CarComplaints.com Notes: What the heck happened here? A year after getting our "seal of pretty good" for the 2004, Chrysler turns around and delivers this crapwagon.
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Door power locks ceased to operate after about 9,000 miles rendering the automatic door locks from operating when vehicle reaches 15 mph which is a safety item. The failure was fixed by a software update downloaded from the main Chrysler factory. However, the dealer charged me for this service because the warranty had lapsed. I feel that the software had a latent defect that Chrysler should make good as a recall.
I was getting my children out of the minivan and used the automatic door button on the inside of the van to close the door. As the door closed, my 2 yr old suddenly slipped her fingers into the path and the door fully closed on her 2 fingers. I immediately used my remote to open the door and released her fingers and it did not respond after several attempts. I attempted to open the door manually and realized it was locked, and it would not unlock with the remote either. I had to use my key to open the front passenger door and then unlock the doors from within the car and then manually open the door her fingers were stuck in. Her fingers appeared completely flat when I was able to remove them but although they were very bruised and swollen for a week or two, they were not broken. I feel we were very lucky that she was so young and small that her fingers were not hurt more and that she had not managed to get her entire hand into the door. The incident happened about a year ago and I assumed it was a fluke accident and did not report it sooner. I am reporting it now because I recently read of this happening to other children with more serious consequences and want to add to the record with our experience. We have been very cautious with our children around the doors and do not close them anymore until we have started walking away from the car but I still worry about them when they are in the car and the doors close.
The power sliding side doors bagan making grinding noise about a year and a half after purchasing my van new) the dealer stated that they wer just dirty. However, 1000 miles after waranty the driver's side passenger door will no longer operate electronically, still function maunually, except it must be opened entirely or it will not relatch. Dealer stated that they do not know what was wrong, and will cost at least $150 to diagnose.
I used the power sliding passenger door with remote on key chain and interior power sliding door buttons and the problem is it just stopped working, one day it will unlock and lock when using the buttons but will not close properly or open automatically or close automatically. We have only used the vehicle less than one year when this occurred and the other side is fine but the passenger side does not work properly.
The rear sliding door on our 2005 Chrysler Town & Country has failed, making it impossible to open the door more than 12 inches. This is a safety problem because we obviously have a van so that we can Transport our children. The design appears flawed. There is a cheap plastic chain carrier that contains wiring and rides in the door track. This has blown apart, causing the car wiring to be exposed and subject to wear in the door track. Although we only have 54000 miles on the car, Chrysler says this is a wear and tear item (I.e., we've just used the door too much). They won't fix it, even though the door on the other side is beginning to have problems too (bushings falling off, rough closing, etc). It looks to us like the whole sliding door concept at Chrysler needs to be rethought. We can't be the only ones with this problem. For us, opening and closing this door are things of the past until we can come up with the $300 quoted to us by the dealer, jeff wyler in newport, Kentucky, for a repair that is obviously a design flaw. Contacting Chrysler's corporate headquarters (since this is obviously a safety issue with kids riding in the back) got us nowhere--in fact, they also stonewalled for a while on replacing the solenoid on the transmission--which was leaking, indicating to us that Chrysler's legendary transmission problems are still not fixed, even on its most recent vehicles. We've owned three Chrysler vans, meaning the Chrysler has made quite a bit of money off of our family, but this is the last one we'll ever buy.
- Fort Thomas, KY, USA
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1.- while driving in the city, I accidentally hit the unlock button on my Town & Country limited 2005. My daughter was able to manually open the passenger sliding door while the car was in motion 2.- the Chrysler Town & Country limited 2005 failed to provide safety features to prevent the driver and passenger sliding doors to open while on driving gear..- I took my car to jack miller Chrysler in Kansas City, the dealer where I bought my car and explained to the maintenance manager the problem. He told me that there was nothing that could be done because " that's the way Chrysler builds its cars". I called Chrysler customer service, and was told that we should always ride with child safety lock on. This doesn't change the fact that there is a serious defect with their sliding doors. Ford company has implemented a safety feature in which the sliding doors will not open while the car in on driving gear.
Purchased a new 2005 stow & go, Town & Country van with the power door options. Passenger side door would not roll forward nor would it open when the button is depressed to activate door. Had to return to dealer to replace motor/latch that makes the entire door move forward.
A D V E R T I S E M E N T S
- Tampa, FL, USA