We purchased a new vehicle assuming that the lights would be at least the same as previous vehicles. Upon taking the van home and driving it at night. We noted that the dash and door switch lights weren't functioning. We went back to the dealership and looked at another van (assuming that it was a 2003) on which the lights did work. We took the van in to the service personnel to have the lights repaired, but they told us that these lights were no longer functional on the 2003 vans. We have notified the dealership owner and Chrysler's telephone complaint line about this. The answer to our complaint has been that Chrysler "decommissioned" the light function for cost savings. I consider this a convenience and safety concern, since you must fumble around in the dark to find the switches or to turn on the vehicle lights.

- Baton Rouge, LA, USA