This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Vehicle has 37,000 mile. 2003 Chrysler Town and country limited, front wheel drive. Am replacing the sway bar linkage and bushings for the third time. Found on front axle.
Rear hatch would lock - but not be secured. Several times, during acceleration, rear hatch would open - exposing occupants to outside - as well as forcing driver to stop vehicle in high speed areas (especially freeway on-ramps). Two previous notifications to the dealership were of no help. Finally fixed end December 2004. Driver's power window failed completely. Two trips to dealership (for what was intermittent at time) gave me a silicone grease that I am still wiping off the window every time that I use. Finally fixed December 2004. Also, experiencing the much mentioned noises from the front end. The power steering noise (dealer says normal) and a crunching / clicking sound that sounds like a bad cv joint or at least a broken suspension piece. Unresolved as of picking up from dealer today. Chrysler service is not very impressive. I have never dealt with a car company that could explain away so many abnormalities as being normal.
Front end failure, tire rotation and steering wheel vibrates and shakes, and it feels like some is rubbing against the tire. Dealer serviced the vehicle.
- Hartsville, SC, USA
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- Lancaster, PA, USA