to be addressed. Since this part, might not be, obtained till August - I might have to cancel 2 road trips, because I don't want to overheat my kids in the back. There is only the front windows and the back vents in the vehicle. The side windows do not vent.
- Chicago, IL, USA
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Air conditioning fails anytime the temperature rises above 95. The power on the unit shuts down and will not come back on. The dealership has attempted to "fix" this problem 3 times. It continues to occur. Also, the power locks do not work. I was told they had to "re-boot" the system. This has also occurred 3 times. Brakes. I have replaced the brake pads every 4-6,000 miles. I am on my 2nd set of rotors in 30K miles. Brakes need replacing again..
1-reported vibration in steering wheel between 20-50 mph [2-possible exhaust leak, I was getting sleepy after 20-30 min drive time, I use recycle mode on A/C due to having asthma [ 3-reported noise from the muffler/exhaust area[4- A/C compressor makes a laboring noise [5-vibration and a growling noise in rear suspension, axle or transmission[6-transmission seems to slip or jerk into and out of gear between 15-45 mph. Service department could not duplicate any of my concerns but by the same token my mileage out was the same as my mileage in so I'm not sure it was even driven. Three[3] days later I came in and ask for someone to drive with me and the technician was able to hear the noise before we had gone a mile, at that time he thought is was just a loose spare tire but when I came back that afternoon I was told it was the catalytic converter but there was not one in town and as soon as it came in it would be repaired. It was supposedly order on Thursday Jan 19,2006 and received on Jan 26,2006. Catalytic converter was replaced on Jan 27,2006 as well as exhaust manifold gasket. [7-on this date I also reported on Jan 26,2006, when I was braking to slow down to turn right the car engine surged forward and almost lost control of car-nothing was listed on the service copy as cause or what was tested for the engine surging when braking.[8-rear brakes have crystallized and need to be replaced at my cost. Am getting other prices at this time.
Vibration and in brake petal and/ or steering wheel. When turning sharply to left makes a grinding noise also has a bumping feeling like something is loose. Service department checked and had warped rotors and needed front disk brakes for the vibration, the grinding and the bumping noise was loose suspension sway links front brakes were replaced and rotors were resurfaced- I had to pay for the brake and rotor repair; the suspension loose sway bar links were replace listed was replaced front sway bar link and a link-sway eliminator. Driver seat feels like it has lost its cushion sometimes feels like there is a hard knot of something in the tail bone area of the anatomy. The A/C vents are unable to adjust for cooling the front and side windows. The floor vents do not line up with the openings in the floor console causing any air to be moved toward the front and under the dash. Was told the seat and A/C was all in normal operation.
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- West St Paul, MN, USA