This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2003 Chrysler Town and country. While driving approximately 40 mph, the vehicle stalled and would not restart. The battery had to be jumped in order for the vehicle to restart. There were no warning indicators illuminated. The failure occurred on a daily basis. The vehicle was taken to an independent mechanic where it was diagnosed that the vehicle needed a battery and alternator. The battery and alternator were replaced. The manufacturer was made aware of the issue. The failure mileage was 115,000.
The contact owns a 2003 Chrysler Town and country. The contact stated that the brakes squeaked and pulsated when depressed. All of the brakes and rotors were replaced. The air conditioner compressor made a grating and scraping sound and was replaced, along with the alternator. The contact was afraid to remove the key from the ignition because it would take ten minutes of jiggling to get it back in and start the vehicle. The vehicle would make a clunking noise when shifting into gear. The cylinoid was replaced. The gasket and seal on the water pump and the accessory belt were replaced. The contact was informed that the water pump needed to be replaced within six months. The liftgate was replaced as well. The following recalls were referenced: NHTSA campaign id numbers 03E053000 (fuel system, gasoline), 04V386000 (steering: Hydraulic power assist hose, piping and connections), 05V134000 (latches:locks:linkages:hatchback/liftgate lock), and 06E022000 (service brakes, hydraulic). The current and failure mileages were 80,000. Updated 04-02-08 the water pump needed to be replaed after 1 year and 8 months. The transmission solenoid and seperpentin belt were replaced.
Consumer purchased a new vehicle in 2003 and since then there have been numerous problems. Over the weekend, while driving 45 mph the consumer applied brake pressure because she was approaching a red light and discovered there were no brakes. The brakes were mushy/loose and went to the floor. They were not responding to pressure. The consumer pumped brakes in up and down motion and they activated, but were weak in their response. The consumer was able to stop just barely missing another vehicle. Consumer drove vehicle about a mile to the dealership, who stated that master cylinder failed and would have to be replaced. A new master cylinder was ordered. However, the parts have not yet arrived. Consumer wished to file a complaint at this time even though she did not know the outcome of this repairs. This was the first time this happened with the brakes. The consumer experienced transmission problems since the vehicle was purchased and the alternator was replaced.
- Mesa, AZ, USA
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- Batesvurd Leesville , SC, USA